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Alex Hotel & Spa

3.0 star property
Hotel with a full-service spa, near Old Port of Marseille

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Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Sauna, steam room, deep-tissue massages, Swedish massages
Lobby sitting area
Junior Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet friendly
  • Laundry
  • Housekeeping
The current price is AED 384
AED 440 total
includes taxes & fees
13 Apr - 14 Apr

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
Hair dryer
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Club Room

Club Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Club Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
Coffee/tea maker
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Signature Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001

What's nearby

  • La Canebiere - 6 min walk - 0.5 km
  • Old Port of Marseille - 17 min walk - 1.5 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 2.6 km
  • Grand Port Maritime de Marseille - 5 min drive - 3.1 km
  • Velodrome Stadium - 5 min drive - 4.7 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks Gare de Saint Charles - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Café de France - ‬2 min walk
  • ‪Il Cafe Di Roma - ‬3 min walk
  • ‪Sur le Pouce - ‬4 min walk

About this property

Alex Hotel & Spa

Hotel near Old Port of Marseille
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Alex Hotel & Spa. Treat yourself to a sports massage at SPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and an elevator
  • Multilingual staff, 1 meeting room, and a reception hall
  • A 24-hour front desk, concierge services, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alex Hotel & Spa offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Highchairs, coffee/tea makers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15 per person
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour fitness center
  • Full-service spa

Family friendly

  • Highchair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Frequently asked questions

Is Alex Hotel & Spa pet-friendly?

Yes, Alex Hotel & Spa allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking at Alex Hotel & Spa?

This hotel doesn't offer parking.

What time is check-in at Alex Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Alex Hotel & Spa?

Check-out is at noon.

Where is Alex Hotel & Spa located?

Located in 1st Arrondissement, this spa hotel is within 1 mi (2 km) of La Canebiere and Old Port of Marseille. Grand Port Maritime de Marseille and Velodrome Stadium are also within 3 mi (5 km). St. Charles Station is only a 2-minute walk and Marseille (XRF-Saint Charles SNCF Train Station) is 3 minutes.

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Alex Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 625 reviews
Rating 8 - Good. 193 out of 625 reviews
Rating 6 - Okay. 34 out of 625 reviews
Rating 4 - Poor. 8 out of 625 reviews
Rating 2 - Terrible. 16 out of 625 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to the train station and all the sites
Stayed 1 night in Mar 2025

8/10 Good

veronica

Central location Very pleasant staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay here, reception staff were so accommodating and were able to direct me to the best spots.
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right across the street from the train station. The rooms were small but clean. the breakfast was poorly monitored and not replenished enough. Staff was friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again!!! the staff were super helpful and friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, great sleep. Location is perfect.
Stayed 1 night in Oct 2024

8/10 Good

MARINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice breakfast. A room was a little small but overall we liked the hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and the room was beautiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at the Alex after arriving by train and before heading in to the countryside. Excellent location, room clean and comfortable, very helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
great convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great stay. Staff were really outstanding and my junior suite was very comfortable. The location is a good walk to the most popular tourist areas of Marseille but can't be beat for convenience when it comes to the train station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Quirky hotel, close to the station. Very helpful staff, small but clean and comfortable room.
Stayed 2 nights in Sep 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff upon check in. Area a bit dodgy at night. Very convenient as it's literally right next to station.
Stayed 1 night in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Very comfortable place. Folks were nice. Directly across from the rail station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alex is Excellent
The room was clean, comfortable and the staff excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

AZARPASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt welcomed
very comfortable hotel, decent fitness room, just opposite station
Stayed 2 nights in Sep 2024

10/10 Excellent

Kinsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! The rooms were nice, the area was convenient (right next to the train station and a short walk from the old port) and the inner courtyard was lovely. Would definitely stay here again. FYI - the spa is extra and you need to book in advance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was very convenient. The staff was very friendly and helpful. Breakfast was plentiful and tasty and the outdoor patio for breakfast was lovely.
Stayed 4 nights in May 2024

8/10 Good

Ho Yun Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel ia located right opposite to Gare Saint Charles train and metro station. A pleasant walk of 16 mins to the old port. Surrounding area is a bit dodge but doesn’t feel unsafe even walking alone at night. Breakfast is good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across street train station. Hotel is safe and clean. Area outside still felt safe in daytime didn’t venture too far at night. Many multiculturalism area for dining options
Stayed 4 nights in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to the main terminal.
Stayed 3 nights in Sep 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for a short stay in Marseille
Hotel was conveniently located by the train station in Marseille, which meant using the shuttle service from Marseille airport to the train station made it the hotel very accessible door-to-door. It is a short walk to both the port and Le Panier, two great areas of Marseille. The hotel staff were extremely accommodating and were always on hand to assist. I would definitely stay at the Alex again if I return to Marseille in the future.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely City Centre retreat
This is a very comfortable Hotel within easy reach of the main train station and its links to the Airport. A short walk finds you at the Old Harbour - would certainly return here
Stayed 4 nights in Jun 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish small boutique hotel. Very close to train,coach and metro.
Stayed 3 nights in May 2024