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Hôtel Mercure Marseille Canebière Vieux-Port

4.0 star property
Experience Marseille’s authentic flavor with every bite of local cuisine. Meet new people over coffee or connect on business – it’s all here.

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Photo gallery for Hôtel Mercure Marseille Canebière Vieux-Port

Business center
Exterior
Lunch, dinner served; local cuisine, alfresco dining
Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 312
AED 368 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege, Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
48 La Canebiere, Marseille, 13001

What's nearby

  • Old Port of Marseille - 11 min walk
  • Museum of European and Mediterranean Civilisations - 3 min drive
  • Les Terrasses du Port - 4 min drive
  • Notre-Dame de la Garde - 5 min drive
  • Grand Port Maritime de Marseille - 5 min drive

Getting around

  • Noailles Station - 3 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 11 min walk
  • Marseille - Provence Airport (MRS) - 25 min drive

Restaurants

  • ‪Bagatel - ‬4 min walk
  • ‪Torréfaction Noailles - ‬1 min walk
  • ‪Bar O Monaco - ‬1 min walk
  • ‪Charly Pizza - ‬1 min walk
  • ‪Chickenville - ‬2 min walk

About this property

Hôtel Mercure Marseille Canebière Vieux-Port

Upscale eco-certified hotel near Old Port of Marseille
Located close to La Criee National Theater of Marseille and Museum of European and Mediterranean Civilisations, Hôtel Mercure Marseille Canebière Vieux-Port provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. The on-site local cuisine brasserie, Le Capucin, offers lunch, dinner, and al fresco dining. In addition to a conference center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), an elevator, and coworking spaces
  • Meeting rooms, a 24-hour front desk, and concierge services
  • A water dispenser, local meal delivery service, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 90 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Offsite parking within 1640 ft (EUR 21 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 21 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Capucin
  • Le Feuillant

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Turndown service

Business services

  • Conference center
  • Coworking space
  • Meeting rooms - 3

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per person, per day
  • A tax is imposed by the city: EUR 3.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 21 per person
  • Nearby parking fee: EUR 21 per day (1640 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Marseille Canebiere Hotel
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Canebiere Hotel
Mercure Canebiere
Hotel Mercure Marseille Canebiere MARSEILLE
MARSEILLE Mercure Marseille Canebiere Hotel
Hotel Mercure Marseille Canebiere
Mercure Marseille Canebiere MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port MARSEILLE
Mercure Marseille Canebiere Vieux Port Hotel
Mercure Marseille Canebiere Vieux Port Hotel MARSEILLE
Mercure Marseille Canebiere
Mercure Marseille Canebiere
Mercure Marseille Canebiere Vieux Port
Hôtel Mercure Marseille Canebière Vieux-Port Hotel
Hôtel Mercure Marseille Canebière Vieux-Port Marseille
Hôtel Mercure Marseille Canebière Vieux-Port Hotel Marseille

Frequently asked questions

Is Hôtel Mercure Marseille Canebière Vieux-Port pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hôtel Mercure Marseille Canebière Vieux-Port?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hôtel Mercure Marseille Canebière Vieux-Port?

Check-out is at 11:00 AM.

Where is Hôtel Mercure Marseille Canebière Vieux-Port located?

Located in 1st Arrondissement, this eco-certified hotel is within a 15-minute walk of Old Port of Marseille and La Criee National Theater of Marseille. Museum of European and Mediterranean Civilisations and Les Terrasses du Port are also within 1 mi (2 km). Noailles Station and Vieux-Port Station are within a 5-minute walk.

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Hôtel Mercure Marseille Canebière Vieux-Port Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 293 reviews
Rating 8 - Good. 106 out of 293 reviews
Rating 6 - Okay. 17 out of 293 reviews
Rating 4 - Poor. 7 out of 293 reviews
Rating 2 - Terrible. 13 out of 293 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the old port area of Marseille, a very quick easy walk to get there. The hotel staff were very friendly, excellent overall. I would not hesitate to stay here again or to recommend it to anyone else.
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of Vieux Port and most of the main tourist attractions. The room itself has all the essentials. My boyfriend and I stayed here during Christmas and New Year's, so adding breakfast to the reservation came in handy especially when other places were closed. We had one minor issue when our key card wasn't working, but the staff were very helpful with letting us into our room when we needed it and trying to get the issue fixed quickly. We enjoyed our stay!
Stayed 3 nights in Dec 2024

8/10 Good

Declan

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round hotel - excellent breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

CAMMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The staff was lovely . We truly appreciated how well the air conditioning worked as it was quite hot during our stay .
Stayed 1 night in Aug 2024

10/10 Excellent

Nantika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel at Marseille
The hotel is conveniently located near to the train station and metro and its very clean.
Stayed 5 nights in Apr 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to train station and old port. Cosy room with air conditioning.
Stayed 1 night in Jul 2024

10/10 Excellent

CAMMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel . It was very clean and comfortable. The air conditioner worked very well which we were grateful for as it was quite hot during our stay . We didn’t feel truly safe in the area outside however that it’s not the fault of the hotel.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of town on the La Canebière and a few hundred meters to the harbour. I had some issues with external noise due to high winds being on the top floor that stopped me getting any sleep and an AC duct that fell in to the room but the staff were quick to rectify things and I was moved to another better room. Things happen, its the way the team responds that makes the difference.
Stayed 5 nights in Nov 2024

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city hotel with parking garage about a 15 minute to the hotel. Old port section of town about a 15 minute way away as well.
Stayed 1 night in Jun 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot
Beautiful hotel with great amenities. Shower was excellent, bed comfy, had a mini fridge, good AC, a safe was in the room. The only downside was that the area was a little sketchy at night. But a great market was behind the hotel each morning to find spices, msemen, and fresh produce.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert Seubert

Great location, five minute walk to the port. Fine breakfast. Very helpful front desk staff. Nice room with all necessities: safe, fridge, small table, roomy bathroom. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Port
Stayed 1 night in Jun 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff team. Good food. Key card entry- very safe
Stayed 1 night in Apr 2024

6/10 Okay

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, noisy room and poor location
Nice hotel, but the area around the hotel is not good. Marseilles city centre does not feel safe. The room was nice, but not practical. There is very little storage space for clothes and the windows are not sound proof. Was woken each morning at 6am by street noise.
Stayed 2 nights in Sep 2024

8/10 Good

Neil Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for us in terms of style, staff and location. The room was lovely, the staff were brilliant and The breakfast was great. Location is ideal as its close to the bus station and the port. I didnt know anything about having to pay a £150 deposit up front, if you are low on money/budgeting this could be problematic. The street istelf doesnt feel too safe of an evening which is no fault of the hotel but we loved that you have to use your key card to gain entry to the building. I'd definitely stay here again. But I dont see any reason to take a deposit. Just take the card details like every other hotel. Overall a very stylish hotel
Stayed 3 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay. Room was cleaned and comfortable. We had an issue one night were the AC stopped working for some rooms but it was fixed quickly. Location is good walking distance to port and restaurants.
Stayed 3 nights in Sep 2022

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located with 3 minute walk to Metro station. It is also close to major attractions and train station. We found an issue with our room but hotel resolved it quickly. Excellent customer service!
Stayed 3 nights in Feb 2024

10/10 Excellent

shaosong

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The stuff are very nice and helpful.
Stayed 3 nights in Jul 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absence of professional laundry service was a negative which was unusual for a property with a 4 Star rating. Otherwise all very positive. A very helpful General Manager.
Stayed 3 nights in Jun 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for 2 days, great location, very near by all major attractions and public transportation. Room is clean but no air ventilation due to it’s not summer. Be better to have some air circulation.
Stayed 2 nights in Mar 2024

6/10 Okay

Yuchi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Generally, the hotel looks good. But my room is very smelling. I guess something wrong with sewage
Stayed 1 night in Sep 2023

2/10 Terrible

Ciarra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldnt make our stay bc the entire train system in France went down due to a power surge and we couldnt get from Paris to Marseille for our stay! The staff was rude and wouldnt even work with us at all or give us a credit to put towards a stay in another hotel in their chain for the night Paris! Customer service is terrible. I do nor recommend.
Stayed 1 night in Jul 2024

2/10 Terrible

Julia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t actually go! Really disappointed with service here contacted virtual agent within seconds
Stayed 1 night in Mar 2024

8/10 Good

Mitzi

Liked: Cleanliness, property conditions & facilities
The rooms were incredibly stuffy at night because they don’t turn the air conditioning on in the winter, however, leaving a window open is so noisy .. couldn’t leave open because of noise level. Not acceptable.
Stayed 1 night in Feb 2024