I think at first the location is really hard to find but because Malika had organised us a transfer we were greeted by Usama who escorted us from the busy main road all the way to the hotel! Breakfast was nice, few options but understandable as there was not many guests staying in the Riad. Malika, the owner of the hotel, was so friendly and so helpful, she really made us feel so welcome! Usama, one of the main guys working there was lovely! So friendly and ever so polite! Two other guys called Mohammed were also ever so pleasant and very helpful! The two housekeeping ladies were very sweet and you were always greeted with a smile! (Sorry I didn’t quite catch either of their names!) the room itself was very spacious, and had hanging space and cupboard space for all our clothes! We had air con which of course worked very handy! Room was very clean and we always had fresh towels everyday. Honestly and truly, if you really want to be in the heart of Marrakech, this is the place to stay!!