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Riad Chantal

4.0 star property
Riad with free breakfast, near Jemaa el-Fnaa

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November 2024
December 2024

Photo gallery for Riad Chantal

Terrace/patio
Double Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi
Interior
Interior detail
Bathroom sink

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Bathrobes
Private bathroom
Hair dryer
Cable channels
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
48, Derb Ouled Ben Sbaa - Sidi Mimoune, Marrakech, 40000

What's nearby

  • Jemaa el-Fnaa - 14 min walk
  • Bahia Palace - 16 min walk
  • Avenue Mohamed VI - 3 min drive
  • Menara Mall - 3 min drive
  • Le Jardin Secret - 4 min drive

Getting around

  • Marrakech Central Station - 10 min drive
  • Menara Airport (RAK) - 13 min drive

Restaurants

  • ‪KFC - ‬12 min walk
  • ‪Palais Jad Mahal - ‬18 min walk
  • ‪Mabrouka - ‬12 min walk
  • ‪Le Bar Churchill - ‬14 min walk
  • ‪Grand Hotel Tazi - ‬11 min walk

About this property

Riad Chantal

Upscale riad near Jemaa el-Fnaa
Avenue Mohamed VI and Menara Mall are located near Riad Chantal, which provides free full breakfast, a rooftop terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this riad include:
  • An outdoor pool and a children's pool
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • Concierge services, 1 meeting room, and multilingual staff
Room features
All guestrooms at Riad Chantal have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM–noon
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

Property is also known as

Riad Chantal Marrakech
Chantal Marrakech
Riad Chantal Riad
Riad Chantal Marrakech
Riad Chantal Riad Marrakech

Frequently asked questions

Does Riad Chantal have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riad Chantal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Chantal?

This property doesn't offer parking.

What time is check-in at Riad Chantal?

Check-in begins at 2 PM.

What time is check-out at Riad Chantal?

Check-out is at noon.

Does Riad Chantal provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 15 per vehicle applies.

Where is Riad Chantal located?

Located in Mechouar-Kasbah, this riad is within a 15-minute walk of Bab Agnaou and Jemaa el-Fnaa. Les Bains de Marrakech and Kasbah Mosque are also within 10 minutes.

Riad Chantal Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 8 out of 44 reviews" "
Rating 2 - Terrible. 5 out of 44 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service
If you like a taste of old buildings and old fation services and hospitality, this would be the place, it’s like living in your own private home. Lovely and charming, we enjoyed it very much. Check the room out and report what’s not working, they are more than happy to fix it or change your room for you.
Stayed 6 nights in Nov 2018

4/10 Poor

Javi, London

Liked: Cleanliness, staff & service
Expedia had doublebooked the room so we had to be moved toanother riad for the 1st night
Stayed 5 nights in Nov 2018

2/10 Terrible

Adeel, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel owner charged me 160 dirhams from the train station to the medina. Usually it’s 40 dirhams. Also it says in the hotel policies that they welcome children and I booked triple room but still he charged me 45 euros for the extra bed. Bed was too small for the price and he told me he rents the bed from Outside but the bed belongs to the hotel. I end up paying 115 euros after paying to Expedia. He never came to meet us so I can discuss this sistuatikn. The price I payed to him I could get a decent hotel. Room is too small, washroom has no door and privacy. I wouldn’t recommend this place to anyone because they are tryin to take money for no reason. Riad staff Mr Abdel was really nice but he is not the boss. Pretty much they don’t care about customer service and satisfaction. Riad cleaning lady and care taker Mr Abdel was helpful but he can only do so much. I am very disappointed that he charged extra money for the taxi which was not fair at all.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff (Ahmed) and area
Had a good stay here and at Ryad Marrakech, particularly Ahmed whom made our stay very comfortable and was incredibly friendly. He made sure we had everything we required. I would recommend this place.
Stayed 3 nights in Jun 2018

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He need go to school learn mind his own business
i booked 2 rooms but 1 look like good the others one look bad an also i think the man who work on the friday night on the 11th MAY 2018 should mind his own business , because he said to my gf who his moroccan just be careful before u marry a british man , think twice before u do so , i was not here but is not nice when u book a hotel someone tell your gf what to do than tell her have a good stay SHAME ON THE OWNER WHO LET HER STAFF TALKED LIKE THAT TO CUSTOMER when i book 2 rooms to respect the moroccan tradition SHAME SHAME SHAME
Stayed 2 nights in May 2018

10/10 Excellent

Ben, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to base your long weekend away.
Honestly cannot say enough good things about our stay here. The location is perfect for those looking for a central location to use as a base to explore the city. The Riad is nicely situated off the main streets in a winding, but easy to find side street. The location is 10 minutes walk from most areas - Jamaa Al Fina and the souks and across the road from the Kasbah area and sights such as the Saadian Tombs and Bahia Palace. The staff were friendly and very helpful attending to all our needs and requests. All in all, this Riad is perfect for the traveller who is looking for a place to sleep and some friendly hospitality in between exploring what the city has to offer. If your looking to sit in all day or spend it sunbathing, maybe look elsewhere. If you're looking for an authentic experience in a good location with friendly staff - look no further and book now!!
Stayed 3 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
so so
I couldn't meet owner and another staff couldn't understand English. we decided to go another hotel.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

4/10 Poor

Hugh, Melbourbe

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay again
Arrived to find the staff had put us in the wrong room, pointing this out to the staff resulted in anger and the proposition that it was our own fault. Overnight staff was very angry with us when we asked for assistance organising our pick up for a desert tour. Overall incredibly dissapointing
Stayed 2 nights in Dec 2017

10/10 Excellent

Martina, Fareham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the centre
Hotel is nice,small and typical for this area. Staff very helpfull and friendly. Close to city centre.
Stayed 3 nights in Dec 2017

8/10 Good

Zihao, London

Liked: Staff & service, room comfort
Nice hotel close to attractions and the airport
The hotel provides very good service, it is very close to the market, the palace, and the airport. A good choice if you're travelling to Marrakech.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Prashant, UK

Liked: Cleanliness, staff & service
Good staff, okay hotel
Good location, closer to all monuments in the old city. Good morning breakfast, claims to be 4 Star hotel but equivalent to 2 stars in the UK. Very helpful staff and guide you with good tips on your excursion. Rooms are much smaller than as seen in Expedia website pictures. Being a very busy hotel, can't change rooms. Lunch is expensive. Please exchange money at the airport. WiFi also available.
Stayed 3 nights in Nov 2017

10/10 Excellent

nathalie, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli riad au centre de la medina
nous avons séjourné au riad chantal et nous étions très contents de la qualité d'acceuil au riad, le riad est recement rénové, géré par une équipe dévouée et professionnelle, nous avons profité du petit déjeuner sur la terrasse. le riad est situé à cinq minutes de la place de jamaa el fena dans un quartier très bien sécurisé. nous recommandons le riad Chantal

10/10 Excellent

Carlson Elisabe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad and excellent service
We enjoyed our stay at riad chantal. The rias is clean and very close to the residence of the king which is a very secure area and only 5 min from the main square. The staff speak english and it was important for us as we don't speak French. Thank you hicham for organising excursions for us to essaouira and the atlas mountain.

4/10 Poor

Ahmed, Zürich

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The space in the room is very tight. No places to store hand laggages. TV did not work and it has not repaired upon request. Water was dropping from the lavatory flush. Since there were none door between room and toilet, it was terrible at night. None warm water in the sing. Brakefast is very limited. The amount of eggs is exactly acc. the number of guests. The working staff are friendly towards guest. The hotel manager is unpolite and very arrogant.
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wir hatten eine Buchung im Riad Chantal in Marrakesch vom 14.12. bis 21.12.18 und reklamieren diese. Gestern sind wir dort angekommen und man brachte uns in eine andere in der Nähe (Riad Ardrar) mit der Begründung, dass das von uns gebuchte Riad ausgebucht sei. Man hat uns dann auf die Dachterasse mit Sesseln und Tische für Gäste geführt und da in einem Raum, der wie eine Abstellkammer mit einem Bett aussah übernachten lassen. Es gab keine Dusche (die befand sich auf der Terasse) und als wir nach einem kurzen Ausgang wieder zurückkamen ließ die Tür mit dem Schlüssel nicht mehr öffnen und ein Mitarbeiter öffnete sie dann gewaltsam. Heute Morgen war und das alles zuviel, wir haben die Nacht nicht schlafen können, da die Tür nicht schließbar war. Daraufhin haben wir dann ein anderes Hotel gebucht und uns von der Unterkunft abgemeldet und gesagt, dass wir nicht dort bleiben möchten. Bilder der Unterkunft und die Buchungsbestätigung des neuen Hotels fügen wir bei. Wir bestehen auf Erstattung der Kosten für das gebuchte Riad Chantal, da wir uns dieses nach den Bildern ausgesucht haben und uns sehr viel mindere Unterkunft ohne unser Verschulden verkauft wurde. Wir gehen davon aus, dass wenn man über einen so großes Portal wie Expedia bucht, auch sicher sein kann gewünschte Bedingungen zu erhalten. Weitere Bilder und die Buchungsbestätigung erhalten sie in einer folgenden Mail.
Stayed 7 nights in Dec 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Non vale il prezzo location squallida l'aspetto buono è in centro
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité-prix.Dommage que la télé n'a pas fonctionné à cause d'un problème de satellite ou parabole. Le personnel est très serviable et disponible
Stayed 4 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Riad décevant... salle de bain sombre donc pour se maquiller ça devenait compliqué. Douche soit brûlante soit froide et pour une période de froid c'est limite! Dans l'annonce il y'avait de noté "produits de luxe" pour la salle de bain... à part un savon bas de gamme nous n'avons rien trouvé de plus. Mon amie a changé de chambre sachant que la première nuit rien ne fonctionnait dans la sienne. Ni prise ni lumière de chevet. Le seul point positif est le personnel Noura très accueillante ainsi que le remplaçant Zouheir. Je n'oublie pas le second monsieur accueillant dont je ne me souviens plus le nom. Mais en globalité très déçue du riad il ne vaut pas le prix...
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Nous n’avons pas pu profiter de ça Riad car il y a eu une inondation la veille mais le Riad de remplacement était de bonne qualité
Stayed 2 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Overbooket
Riaden var overbooket og vi måtte vente i 1 time for å bli flyttet til en annen Riad. Riaden vi kom til var ok. Dusjen hadde ikke varmt vann, hadde dårlig trykk og toalettet skylte dårlig ned. Området var ok, men litt gjemt beliggenhet og mye støy. De som jobbet der var veldig hyggelige og hjelpsomme.
Stayed 4 nights in Nov 2018

8/10 Good

jean-paul, romans

Liked: Cleanliness, staff & service, room comfort
personnel tres gentil fais tout pour passer un bon sejour mais le riad par lui meme aurai besoin d'un petit coup de rafraichissement il manque aussi un jaccusi car tres agreable quand on rentre de balade en fin de journee .sinon bon sejour
Stayed 7 nights in Nov 2018

6/10 Okay

Francine, France

Liked: Cleanliness, staff & service
Lieu en sécurité. Et un grand merci à Norah une personne très gentille et très compétente.
Stayed 4 nights in Oct 2018