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Kenzi Menara Palace & Resort

5.0 star property
Luxury hotel connected to a shopping center in Mechouar-Kasbah with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kenzi Menara Palace & Resort

Property grounds
Building design
Front of property
Minibar, in-room safe, desk, soundproofing
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
The price is AED 560
AED 644 total
includes taxes & fees
4 Dec - 5 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Spring water bathtub
  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Spring water bathtub
  • 109 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Premium Room, Twin Beds, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Spring water bathtub
  • 56 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Spring water bathtub
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Premium Suite, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Suite, King Size Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Spring water bathtub
  • 109 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for deluxe triple room

Minibar, in-room safe, desk, soundproofing

deluxe triple room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Spring water bathtub
Private bathroom
  • 56 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Room, King Size Bed, Garden View

Minibar, in-room safe, desk, soundproofing

Premium Room, King Size Bed, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

Similar properties

Pool
Barcelo Palmeraie
Pool
Breakfast included
All inclusive
Spa
8.4 out of 10, Very Good, (245)
The price is AED 493
AED 563 total
includes taxes & fees
2 Dec - 3 Dec
Barcelo Palmeraie

About the neighborhood

Map
Av. Mohamed VI, Zone Agdal, Marrakech, 40000

What's nearby

  • Avenue Mohamed VI - 2 min walk - 0.2 km
  • Agdal Gardens - 15 min walk - 1.3 km
  • Menara Mall - 4 min drive - 3.7 km
  • Oasiria Water Park - 4 min drive - 4.3 km
  • Jemaa el-Fnaa - 5 min drive - 4.2 km

Getting around

  • Marrakech Central Station - 5 min drive
  • Menara Airport (RAK) - 9 min drive

Restaurants

  • ‪Bo Zin - ‬3 min drive
  • ‪café almasraf - ‬5 min drive
  • ‪Nouba - ‬2 min drive
  • ‪Adam Park Hotel - ‬6 min walk
  • ‪Dar Soukkar - ‬3 min drive

About this property

Kenzi Menara Palace & Resort

Luxury family-friendly hotel near Avenue Mohamed VI
A free breakfast buffet, an adjacent golf course, and an airport shuttle are just a few of the amenities provided at Kenzi Menara Palace & Resort. Indulge in a manicure/pedicure, a massage, and a facial at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Moroccan cuisine. Yoga classes and fitness classes are offered at the health club; Kenzi Menara Palace & Resort also has a terrace, designer stores on site, and a garden. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a playground and a hair salon.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • An outdoor tennis court, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Concierge services, a TV in the lobby, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 236 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with spring water tubs and bidets
  • LCD TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant L'Insensé
  • L'Orientaliste
  • Snack Pool Bar
  • Saoussane
  • Cinecittà

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Designer stores
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision

Property is also known as

Kenzi Menara
Kenzi Menara Palace
Kenzi Menara Palace All Inclusive
Kenzi Menara Palace All Inclusive Hotel
Kenzi Menara Palace All Inclusive Hotel Marrakech
Kenzi Menara Palace All Inclusive Marrakech
Kenzi Palace
Menara Palace
Kenzi Menara Palace Hotel Marrakech
Kenzi Menara Palace Marrakech
Kenzi Menara Palace Hotel
Kenzi Menara Palace Resort Marrakech
Kenzi Menara Palace Resort
Kenzi Menara & Marrakech
Kenzi Menara Palace & Resort Hotel
Kenzi Menara Palace & Resort Marrakech
Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Does Kenzi Menara Palace & Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Kenzi Menara Palace & Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kenzi Menara Palace & Resort?

Self parking and valet parking are free at this property.

What time is check-in at Kenzi Menara Palace & Resort?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Kenzi Menara Palace & Resort?

Check-out is at noon.

Does Kenzi Menara Palace & Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MAD 200 per vehicle applies.

Are there all-inclusive benefits at Kenzi Menara Palace & Resort?

Some rate plans available at this hotel are all-inclusive.

Where is Kenzi Menara Palace & Resort located?

This family-friendly Marrakech hotel is located in the historical district, within 1 mi (2 km) of Avenue Mohamed VI, Agdal Gardens, and Al Mazar Mall. Jemaa el-Fnaa is 2.4 mi (3.8 km) away.

Kenzi Menara Palace & Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 437 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.
Stayed 7 nights in Oct 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

6/10 Okay

Mohammed Moyaz

Traveled with partner
Liked: Staff & service
We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.
Stayed 4 nights in Oct 2024

6/10 Okay

Aqsa

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is really nice and clean on the most part, rooms are very spacious. However what let us down was the staff and their lack of empathy and friendliness. We were made to wait until 2.30pm to check in where our documents and booking clearly listed check in was 2pm the reception staff argues the hotel policy is check in at 3pm and stated that my booking must be wrong. We had a two year old with us and he was getting fed up from waiting so long? The staff did not take this in consideration. The breakfast on day one was nothing short of a shambles there was hardly any staff around to help- dishes were empty and I had to queue for 20 mins just to get a drink. The drinks dispensers were empty and it took ages for staff to sort this, once these were filled there were not empty glasses- a number of guest complained and some even left without drinks. On the first evening I needed milk for my two year old and asked reception to assist with this It took three attempts to sort this out in the end I had to walk down to get it from reception- to my surprise we were charged 60 dirhams for a carton of milk that costs 8-10! I feel being a 5 star hotel they should have showed compassion and been a bit more helpful in situations like this or even provided it. Another issue we had was on leaving we were made to wait until the staff checked the mini bar was not used and no charges were due- i felt like the staff didn’t trust us and it made us feel belittled. Not 5 star experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Lovely hotel, but needs some tender loving care in the rooms. It would be nice to have a cash machine on site. Lovely staff. Would have liked a better breakfast choice, some cereal etc.
Stayed 6 nights in Sep 2024

8/10 Good

Damilola

Liked: Staff & service, property conditions & facilities
Really nice stay here. I have no negatives aside from food but that is very subjective being that I am a picky eater. Close to shopping centre, Food delivery delivers here and the rooms are very spacious. Bathroom could be cleaner but once again good.
Stayed 5 nights in Sep 2024

8/10 Good

Mouna

Stayed 6 nights in Aug 2024

10/10 Excellent

Yeasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very kind staff. My family and i really enjoyed our stay there. Child friendly.
Stayed 7 nights in Aug 2024

10/10 Excellent

Zynap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

younes

Stayed 2 nights in Jul 2024

8/10 Good

Khatera

Stayed 2 nights in Jul 2024

10/10 Excellent

Robert John, Redding

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay with an amazing spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Debismitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

Zahrah

Stayed 4 nights in May 2024

8/10 Good

amex

Traveled with group
Liked: Cleanliness, room comfort
la télévision ne marchait pas dans ma chambre.j ai du réclamer plusieurs fois et demandé à voir le directeur pour que l on solutionne enfin le problème.
Stayed 6 nights in May 2024

10/10 Excellent

William

Stayed 4 nights in May 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much for my stay. You really looked after me . Much appreciated x
Stayed 10 nights in May 2024

4/10 Poor

Aïmen

Stayed 2 nights in Apr 2024

10/10 Excellent

Aude

Stayed 7 nights in Apr 2024

6/10 Okay

Anoop

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property had good facilities and was not too crowded overall. The pool and spa facilites were the highlight for us as that is what we wanted for this trip. We had a preimum room with graden view, very spacious. Even though we messaged beforehand regarding out dietary requirements. Communicating these with the staff was difficult, chef didn't come out to speak with us, level of english is very low for this level of hotel. They got our requirements wrong twice. Our food choices were very limited and disappointing.
Stayed 7 nights in Apr 2024

2/10 Terrible

Vanshika

Traveled with family
I stayed at this resort for 3 nights and 4 days. I didn’t like the stay at all, as the staff was not helpful, their behaviour was rude, and everything was very over priced. The washrooms weren’t clean that well. And the breakfast buffet was really bad.
Stayed 3 nights in Apr 2024

10/10 Excellent

Fouad

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Our stay was one of the best we have had. Staff were welcoming and thoughtful. The hotel has a very calm environment, which is a great place to retreat from the hustle and bustle of Marrakech. Special mention of Mohammed the manger, who was so helpful. The food was great, with a large section to choose from. The choice of indoor or outdoor pools was also an added bonus. The hotel itself, has stayed true to its Marrakech architecture, with all the mod cons you would expect. I have been recommending the Kenzi Menara Palace to friends and family. Can’t wait to visit again.
Stayed 2 nights in Apr 2024

8/10 Good

Anna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed one week in this hotel and discovered Marrakech for the first time. I loved the spa, the swimming pool area, the gym as well. The absolute best part was the kids club, as my child had a gorgeous time whenever she stayed with Nada. That was absolutely brilliant in every way and made our holiday completely unique. In terms of the facilities, I’d recommend changing the furniture as it’s outdated. The size of the rooms were really good though. The staff honestly really depended on who I talked to, but this was during Ramadan so I’d say most of them did their best. I would just recommend to not blame the client if something doesn’t work (our key cards kept on not working and I was even blamed at some point!!!) but again that’s only two individuals at reception and the rest of them were very nice. The breakfast had a lot of options, some good and some not, but I wouldn’t say it was bad- only room for improvement. So, change the sofas and chairs, get rid of one or two few rude and inpatient members of staff, and it’s definitely a 5 stars. Again, top class service at the kids club.
Stayed 7 nights in Mar 2024