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Mandarin Oriental Manila

5.0 star property
Luxury Makati hotel in Makati Central Business District with 7 restaurants

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mandarin Oriental Manila

Interior detail
Reception
Combined shower/tub, free toiletries, hair dryer, bathrobes

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Room options

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Indoor pool
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Pool
Spa
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9.4 out of 10, Exceptional, (1000)
The price is AED 344
AED 383 total
includes taxes & fees
28 Nov - 29 Nov
Makati Diamond Residences

About the neighborhood

Map
Makati Avenue, Metro Manila, Makati, Manila, 1226

What's nearby

  • Ayala Center - 9 min walk
  • Greenbelt Shopping Mall - 11 min walk
  • Glorietta Mall - 14 min walk
  • Bonifacio High Street - 4 min drive
  • Fort Bonifacio - 7 min drive

Getting around

  • Manila EDSA Station - 4 min drive
  • Buendia Station - 18 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Fruitas - ‬3 min walk
  • ‪Mang Inasal - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Mandarin Oriental Manila

Luxury family-friendly hotel near Manila Bay
Near Greenbelt Shopping Mall, Mandarin Oriental Manila provides a nightclub, a poolside bar, and shopping on site. Indulge in a facial, a body treatment, and a body wrap at the onsite spa. Be sure to enjoy a meal at the 7 on-site restaurants, including breakfast, brunch, lunch, and dinner. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, breakfast (surcharge), and self parking (surcharge)
  • Express check-out, express check-in, and wedding services
  • A front-desk safe, an elevator, and meeting rooms
Room features
All 448 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like separate sitting areas and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, cribs/infant beds, and rollaway/extra beds (surcharge)
  • Shower/tub combinations, free toiletries, and hair dryers
  • Separate sitting areas, refrigerators, and childcare services

Property amenities

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa tub

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1500.00 per night
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately PHP 1310.00 per person
  • Fee for in-room wireless internet: PHP 250.00 per hour (rates may vary)
  • Fee for in-room wired internet: PHP 250.00 per hour (rates may vary)
  • Fee for wireless internet in public areas: PHP 250.00 per hour (rates may vary)
  • Fee for wired internet in public areas: PHP 250.00 per hour (rates may vary)
  • Airport shuttle fee: PHP 2700.00
  • Self parking fee: PHP 1680.00 per day
  • Rollaway bed fee: PHP 1500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Mandarin Oriental Manila
Mandarin Oriental Manila Hotel Makati
Mandarin Oriental Manila Makati
Manila Mandarin Oriental
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Hotel
Mandarin Oriental Manila Makati
Mandarin Oriental Manila Hotel Makati

Frequently asked questions

Does Mandarin Oriental Manila have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mandarin Oriental Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental Manila?

Self parking is available for PHP 1680.00 per day.

What time is check-in at Mandarin Oriental Manila?

Check-in begins at 2 PM.

What time is check-out at Mandarin Oriental Manila?

Check-out is at noon.

Does Mandarin Oriental Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 2700.00 one way applies.

Where is Mandarin Oriental Manila located?

This family-friendly Makati hotel is located near the airport, within a 15-minute walk of Ayala Triangle Gardens and Greenbelt Shopping Mall. Fort Bonifacio is 2.1 mi (3.4 km) away. Buendia Station is 18 minutes by foot and Ayala Station is 22 minutes.

Mandarin Oriental Manila Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 101 out of 295 reviews" "
Rating 8 - Good. 105 out of 295 reviews" "
Rating 6 - Okay. 48 out of 295 reviews" "
Rating 4 - Poor. 30 out of 295 reviews" "
Rating 2 - Terrible. 11 out of 295 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Yasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

samad, brunei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.stay again next time in makati.but break fast expensive.shuttle to greenbelt etc very good.

10/10 Excellent

Tony, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club room is awesome and is worth the price
The club room seems exensive at first glance but when you consider it is a larger room, you get free cocktails in the evening and breakfast is included the price ends up being very reasonable.

8/10 Good

Andy V, UK

Liked: Cleanliness, staff & service, room comfort
Great Standard
The Mandarin may be a little tired, but the service you receive from the staff is second to none

10/10 Excellent

rich, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel in business district.
everything about hotel was excellent, except the bathroom; couldn't turn on the taps! night time staff were superbly discreet.

4/10 Poor

James, Yokosuka, Japan

Disliked: Cleanliness, staff & service
Some racist staff members
Arrived in the afternoon and was quickly greeted by staff members manning the doors. 3 reception desks were available each assisting a guest. I was the first in line next to be assisted. I have been waiting for 20 minutes and still the reception clerks were not done with their guests. More guests lined up behind me, Filipinos and Chinese, about 4 groups. Then, a couple Westerners (Anglo folks) arrived at around 25 minutes after I have stood in line. A male staff member standing at one of the reception desks quickly showed them to one of the reception desks that just became available. SO, the Anglo customers were assisted right away. I did not complain because after less than 1 minute I was already called by the next reception desk. The female clerk was friendly, though she had hints of racism. I asked if the hotel offers mileage points for airlines. She answered, "Yes, but your rate must be at least 6,000 pesos a night." That's it. She never bothered to check that I paid over 8,000 pesos a night for my room, which would have qualified me for the mileage. She quickly wrapped up checking me in, told me that wifi is not included and I have to pay to use it, though never bothered to offer wifi. I asked what restaurants they have. She said there's a Chinese restaurant Tin Hau on the second floor, and Tivoli which is "a fancy restaurant and expensive." I was not done asking her questions when she called the person next in line behind me. Housekeeping did not vacuum.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

4/10 Poor

Andrew, Hong Kong

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is really old. It definitely does not st
The hotel is really old. I certainly won't come back here.

8/10 Good

bsshung, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Desparately Needs Renovation
Water continues to drain out from the glass partition and the silicone edge. The hallway is old and moldy.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Fantastic service in old surroundings!
The hotel could do with a facelift. The service is 5-star and so was the hotel when it was build (in the 70s). Anyway, fantastic people.

4/10 Poor

Susana, Puerto Rico

Disliked: Cleanliness, property conditions & facilities
Hotel near shopping area
My stay was not as pleasant as the past stays here. The carpet in yhe hallways are old and stained. It took two phone calls and over half an hour for my luggage to be delivered making me late for an appointment. The bathroom was not thoroughly vacuumed and had pubic hair in the corner of the tub.

6/10 Okay

RTB, Shanghai

Disliked: Property conditions & facilities
Mandarin Oriental - In need of a makeover
Good location in Makati business district, but this hotel is in dire need of a makeover, not just a facelift. It's exactly the same as when I stayed there 10 years ago, and it needed a makeover then. It could be such a better hotel ,especially with the Peninsula just down the street. This is below the average we expect from the Mandarin Oriental chain.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
great staff
The staff is great, rooms are a bit in need of updating/renovation.

8/10 Good

im, london

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in Makati
Very nice hotel. High standard facilities (spa, Livoti restaurant, hairdresser). The hotel missed one of my transfers from the airport which was not very pleasant but the manager offered me the transfer to the airport. Better to communicate with them by email rather than phone.

10/10 Excellent

judith, brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff are very help and friendly .
I stayed for 4 days . The food at breakfast was great . Service was good at the breakfast area . They have Indian breakfast in the morning which most hotel in Manila don't have which is good for Indians who miss that .

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

6/10 Okay

Munchkin, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities
If ur a snob, u will like this place.
Nice hotel, but i am jus an ordinary person, if i was a snob I would stay there again.

6/10 Okay

jean, dallas

Liked: Staff & service
Disliked: Property conditions & facilities
old hotel which hasn't held its luxury standard
although rooms are fonctional, it does not look like any maintenance, even less upgrades, have been made for the last 30 years. dirty hallways, torn wallpaper, blackened AC vent.

6/10 Okay

Peter, Hong Kong

Disliked: Property conditions & facilities
Substandard !
This was a totally run down hotel and cannot be associated with the Mandarin Oriental standards. Need a complete make over.

10/10 Excellent

Neilpenguin, Shetland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff Ever
From the outset, at my arrival, the hotel staff made me feel very welcome and safe. They were going to look after me, and they did, without being pushy or in your face, they were just alwayas available to help or advise. The hotel Limo service is fantastic, meaning you dont have to take any chances with dodgy metered taxis (which are not really that bad, but using Limos removesd the risk). Location is pretty good, with bars and restaurants within easy 10 minute walking (or less) in both directions on Makati Avenue. Nightlife in P Burgos Street is hectic and in your face, from about 10pm onwards. Bar prices are OK and feels fairly safe. Mandarin has live music every night (see JP in Martinis Bar)until 1:00am. Some really good bands. All in all it was a great experience, and I will definately stay there again

6/10 Okay

Brant, Sydney

Liked: Cleanliness, staff & service, room comfort
Tired old dame, expensive services
I found the MO for $150 / night and booked it instantly thinking I'd grabbed a bargain, and relitively speaking it does offer good value. With large rooms and a fantastic pool area where you can escape the hectic pace of Makati it does deliver. My gripe with this hotel is that, even though the room rate reflects the fact that all fixtures and fittings are old and the paint is coming off the walls, they still charge extortionate rates for services. For Wifi they wanted to charge me over 1000 pesos per night. To put this into perspective, you can buy a local sim card with unlimited wifi for 7 days for 250 pesos. My advice is to sstay there and enjoy the pool, but avoid the mini bar and other services.

10/10 Excellent

BG, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central to Makati
I thought the hotel was an excellent choice for me; central to places I needed to be in Makati, with excellent staff to help with queries and questions. Very polite too, though in Makati (in other places I have been) this is also true. The service ethic is very high generally, and the Mandarin is no different. One of the staff ironed my crumpled shirts (crumpled from being carried in my bag) and had them back within the hour, which was very pleasing. Also, whilst I was out, somebody polished my shoes for me when the room was refreshed. I appreciated that.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe hotel with great security
I only stayed for one night and it was comfortable.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
One Night stop over
No early check in available and had to buy food and drinks in order to use the Wi-Fi whilst i was waiting