We were very disappointed - the heater didn't work, there was something seriously wrong with the TV - only 1 channel worked, the rest of them were frozen (and were still frozen in exactly the same places the next morning - we have photos), AND it wouldn't accept casting from our devices. Also, there was a lot of black mould in the fridge, the toilet wasn't clean, and the shelf in the bathroom vanity was unusable due to dirt/rust (we also photos of these). Finally, no one answered the cell phone number that was provided, nor the landline, nor any of our texts. We stayed here earlier this year, and enjoyed our stay, which is why we returned, but unless we receive an apology and (at least) a partial refund, and an assurance that this won't happen again, we won't be returning. Sincerely, Evan and Virginia Sweney