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Hivernage Hotel And Spa

5.0 star property
Luxury Marrakech hotel in Hivernage with a full-service spa

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Photo gallery for Hivernage Hotel And Spa

Outdoor pool
Lobby
Rooftop terrace
Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Gym
  • Spa
  • Room service
The current price is AED 638
AED 731 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

Deluxe room | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe room

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
  • 40.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Bathrobes
Private bathroom
  • 32.00 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
TV
Separate bedroom
  • 65.00 sq m
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
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8.0 out of 10, Very Good, 1,002 reviews
The price is AED 743
AED 846 total
includes taxes & fees
28 Feb - 1 Mar
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About the neighborhood

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Koutoubia Mosque - 11 min walk
  • Menara Mall - 13 min walk
  • Jemaa el-Fnaa - 18 min walk
  • Marrakech Plaza - 18 min walk
  • Majorelle Garden - 3 min drive

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 8 min drive

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Palais Jad Mahal - ‬1 min walk

About this property

Hivernage Hotel And Spa

Luxury hotel near Jemaa el-Fnaa
Close to Koutoubia Mosque and Marrakech Plaza, Hivernage Hotel And Spa provides a free breakfast buffet, a poolside bar, and a rooftop terrace. Indulge in hydrotherapy, a body scrub, and a manicure/pedicure at the onsite spa. Yoga classes and fitness classes are offered at the 24-hour gym; Hivernage Hotel And Spa also has shopping on site, 3 coffee shops/cafes, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Limo/town car service, express check-out, and express check-in
  • Concierge services, an elevator, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator
  • In-room accessibility
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hivernage Hotel
Hotel Hivernage
Hivernage Hotel Spa
Hivernage Hotel And Spa
Hivernage Hotel Marrakech

Frequently asked questions

Does Hivernage Hotel And Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hivernage Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hivernage Hotel And Spa?

Self parking and valet parking are free at this property.

What time is check-in at Hivernage Hotel And Spa?

Check-in start time: 2 PM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Hivernage Hotel And Spa?

Check-out is at noon.

Does Hivernage Hotel And Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per vehicle applies.

Where is Hivernage Hotel And Spa located?

Located in Hivernage, this luxury hotel is within a 15-minute walk of Casino de Marrakech, Koutoubia Mosque, and Avenue Mohamed VI. Jemaa el-Fnaa and Marrakech Plaza are also within 1 mi (2 km). Marrakech Central Station is 30 minutes by foot.

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Hivernage Hotel And Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 255 out of 642 reviews
Rating 8 - Good. 231 out of 642 reviews
Rating 6 - Okay. 79 out of 642 reviews
Rating 4 - Poor. 48 out of 642 reviews
Rating 2 - Terrible. 29 out of 642 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David Grey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
Stayed 4 nights in Jan 2025

10/10 Excellent

Rajaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Friendly staff
Stayed 5 nights in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and polite staff. Know that You will have some noise at night because it is a busy area.
Stayed 3 nights in Nov 2024

8/10 Good

Younes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, variety of food at breakfasts. Great location.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel good location
Stayed 4 nights in May 2024

4/10 Poor

M

Liked: Cleanliness, staff & service, amenities
The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.
Stayed 3 nights in Feb 2025

6/10 Okay

Line Fossen

Disliked: Cleanliness, staff & service, property conditions & facilities
I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.
Stayed 2 nights in Jan 2025

4/10 Poor

ibrahim

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.
Stayed 4 nights in Dec 2024

6/10 Okay

Eva

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel room I had was needed renovation, the lighting in the room were very low, you need extra lights to look for something in the night time. But don't get me wrong the hotel service was very good, reception and restaurant services were 5 stars. You can easily walk to the old town.
Stayed 3 nights in Nov 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location beautiful helpful staff Excellent service Thr room was great
Stayed 3 nights in Mar 2023

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great and the hotel is in a nice area.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities
My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience.
Stayed 4 nights in Jan 2025

10/10 Excellent

Majd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice calm stay. Mina in particular was extremely nice, hospitable and informative in the region. I would definitely repeat my stay and recommend Hivernage for future stays.

6/10 Okay

Eliza Kentjana

Liked: Staff & service, property conditions & facilities
Positive: staff friendly, a selection of breakfast. Negative: no free newspaper, no electric kettle, no tea bags, no reading lamp, and noisy all night long until 5am or 6am! If you are a light-sleeper like me, I was wide awake all night until the early morning. Loud noises from the disco music or clubbing next door or something was going on nearby. People still walked around in the street, a busy traffic, taxis everywhere, with drivers blasted their horns and revving their cars, and people talking so loud in the street all night long until 6am! Unless you love to party all night long…you will be OK. But I need my sleep after an all day sightseeing in Marrakech. This noisy goings-on happened at least three nights while I was staying in this hotel for a week.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and is what made it a five star experience!
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My week at the Hivernage was excellent
Amazing Staff, great food, great experience. Special thanks to Ali and Badr in the restaurant/bar for outstanding service.
Stayed 3 nights in Jan 2023

8/10 Good

Haisam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not that great
Stayed 3 nights in May 2024

8/10 Good

Daljinder

Liked: Cleanliness, staff & service
Good overall but would not say it is a 5 star hotel, more like 4 star hotel. Location is excellent and walkable to the city centre. Hotel staff were polite. Pictures make it look bigger than what it was. Quite disappointed with the pool, very small and shady. Not a big selection at breakfast, and advertised there is a tea/coffee maker in all rooms but there was no option to have tea. There is no iron in the room. It gets very noisy at night due to Nobu rooftop blasting out music and could not sleep the first night but did get better as the days went by. I did try to ask reception for a quieter room but said it is located on a busy street and all rooms booked up. I would say there are better 5* star hotels in the area if looking for more a luxurious stay but otherwise it nice and clean and not planning to be in the hotel all day.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sidi Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience
Stayed 1 night in Sep 2022

10/10 Excellent

Elhadji

Liked: Staff & service, amenities, property conditions & facilities
I liked the warmth of the staff, the good food, the ambiance, the entertainment, and the cleanliness. It was a great experience.
Stayed 8 nights in Feb 2023

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
We came for business trip ,,the hotel was great . The stuff is amazing and very helpful in everything you need . Highly recommended
Stayed 5 nights in Nov 2022

10/10 Excellent

Sardor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Stayed 3 nights in Jan 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice especially Mina. The gym facilities are really good the only thing is the food in the restaurant isn’t great but it would make do for a quick meal

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience in general.
Stayed 4 nights in Oct 2022

10/10 Excellent

Devadas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a lovely area. Fantastic, friendly staff who will go out of their way to please. It would have been a better experience if the aircon in the room was in operation and you have to endure loud music from the neighbouring hotel.