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"Beautiful old hotel with lots of charm! Beautifully decorated for Christmas and really enjoyed the local school choir that performed in the lobby on Friday the 20th. The staff was very friendly and accommodating. The room as quaint with a comfortable bed and great water pressure in the shower. The hotel was a short walk from the outdoor Christmas market, skating rink and the Cultural District. The only comment for improvement would be the customer service of the staff in the coffee shop. The were fine, but not at the same level of friendliness and service of the other restaurants in the hotel."

"Only issues with DirecTV never coming in properly"

"I have stayed at this hotel many times and have always enjoyed it and plan on coming back, the only issue we had (and was the 1st issue we've ever had) was the hot tub was broken, other than that it was great!"

"Perfect for early morning flight "

"Perfect for our needs."

"Like 24 hr shuttle service "

"Excellent service from start to finish – needed extended checkout time due to call participation. It was granted with expedited grace."

"Friendly service and close to ppg "

"Property was convenient for holiday market and ice skating at ppg with coffee shops extremely close! "