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Riad Mandalay

4.0 star property
Family-friendly hotel with a steam room and a rooftop terrace

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Photo gallery for Riad Mandalay

Outdoor spa tub
Lobby sitting area
Interior
Basic Double or Twin Room | Individually decorated, rollaway beds, free WiFi
Balcony

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
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View all photos for Basic Double or Twin Room

Basic Double or Twin Room | Individually decorated, rollaway beds, free WiFi

Basic Double or Twin Room

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Flat-screen TV
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 1 Double Bed

Similar properties

Exterior

Riad Las Palmeras Guest House, Marrakech

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, (45)
The price is AED 232
AED 265 total
includes taxes & fees
16 Mar - 17 Mar
Riad Las Palmeras Guest House, Marrakech

About the neighborhood

Map
59 Derb el Harbil, Marrakech, 40000

What's nearby

  • Saadian Tombs - 4 min walk
  • El Badi Palace - 9 min walk
  • Bahia Palace - 13 min walk
  • Royal Palace - 14 min walk
  • Jemaa el-Fnaa - 17 min walk

Getting around

  • Marrakech Central Station - 12 min drive
  • Menara Airport (RAK) - 14 min drive

Restaurants

  • ‪Mabrouka - ‬13 min walk
  • ‪DarDar - ‬12 min walk
  • ‪Grand Hotel Tazi - ‬12 min walk
  • ‪Fine Mama - ‬12 min walk
  • ‪café almasraf - ‬6 min walk

About this property

Riad Mandalay

Upscale family-friendly hotel near Saadian Tombs
Located close to El Badi Palace and Royal Palace, Riad Mandalay provides free full breakfast, an adjacent golf course, and a free daily manager's reception. For some rest and relaxation, visit the steam room. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
Other perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and airport pick-up service (surcharge)
  • Express check-out, babysitting (surcharge), and a 24-hour front desk
  • Meeting rooms, luggage storage, and coffee/tea in the lobby
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning, in addition to perks like free WiFi and printers.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Kitchens, childcare services, and limited housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free RV/bus/truck parking on site
  • Secured self parking on site (MAD 30 per night; includes in/out privileges)
  • Extended parking on site (MAD 30 per night)
  • Limited onsite parking
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–10:30 AM: MAD 50 for adults and MAD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of MAD 120

Things to do

  • 24-hour pool access
  • Children's pool
  • Horse riding/rentals
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Kitchen
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lockers available

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (323 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers
  • Rooftop terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Kitchen

More

  • Connecting rooms available
  • Individually decorated
  • Local maps
  • Printer
  • Restaurant dining guide

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.
  • Airport shuttle transfer per adult: MAD 15 (roundtrip)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 50 for adults and MAD 20 for children
  • Airport shuttle fee: MAD 100 per person
  • Airport shuttle fee per child: MAD 50 (from 1 to 10 years old)
  • Secured self parking fee: MAD 30 per night (in/out privileges)
  • Extended parking fee: MAD 30 per night
  • Rollaway bed fee: MAD 150.0 per day
  • Hosted evening meal: MAD 120
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 8 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Mandalay Marrakech
Riad Mandalay
Riad Mandalay Marrakech
Riad Mandalay Hotel Marrakech
Riad Mandalay Hotel
Riad Mandalay Marrakech
Riad Mandalay Hotel Marrakech
Riad Mandalay Hotel
Riad Mandalay Marrakech
Riad Mandalay Hotel Marrakech

Frequently asked questions

Does Riad Mandalay have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is available 24 hours a day.

Is Riad Mandalay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Mandalay?

Self parking is available for MAD 30 per night. Extended parking is available for MAD 30 per night. Limited spots are available.

What time is check-in at Riad Mandalay?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Riad Mandalay?

Check-out is at noon.

Does Riad Mandalay provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs at scheduled times. A fee of MAD 100 per person applies.

Where is Riad Mandalay located?

This family-friendly Marrakech hotel is located in the historical district, within a 10-minute walk of Saadian Tombs and El Badi Palace. Bahia Palace and Royal Palace are also within 15 minutes.

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Riad Mandalay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 4 out of 21 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Aman

Liked: Room comfort
It’s an ok place, tucked away inside alleys away from the Medina. The service wasn’t great. Asked us to pay cash only for taxes and airport transfer which was never mentioned ahead. Tiny 3 sachets of shampoo and no soap was provided for a family of 5 for 2 days!! The service guy wasn’t too friendly and always seemed in a bad mood. When breakfast was delivered, a swarm of bees hovered over, when asked to change the honey, he just took out the bee and gave it to us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Grace

Liked: Staff & service, amenities
We had a wonderful 2 night stay at Riad Mandalay. This was our first time in Morocco, so we can’t really compare it to other riads or hotels. The location is pretty great, hidden away in an alley like most riads. The cleanliness and state of the room could have improved a bit. The hand soap bar for the bathroom was gone (with just an empty plastic wrapper left) when we arrived. The toothbrush holder cup was dirty before we used it and the bedside tables had enough dusk on them to indicate that they probably haven’t been thoroughly cleaned in some time… But what the Mandalay lacked in cleanliness/ upkeep, it made up for in character and service of the wonderful staff. Abdul was so wonderful and greeted us with Moroccan tea and treats as we checked-in. He was such a rockstar everyday and made everyone staying there feel like family. Thank you Abdul and the rest of the staff at Mandalay!! We will definitely be back 😊
Stayed 2 nights in Jan 2024

2/10 Terrible

Attia

Disliked: Cleanliness, staff & service, property conditions & facilities
Dårlig modtagelse. indcheckning er kl. 12 vi ankommer til stedet 12 35 vores værelse var ikke gjort klar endnu den var ved at blive gjort rent vi skulle vente til klokken 13.30. sikkerheden i bunden. dårlig personale. ingen dyner men tæpper i stedet for som gav allergi. på hjemmesiden så stod der at det var et 4. stjernt hotel men det var et pensionat.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Très bon séjour. Personnel du Riad très gentil et très prévenant. On ne pourra pas oublier Abdou qui nous a fait rire tout au long du séjour, et qui ne savait pas quoi faire pour faire plaisir. La cuisine est excellente les petits déjeuner au top.
Stayed 4 nights in Oct 2024

2/10 Terrible

Laurence

Stayed 1 night in Sep 2024

4/10 Poor

Manuel

Liked: Room comfort
Disliked: Property conditions & facilities
Anodino
El riad presenta signo de envejecimiento que podría fácilmente mejorarse con una ligera remodelación , pero carece de gusto, es anodino. El desayuno esta bueno es de calidad y bien preparado. La acogida por parte del dueño deja mucho que desear ya que se deben de pagar tasas de estancia pero en lugar de solicitarlas al final de la estancia te la pide insistentemente aunque entres a las 23h cansado y te interpele para pedírtelas haciéndote sentir mal , dando la impresión de una desconfianza impropia de un gerente del sector turístico. Por esta actitud nos llevamos una mala impresión del Riad aparte de encontrar la habitación confortable pero sin gusto en la decoración con mobiliario con bastante desgaste.
Stayed 2 nights in Apr 2024

2/10 Terrible

Ekaterina

Stayed 1 night in Feb 2024

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention surbooking pratiqué
Attention ils pratiquent extensivement (un couple de britannique dans le lobby à notre arrivee qui avait subi le meme traitement!) le surbooking : à votre arrivée ils vous dirigent vers un autre de leur 4 riads ( tous dsns la kashbah) ; Biensur pas vers un mieux côté (apres visite j ai refuse d aller au Riad Jibril sur une chambre à 4) ! Il a fallu négocier dur pour être surclassé (Riad noulah lui aussi avec piscine interieure mais bien plus petit et qu ils fassent aussi un geste commercial décent. Ils avaient 3 jours pour nous prévenir et nous aurions pu annuler et trouver autre chose mais ne l ont pas fait car veulent garder la réservation chez eux! Riad Noulah et Jibril : salles de bain très petite. Riad Noulah très bruyant. Personnes aux accueils de Noulah et Jibril gentilles et serviables.
Stayed 1 night in Jan 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
This review was submitted before 2018 and has not been verified.

8/10 Good

Aedamair, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Riad
Great location, very helpful staff, just ask them for whatever you want
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Gemma, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Riad acogedor , con un buen trato
Quedemos encantados con la amabilidad de Jean Luc y su señora y también con las personas que trabajan en el servicio. Es un Riad acogedor con buen gusto, limpieza y pocas habitaciones con lo que se crea un ambiente muy familiar. Esta a unos 15 minutos de la plaza
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Joanne, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad mandaly
Beautiful riad with very friendly owners Breakfast was lovely and we availed of evening meal one night which was one of our best meals in Marakesh and good bottle of red Also had a massage one evening and it was well worth the €30 If paying any extras in riad pay cash as a charge is put on using cards ( by government ) Riad within walking distance of a lot of the amazing sights. Would definately go back
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un havre de paix en plein coeur de la ville
Accueil sympathique, le riad offre des instants de détente dans un cadre charmant tout en étant en plein coeur de la ville de marrakech. Un peu difficile à trouver la première fois, profitez du transfert organisé par l'hôtel.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jérôme, Rennes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad paisible bien situé pour découvrir Marrakech
Ravis de notre séjour au Riad Mandalay: Un accueil chaleureux, le riad Mandalay devient vite une oasis calme et chaleureuse au milieu de cette ville en constante ébullition. L'équipe du Riad est très attentionnée et nous vous conseillons vivement de découvrir la cuisine de Maryam !!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

celine, geneste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Riad très très calme et très bien placé . Je recommande cette adresse pour passer de bonnes vacances. Point négatif : manque d'information et de communication sur les services proposés notamment sur les horaires de repas, le fonctionnement du riad et le transfert du retour... malgré ces détails je recommande ce magnifique riad
This review was submitted before 2018 and has not been verified.

10/10 Excellent

celine, geneste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse
Riad très très calme et très bien placé . Je recommande cette adresse pour passer de bonnes vacances. Point négatif : manque d'information et de communication sur les services proposés notamment sur les horaires de repas, le fonctionnement du riad et le transfert du retour... malgré ces détails je recommande ce magnifique riad
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice Riad and the owners/staff were very welcoming
We arrived late, delayed flight (boo), in the evening and probably due to my lack of French we where allocated the wrong room but this was rectified by the owners the very next morning without any prompting on our behalf. The owners and staff where wonderful and although nether of us spoke much of a common language we where able to make the important stuff understood. Although on Expedia I thought we were going to be collected from the airport, that wasn't actually realised and we had to make our own way to the hotel by Taxi (200 Dirham + a 100 Dirham tip to a local to walk us through the alleyways to find it), but I don't know if that was my fault for not confirming so I'm just mentioning it so others might not fall into the same pitfall. The air-conditioning in the room wasn't working, but with the windows open the temperature at night was comfortable. The room was lovely and as expected... the breakfast was well simple and adequate. I don't have the experience to compare this Riad to anything else but it certainly gave us the experience that we went looking for and I'm very pleased... :)