Everything was great from start to finish. Communication was good with owner. We love Marco Island and Crystal Shores and the JW are our top picks of places to stay. Two things to note: you are renting a similar unit to what is shown in photos. It won’t likely be the exact one pictured, but same caliber of place with the same features and amenities. Also, due to COVID, there was no cleaning (usually its once mid-week) in the unit during our stay. This wasn’t a problem, just wish the front desk would have told us that upon check in. A heads up: InstaCart will deliver there so you can have you groceries ordered and delivered upon (or they’ll even hold them for you if prior to) arrival- that’s an added bonus!! Lovely location and trip, as per the usual!