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"This is the second time that I have stayed at this property! I would give them a 5 star rating, however, I reserve my highest rating for very exceptional properties! The staff here are very friendly and responsive. The food is well prepared and the variety is great! The rooms are very clean and well maintained. I did have a small issue which was promptly addressed. The hotel should provide the very basics in the room, such as plates and spoons. Guests should t have to ask the front desk to provide dimly amenities like plates and spoons/forks. Overall, a great experience! "

"Excellent service "

"Good location , excellent service . "

"Excellent staff and food was also very good. Highly recommend the Thai green curry it was the best I’ve ever eaten! And I’ve eaten a lot. The pool service was very good but a little maintenance required. "

"Nice property, small rooms but a great location!"

"I recently had the pleasure of staying at The Ritz-Carlton, and I must say, it was an unforgettable experience from start to finish. From the moment I walked through the doors, the warm welcome from the staff set the tone for an incredible stay. The attention to detail was evident everywhere – from the impeccably maintained facilities to the thoughtfully designed rooms that combined luxury with comfort. Every corner of the hotel exuded elegance and sophistication. The service was truly world-class. The staff went above and beyond to ensure every need was met promptly and with genuine care. Whether it was the concierge providing tailored recommendations, housekeeping attending to our room with precision, or the dining staff offering exceptional service, each interaction left a lasting impression. The dining experience was another highlight. The on-site restaurant served exquisite meals, and the breakfast buffet was a delightful start to each day, with a wide variety of fresh and delicious options. The amenities were equally impressive, especially the spa and fitness center, which were serene and well-equipped. The pool area provided a relaxing retreat, with attentive staff ensuring a comfortable experience. Overall, The Ritz-Carlton exceeded all expectations. It’s clear that guest satisfaction is their top priority, and they truly delivered. I cannot recommend this property enough for anyone seeking a luxurious and memorable getaway. I look forward to returning soon! "

"Good stay compared to price."

"Excellent stay, hostess Nousin accommodated our dietary needs. Would comeback again. Would recommend to my friends and family. "

"ITC Windsor is an excellent hotel, very well run with attentive and courteous staff. The rooms are clean and well maintained. I will definitely stay there again."