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The Orchard Cebu Hotel & Suites

3.0 star property
Mandaue hotel in Bakilid with 2 restaurants and spa services

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Orchard Cebu Hotel & Suites

Exterior
Lobby
Deluxe Room | Minibar, in-room safe, desk, rollaway beds
Bar (on property)
Deluxe Room | Room amenity

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
The price is AED 112
AED 134 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, rollaway beds

Standard Room

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Free bottled water
Minibar
Cable channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, rollaway beds

Deluxe Room

Highlights

Air conditioning
Refrigerator
LCD TV
Shower/tub combination
Private bathroom
Free bottled water
Minibar
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014

What's nearby

  • Ayala Malls Central Bloc - 5 min drive
  • SM City Cebu - 6 min drive
  • Waterfront Cebu City Casino - 7 min drive
  • Ayala Center - 8 min drive
  • Magellan's Cross - 9 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 20 min drive

Restaurants

  • ‪Nonki Japanese Restaurant - ‬3 min walk
  • ‪Sentral Bar and Lounge - ‬3 min walk
  • ‪Sinangag Station - ‬2 min walk
  • ‪Jonie's Sizzlers & Roast - ‬5 min walk
  • ‪The Industry - ‬7 min walk

About this property

The Orchard Cebu Hotel & Suites

Hotel near SM City Cebu
At The Orchard Cebu Hotel & Suites, you can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services. Treat yourself to a Swedish massage or other spa services. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Free self parking
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • A front-desk safe, concierge services, and a banquet hall
Room features
All 80 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 21-inch LCD TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 200 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Spa services

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (2691 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 21-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 900.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way)
  • Rollaway bed fee: PHP 900.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cebu Orchard Hotel
Orchard Cebu
Orchard Cebu Hotel
Orchard Hotel Cebu
The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
The Orchard Cebu Hotel And Suites
The Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel Mandaue
Orchard Cebu Mandaue
The Orchard Cebu & Suites
The Orchard Cebu Hotel & Suites Hotel
The Orchard Cebu Hotel & Suites Mandaue
The Orchard Cebu Hotel & Suites Hotel Mandaue

Frequently asked questions

Is The Orchard Cebu Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Orchard Cebu Hotel & Suites?

Self parking is free at this property.

What time is check-in at The Orchard Cebu Hotel & Suites?

Check-in begins at 2:00 PM.

What time is check-out at The Orchard Cebu Hotel & Suites?

Check-out is at noon.

Does The Orchard Cebu Hotel & Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 950 per vehicle applies.

Where is The Orchard Cebu Hotel & Suites located?

Located in Bakilid, this hotel is 0.2 mi (0.3 km) from J Centre Mall and 2.3 mi (3.7 km) from SM City Cebu. City Time Square and Mandaue City Hall are also within 1 mi (2 km).

The Orchard Cebu Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 22 out of 151 reviews" "
Rating 8 - Good. 55 out of 151 reviews" "
Rating 6 - Okay. 48 out of 151 reviews" "
Rating 4 - Poor. 19 out of 151 reviews" "
Rating 2 - Terrible. 7 out of 151 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good staff were nice limited food service near hotel also they don’t offer some of the things it says it does
Stayed 4 nights in Feb 2024

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Still under renovation. Staff were nice but careless about towel changes etc.
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old with musty smell
Hotel was renovating, only 17 rooms are open. Available rooms are old with musty smell. Staff are nice, friendly. Too expensive for this type of accommodation.
Stayed 6 nights in Nov 2022

8/10 Good

Jargalmaa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Hotel stay
a bit old different than picture on website
Stayed 1 night in Nov 2019

8/10 Good

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
Stayed 3 nights in Sep 2019

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Exploration of the City of Cebu is an eye open
The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Stayed 3 nights in Jul 2019

10/10 Excellent

Charist Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
Stayed 11 nights in Mar 2019

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay , beautiful staff , place is not far in center as well
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
Stayed 1 night in Jan 2019

2/10 Terrible

DAVID, uk

Disliked: Cleanliness, staff & service, room comfort
RATS !!...with your buffet breakfast!!
Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
Stayed 2 nights in Dec 2018

10/10 Excellent

Mathias

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff they are very nice except the hotel room. the bath tub is terrible but the room are ok. food are cold so disappointing. and no never wanna stay to this hotel room again.
Stayed 8 nights in Sep 2018

10/10 Excellent

Omar, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was as expected. Staff was courteous, room was very clean, and the
Stayed 3 nights in Sep 2018

8/10 Good

Tracy, Indianapolis

Liked: Cleanliness, staff & service, room comfort
I was happy with the hotel overall but displeased that they don't serve American food I been to Cebu and other countries quite a lot of times its the first time I ever stayed at hotel that does not serve American food. other than that the hotel was excellent.
Stayed 3 nights in Sep 2018

4/10 Poor

Tourist, California

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff service is the only thing that we like. The hotel is hot if you’re not inside you’re room. They issued only one key and it’s also use to power up everything in your room , if you leave your room you need to bring your key. When you return It’s crazy hot inside your room. The water supply for shower is low that makes impossible to take quick shower. The breakfast buffet in my opinion is terrible. The hotel amenities absolutely nothing/terrible. Looks like food being warmed up over and over ever day. If you’re just needing a place to stayand sleep for you’re vacation this will do. But if you like comfortable stay and pleasing invironment there are plenty of other nice hotels here in Cebu that my husband and I found out during our tour here. The room rates is just the same but way nicer than Orchard. One more thing, this hotel i think is highly occupied by foriegn students. I will not recommend this hotel to any of my family or friends. If you book you’re own package trip choose you’re hotel carefully. I guess I didn’t and it’s not cheap either.
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Hotel
We love to stay their very accessible. One comment only just put some bidet on your c.r the rest is five stars..
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveler
1 night stay worked out perfectly...I would stay at the Orchard again....

6/10 Okay

James

Liked: Staff & service, room comfort
Adequate for a cheap 1 night stay
Adequate for 1 night and the location was convenient, however traffic on the main road is very bad so not as convenient as expected. The staff were friendly and the room was large but had dated decor. The view from the window was largely blocked off. Very limited breakfast, only a few Filipino options to pick from (as well as rice of course) although to be fair what was available was quite nice.
Stayed 1 night in Sep 2017

8/10 Good

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi was not as stable as during my previous stays
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Awesome staff!!
Staff is very professional and friendly. The Room was clean but the window looks out to a wall and pipes. Decent value for your money.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water came out so cold shower. Aircon was Old and smelly and breakfast was poor. Hotel staff was nice.
Stayed 2 nights in Jul 2017

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suprisingly Pleasant Stay
We stayed in the hotel because it was near the location where our Summer Party will be. The hotel was able to accommodate our early check-in request. Rooms were spacious and had good lighting. Bedding's were also very comfortable and had a lot of pillows. A very good hotel to stay at in Mandaue City.
Stayed 1 night in Jun 2017