Hidalgo 155, Centro Histórico, Mascota, JAL, 46900
What's nearby
Nuestra Senora de los Dolores Church - 3 min walk
Main Square - 3 min walk
La Preciosa Sangre Temple Ruins - 6 min walk
Corrinchis Dam Lookout - 12 min drive
Talpa Basilica Lady of the Rosary - 30 min drive
Restaurants
El Tapanco - 8 min walk
La Casa de Mi Abuelita - 2 min walk
Navidad - 5 min walk
Café Nápoles - 1 min walk
Crepas y Mas - 3 min walk
About this property
Mesón de Santa Elena Hotel Galeria
Property highlights
Consider a stay at Mesón de Santa Elena Hotel Galeria and take advantage of free continental breakfast, a terrace, and a garden. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
Free self parking
Concierge services, 1 meeting room, and a 24-hour front desk
Tour/ticket assistance
Room features
All guestrooms at Mesón de Santa Elena Hotel Galeria have comforts such as bathrobes, in addition to amenities like free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Free infant beds and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free continental breakfast available daily 7 AM–11:30 AM
1 restaurant
1 bar
Room service available
Things to do
Full-service spa
Family friendly
Free cribs/infant beds
Snack bar/deli
Conveniences
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Tour/ticket assistance
Business services
Meeting room
Outdoors
Garden
Terrace
Spa
Massage - Swedish
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Free cribs/infant beds
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Food and drink
Free bottled water
More
Iron/ironing board
Safe
Slippers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Credit card charges are subject to a surcharge of 3.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Mesón de Santa Elena Galeria
Mesón de Santa Elena Galeria Mascota
Mesón de Santa Elena Hotel Galeria
Mesón de Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria Mascota
Mesón Santa Elena Hotel Galeria
Mesón Santa Elena Galeria Mascota
Mesón Santa Elena Galeria
Meson De Santa Elena Galeria
Mesón de Santa Elena Hotel Galeria Hotel
Mesón de Santa Elena Hotel Galeria Mascota
Mesón de Santa Elena Hotel Galeria Hotel Mascota
Frequently asked questions
Is Mesón de Santa Elena Hotel Galeria pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mesón de Santa Elena Hotel Galeria?
Self parking is free at this property.
What time is check-in at Mesón de Santa Elena Hotel Galeria?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Mesón de Santa Elena Hotel Galeria?
Check-out is at noon.
Where is Mesón de Santa Elena Hotel Galeria located?
Situated in Mascota, this spa hotel is within a 5-minute walk of Nuestra Senora de los Dolores Church and Main Square. La Preciosa Sangre Temple Ruins is 0.3 mi (0.5 km) away.
Mesón de Santa Elena Hotel Galeria Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 33 out of 60 reviews" "
10 - Excellent
33
Rating 8 - Good. 16 out of 60 reviews" "
8 - Good
16
Rating 6 - Okay. 9 out of 60 reviews" "
6 - Okay
9
Rating 4 - Poor. 1 out of 60 reviews" "
4 - Poor
1
Rating 2 - Terrible. 1 out of 60 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Bertha
Traveled with family
15 August 2024
Liked: Cleanliness, staff & service
You can hear all the noisy around the neighborhood.
This is a nice hotel, very clean and a nice made-to-order breakfast included. The staff are pretty quiet and friendly, but only engage you when ask specific questions, even in Spanish. It is easily walkable to the principal Plaza. No AC so a little bit warm and there happened to be street construction occurring right around the hotel, which was a parking inconvenience but other than that not a problem.
This boutique hotel is over 200 years old. The rooms are spacious
Ours had a private patio with a fountain. The staff was very accommodating. The cleanliness and decor was excellent. The rooms do not have air conditioning or heat, so I cannot imagine what it would be like during the summer or winter months. Only one issue I feel the price is too high for the location.
A fantastic stay in a beautiful old building. Our room was beautifully appointed and we got a hearty hot breakfast. The SERVICE was amazing. Fernando greeted us like family and couldn’t do enough to make us feel welcome. Would stay here again in a heartbeat. Mascota, by the way, is well worth the trip
The hotel is quite beautiful and the room we got was away from the main road, so pretty quiet. The one thing that was problematic was the heat. You get an oscilating fan (no A/C) and the room temp was just too much for comfort. The beds were hard and being so close to the mountains, there are all kinds of critters inside the room. Breakfast was included and delicious.
Aranza
Stayed 1 night in Sep 2022
6/10 Okay
Verified traveler
27 June 2021
Verified traveler
Stayed 2 nights in Jul 2019
10/10 Excellent
Verified traveler
Business traveler, Traveled with partner, Traveled with family
Wonderful experience for our 42nd wedding anniversary. Beautiful old Mexican hotel with antiques throughout. Very large room opening up to a vista of an orange filled tree and lush mountains. Very friendly staff and delicious breakfasts.
Not to forget the dozen fresh red roses in our room and they didn't know it was a special occasion for us.
This hotel is a gem. Lovely building, modern updates in the rooms but old world charm is preserved.
Staff is very helpful. Breakfast was lovely. Will definitely stay here again!
The hotel was lovely, the staff was charming. I would go back.
Patricia J
8/10 Good
Verified traveler
13 October 2017
Liked: Cleanliness, staff & service, room comfort
Very nice hotel near the plaza
A group of 10 of us stayed for two nights Mesón Santa Elena is an old colonial-era mansion about 4 blocks from the main plaza of Mascota. My room was very spacious and the decorations were nice. I had a king-size bed that was comfortable (unlike the usual slab of concrete that passes for a mattress in Mexico). The bathroom was also spacious, clean, and had a hair dryer and large towels. There was plenty of hot water in the shower, which is not always the case in Mexican hotels. The staff spoke only Spanish, but they were very attentive and helpful and they served a good breakfast. There were a few minor glitches. The room locks were difficult to operate until you got used to their quirks. One woman in my party managed to lock herself in her room because of her difficulty with the lock. The staff rescued her after a few minutes. The TV remote in my room didn't work and we discovered that it had only one of the two batteries required. Most of the channels got poor reception, but that may just be due to the relative remoteness of Mascota. Over all, the hotel was very charming and comfortable, although a bit pricey for Mexican hotels.
We loved it! The hotel is a perfect way to experience a different way of life. A throw back to simpler time when agriculture was the norm. Take in the views and serenity. Enjoy the luxuries of the late 19th century and dare to turn off your device for just one moment as you breathe in the aromas.
We thoroughly enjoyed our stay and accommodations. The staff didn't speak English and our Spanish want great but they were friendly and helpful. The breakfast every morning was custom order and possibly the best meal all day with fresh fruit, coffee and tamales or chiliquias or enchiladas, etc. Finally the inner courtyard was a great place to just hang out in the evenings. Wifi could be weak in some areas but sufficient.
Their website states they speak English - They do Not speak any at all. They asked us to come back in 15 mins so they could clean the Jr Suite we requested. We came back in 30 and they were sweeping - inc. a dead roach - o.k. it's Mexico... The bathroom was remodeled with tile, quite clean, large shower and a double jettted tub! Fluffly towels with their logo, few toiletries and 2 bottles of water. However, no hot water! After letting it run for at least 30 mins. it did get a bit warm but there was only a trickle coming out of the shower head - no pressure. The coffee maker only had one tea bag and sugar packet.
Did have a new flat screen TV (mostly in Spanish even after changing the menu settings) and a safe in the armoire. Also glad there was a blanket as it Cold at night. Was confused as to whether or not Expedia charged my card as they wanted me to pay cash for the whole amount so I did and have monitored my charge card.