This review was submitted before 2018 and has not been verified.
2/10 Terrible
rachael b.
31 March 2015
Would not recommend this Apartment
We chose this apartment after reading the reviews and because it was near to Malcesine castle where our daughter was getting married. Getting the car in and out was far from easy due to the VERY steep slope!!! My brother in law had to sleep on the bed in the lounge which was appauling. The mattress was wafer thin and in two parts. The oven could have done with a good clean. fortunately we only had to use the once as we ate out every day. You could not use more than two electical appliances at the same time otherwise the electics would cut out.!!! The neighbours above us were very noisy I think they decided to move furniture every night just as we were goin to bed.
On our return we naturally thought we would be getting all of our deposit back but no the owner had decided to keep some of it as there was a tear in one of the sun loungers. I did try telling her that the tear was already there and maybe it was caused by the sun loungers being stacked one on top of the other. The owner told me they are never stacked and after a few exchanges of emails was told to get over it as was our fault and we would not be getting all our deposit back. We have been renting apartments all over the world for the past 20 years and have never had any deposit kept or been spoken to like that.
Apart from all this Malcesine is a beautiful place and our daughter had a lovely wedding at the castle. We shall be returning but finding somewhere else to stay!!!