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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

Choose dates to view prices

Photo gallery for The Charter House

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Hallway
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AED 150
AED 183 total
includes taxes & fees
6 May - 7 May

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Premier Room (Greenbelt Mall View)

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for VIP Room

VIP Room | Living area | 32-inch LED TV with cable channels, TV

VIP Room

Highlights

Air conditioning
Refrigerator
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View) | In-room safe, desk, free WiFi, bed sheets

Family Room (Greenbelt Mall View)

Highlights

Air conditioning
Refrigerator
LED TV
Hair dryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

About the neighborhood

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.1 km
  • Ayala Center - 1 min walk - 0.1 km
  • Ayala Museum - 4 min walk - 0.4 km
  • Glorietta Mall - 7 min walk - 0.6 km
  • Fort Bonifacio - 9 min drive - 6.8 km

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel near Greenbelt Shopping Mall
Located close to Ayala Museum and Makati Stock Exchange, The Charter House provides a grocery/convenience store, a rooftop terrace, and laundry facilities. Treat yourself to a massage or other spa services. The on-site local and international cuisine coffee shop, The Capiz Coffee Shop, offers breakfast, lunch, dinner, and light fare. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Luggage storage, a front-desk safe, and 1 meeting room
  • A porter/bellhop, a banquet hall, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 108 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and bidets
  • 32-inch LED TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino

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  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 371 reviews
The price is AED 224
AED 270 total
includes taxes & fees
17 Apr - 18 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10:00 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from March 10 2025 to June 15 2025 (dates subject to change).

Is The Charter House pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Charter House?

The Charter House doesn't offer parking.

What time is check-in at The Charter House?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at The Charter House?

Check-out is at noon.

Does The Charter House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1100 per vehicle applies.

Where is The Charter House located?

Located in Makati Central Business District, this hotel is steps from Greenbelt Shopping Mall and Ayala Center. Asian Institute of Management and Ayala Museum are also within 5 minutes. Ayala Station is 13 minutes by foot and Manila Pasay Road Station is 17 minutes.

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The Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 705 reviews
Rating 8 - Good. 279 out of 705 reviews
Rating 6 - Okay. 115 out of 705 reviews
Rating 4 - Poor. 39 out of 705 reviews
Rating 2 - Terrible. 15 out of 705 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Great place to stay and very good rates will certainly be back again
Stayed 1 night in Jan 2025

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jan Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional Exvellent location
Stayed 1 night in Feb 2025

6/10 Okay

Naj

Liked: Cleanliness, staff & service
Like the location and very nice staff
Stayed 2 nights in Jan 2025

8/10 Good

Leogardo

Liked: Cleanliness, staff & service, property conditions & facilities
The location n proximity to shopping area ,
Stayed 8 nights in Jan 2025

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times, and the best reason is the staff has always been excellent.
Stayed 1 night in Jan 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

10/10 Excellent

Joy

Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

ofelia

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, very close to Greenbelt, convenient and good breakfast.
Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

8/10 Good

Marc Eric

Liked: Amenities
Cleanliness is what I will remember this hotel for - room, toilet, bed sheets, towel. If you arw looking for modern looking hotel, this is not for you. But if cleanliness is your priority and don’t mind a dated look, then consider this.
Stayed 1 night in Mar 2025

8/10 Good

Zelda

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous staff. Good service. Food a bit salty. Lots of varieties of food.
Stayed 6 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, shower water not hot.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in The Charter House, the staff were friendly, the hotel was clean and the family room was spacious. The hotel is close to Greenbelt 5 and to other shopping malls like Landmark, Glorietta and SM. Special thanks to their acting manager Lou for fixing the issue with the airport shuttle service that we rented that didn’t come, she provided us with another transportation on our last day in Philippines.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ronaldo Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything including a church.
Stayed 4 nights in Jan 2025

10/10 Excellent

kantaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kindly staff and good location.
Stayed 4 nights in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed renovations and needed updating of a lot of things to our current way of living
Stayed 1 night in Feb 2025

10/10 Excellent

cecilia

Liked: Staff & service, amenities, property conditions & facilities
Close to amenities and staff are nice .
Stayed 2 nights in Nov 2024

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my 3rd stay at the Charter House and nothing beats its quality of service. For the price, it’s the best place to stay in Makati area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Paula Jeffrey

Liked: Cleanliness, staff & service, amenities
Very convenient location, all staff are friendly and helpful
Stayed 8 nights in Nov 2024

6/10 Okay

TERESA

Liked: Staff & service
Disliked: Property conditions & facilities
I thought the property needs updating. There's a funny smell in the room. The hot water was not constant. I like that they have a kettle and instant coffee. The beds are clean.
Stayed 3 nights in Feb 2025

4/10 Poor

Maria Cynthia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sink was clogged, the room smelled bad, but the staff were excellent and the restaurant food were good. Convenient location though, greenbelt’s just accross, bank was just steps away, hair salon and laundry were just steps away as well.
Stayed 3 nights in Jan 2025

10/10 Excellent

Joval Barretto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked how they took care of us. We were treated every nice when I had a leak on my room they didn’t hesitate to change my room just in general very nice and friendly highly recommend booking your hotel with them
Stayed 4 nights in Dec 2024