Riad Flam

4.5 star property
Escape to your tranquil retreat where you can unwind with aromatherapy treatments or lounge by one of the pools.

Choose dates to view prices

Photo gallery for Riad Flam

Interior entrance
Courtyard
Turkish bath, body treatments, aromatherapy, hot stone massages
Deluxe Double Room | View from room
Double Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Spa

Room options

Suite (Privilège Rubis)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2014
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite (Cristal)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Rue Riad Zitoun el Jdid, Marrakech, 40000

What's nearby

  • Majorelle Garden - 13 min walk
  • Le Jardin Secret - 13 min walk
  • Marrakech Plaza - 13 min walk
  • Marrakech Museum - 16 min walk
  • Jemaa el-Fnaa - 3 min drive

Getting around

  • Marrakech Central Station - 9 min drive
  • Menara Airport (RAK) - 16 min drive

Restaurants

  • ‪Ristorante I Limoni - ‬14 min walk
  • ‪Dar Moha Restaurant - ‬11 min walk
  • ‪Sports Lounge - ‬13 min walk
  • ‪Les Terrasses Des Arts Marrakech - ‬6 min walk
  • ‪Les Jardins Du Lotus - ‬14 min walk

About this property

Riad Flam

Luxury riad near Majorelle Garden
Located close to Le Jardin Secret and Marrakech Plaza, Riad Flam provides a rooftop terrace, a garden, and a library. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a manicure/pedicure, Ayurvedic treatments, or a sports massage. The on-site restaurant offers breakfast, lunch, dinner, and light fare. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool and an outdoor pool, with pool umbrellas
  • Limo/town car service, continental breakfast (surcharge), and self parking (surcharge)
  • Luggage storage, meeting rooms, and tour/ticket assistance
  • A banquet hall, wedding services, and a TV in the lobby
Room features
All guestrooms at Riad Flam boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and tubs or showers
  • TVs with satellite channels

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MAD 30 per night)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–12:30 PM: MAD 100 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool
  • Outdoor pool
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Lockers available
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 1:30 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MAD 80 per pet, per night

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 25.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 26.68 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MAD 100 per person
  • Airport shuttle fee: MAD 220 per room (one way)
  • Self parking fee: MAD 30 per night
  • Pet fee: MAD 80 per pet, per night
  • Rollaway bed fee: MAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Flam Marrakech
Riad Flam
Riad Flam Marrakech
Riad Flam Hotel Marrakech
Riad Flam Riad
Riad Flam Marrakech
Riad Flam Riad Marrakech

Frequently asked questions

Does Riad Flam have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much is parking at Riad Flam?

Self parking is available for MAD 30 per night.

What time is check-in at Riad Flam?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Riad Flam?

Check-out is at noon.

Does Riad Flam provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 220 per room applies.

Where is Riad Flam located?

Located in Medina, this luxury riad is within a 15-minute walk of Place Bab Doukkala, Majorelle Garden, and Le Jardin Secret. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mi (2 km). Marrakech Central Station is 29 minutes by foot.

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Riad Flam Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 48 reviews
Rating 8 - Good. 10 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Hans-Uwe

Liked: Cleanliness, staff & service
Optisch ansprechend, aber Renovierungsstau
Positiv: Schönes Riad, freundliches Personal. Negativ: Teils deutlicher Renovierungsstau (Duschen ohne Flutung des Badezimmers nicht möglich, knallhartes und knarrendes Bett (nichts für Leute mit leichtem Schlaf), extrem hellhörige Räume Das Personal ist freundlich, aber man muss nach allem fragen, sonst passiert nichts: Wlan-Passwort, Getränke, die Milch zum Kaffee, ...im Grunde alles. Wir haben das nicht als positiv empfunden.
Stayed 5 nights in Dec 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo perfeito
Staff amável, pequeno almoço delicioso, limpeza excelente, localização muito boa.
Stayed 3 nights in Dec 2019

10/10 Excellent

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo genial
Muy buen trato y muy atentos en todo.Muy buena situacion en el centro de marrakech.Repetiremos
Stayed 3 nights in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast perfekt - tolle Lage!
Sehr schön! Leider war das Hamam kaputt! Aber such hier eine Lösung gefunden.
Stayed 3 nights in Nov 2019

8/10 Good

Tim

Liked: Property conditions & facilities
Disliked: Staff & service
Aufenthalt nicht zu empfehlen
Schönes Riad mitten in der Altstadt. Die kleine Poolanlage auf der Dachteresse ist sehr nett hergerichtet und auch der Service ist sehr zuvorkommend. Allerdings hat jemand während wir in der Stadt Abendessen waren unser Zimmer durchsucht. Der Raum war abgeschlossen und wurde danach auch wieder verschlossen. Es muss durch jemand erfolgt sein, der einen Schlüssel zu den Räumen hat (oder sich einfach an den Schlüsseln bedient, die an der Rezeption abgegeben werden). Wir haben das erst mit Abreise realisiert und im Nachgang beim Management um eine Rückmeldung und Stellungnahme gebeten. Leider haben wir nie wieder etwas vom Management des Riads gehört ... Ich kann daher - obwohl das Riad schön ist - ein Aufenthalt nicht empfehlen.
Stayed 4 nights in Sep 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour le point négatif est que l’eau en bouteille est payante 2euros
Stayed 7 nights in Aug 2019

6/10 Okay

LUISA

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Mohamed Driss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming riad in the Marrakech Medina
The riad is amazingly decorated, very colorful and distinguished. The staff is amazingly nice and helpful. The hammam and massage were great too. Breakfast was average, could be slightly enhanced. Overall, highly recommended!
Stayed 2 nights in Jun 2019

10/10 Excellent

hisshii2

Liked: Cleanliness, amenities, property conditions & facilities
一点だけ、大きな問題がありました。リヤドの入り口はベルを鳴らして従業員に入れてもらわないと入れない仕組みになっているのですが、夜の八時、遊び終わって入ろうとしたところ、10分以上、ベルを鳴らしても電話をしても誰も出てこず。暫くしてお客様の一人が気付いたようで空けてくれました。もしかしたら朝まで入れないかもしれない、と言う不安がよぎりました。
Stayed 2 nights in Apr 2019

10/10 Excellent

Floriane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Petit coin de paradis, très bien situé, a une rue de l’agitation, 10 mn de la Place jemaa, 3mn du palais Bahia. Le personnel est discret et agréable, le Riad est décoré avec beaucoup de goûts et conforme aux photos. Nous avons testés les massages ainsi que le hammam et cela vaut vraiment le coup. Le petit déjeuner est bien, par contre le repas du soir n’était pas à la hauteur de nos attentes. Nous reviendrons avec plaisir et recommandons ce Riad.
Stayed 3 nights in Apr 2019

4/10 Poor

Sonia

Disliked: Staff & service, property conditions & facilities, room comfort
Très dèçus !!!!!
Le prix demandé par le riad flam n est absolument pas en rapport aux prestations. En payant 140 euros je m attendais à un riad haut de gamme, nous avons ete acceuilli dans un riad vieillot sans grand charme, chambre désuète, il n y a que la cour interieure qui est mignonne. Le jaccuzzi est juste une grande baignoire sur le toit, il n est pas chauffé et les bulles ne fonctionnaient pas ....
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Un paradis, une bienveillance du personnel, un havre de paix à 5 min des monuments et de la fameuse place..... Un grand merci à Aissa, un homme en or....
Stayed 3 nights in Feb 2019

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad d'exception
Un grand merci à la prioritaire pour le raffinement de son établissement. Merci à toute son équipe pour sa disponibilité et sa discrétion. Nous avons aimé: la décoration, le spa, le hammam, le massage pur instant de détente,la terrasse. Tout est réuni pour passer un séjour d'exception.
Stayed 4 nights in Nov 2018

10/10 Excellent

Eric

Beautiful riad with superb rooms which is very well placed near the walls yet close to the main square. It made accessing most of the sites a real breeze. Very friendly staff and a great included breakfast. Highly recommended!
Stayed 2 nights in Nov 2018

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable bon service problème d’abeailles
Stayed 3 nights in Jun 2018

10/10 Excellent

gabriel, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente relacion precio /calidad
Bien ubicado con parking cerca El edificio es un Riad con cierto diseño con habitaciones ajustadas por el mobiliario en nuestro caso El personal es cordial y servicial durante el dia.En la noche son estrictos El desayuno es bueno
Stayed 1 night in Apr 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities, room comfort
Ben
Good staff and breakfast
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un oasis en medio del bullicio de Marrakech
Muy buena experiencia, limpio, el personal superatento, buen desayuno...Lo recomiendo 100%
This review was submitted before 2018 and has not been verified.

8/10 Good

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Babak, St. Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Riad at a Great Price
We stayed here for 3 days while in Marrakesh and couldn't have been happier. The hotel is located at the end of a residential street within walking distance to all of the great sites in the Medina. The first impression of the street the hotel is on isn't great, but once you enter the safe and secure Riad, you will be blown away. The wait staff was extremely helpful, friendly and knowledgable. The rooms were wonderfully decorated, clean and very comfortable. It was such a relaxing experience. The rooftop hot tub and terrace was awesome as well. Would definitely recommend this Riad for any future travelers.