6/10 Okay
Jibran & Parnia, London, UK
16 January 2017
Disliked: Cleanliness, property conditions & facilities
Nice Hotel (RIAD) in Medina but difficult to find
First of all, it's real name is Awatif 36, not Luxe 36.
Airport Transfers: Our flight arrived early but EASYTRANSFERS were there a bit late.Dont blame them bt coming back was horrible,they didn't let us know when they were outside to collect us and not friendly at all.
Riad is not too great location, we had to wait in our cab outside for someone to come from hotel to collect us because it's really inside winding narrow streets and there is no street light at night. We got lost on our first night when we came back from square.
We were allocated a small room although we booked Deluxe room and my wife reminded but hotel staff did not speak english.
Some manager arrived later but wasn't helpful because he thought the room we were staying in is Deluxe room but later night manager arrived (Ismail) he arrived and spoke to him and he moved us into a larger room and could speak english. He was very helpful, showed us around.
Cab outside takes around 30 Dirhams and take you to the square (50 on return at night).
Bought a local sim card - 30 Dhm with minutes and 1gb Data, enough for google maps.
Our shower got blocked after 3 days but we were not bothered to ask anyone to fix it.
Breakfast is ok, last day we bought our own eggs and asked the lady to make us eggs (because they are just delicious).
Highlight of the trip was Quad Biking (for two we paid 600dhm).4 hours experience including transfers.