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The Shore Hotel & Residences

3.0 star property
Indulge your senses with activities and amenities galore. From rooftop views to poolside lounging and shopping sprees – find your perfect blend.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Shore Hotel & Residences

Interior entrance
Exterior
View from property
Studio Suite, 2 Twin Beds | View from room
Interior

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking included
The price is AED 178
AED 224 total
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 3-Bedroom Apartment

3-Bedroom Apartment | Living area | 32-inch TV with cable channels

3-Bedroom Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 107 sq m
  • Sleeps 9
  • 1 King Bed and 4 Twin Beds

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Studio Suite, 2 Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite

Premier Suite | Desk, laptop workspace, blackout drapes, soundproofing

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 61 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Comfort River View Studio ( 311 )

Desk, laptop workspace, blackout drapes, soundproofing

Comfort River View Studio ( 311 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View ( 302 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With View ( 302 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

View all photos for Studio Room With River View ( 802 )

Desk, laptop workspace, blackout drapes, soundproofing

Studio Room With River View ( 802 )

  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Futon

View all photos for Family Room With View （ 003 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With View （ 003 )

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Suite With View （ 303 ）

Desk, laptop workspace, blackout drapes, soundproofing

Suite With View （ 303 ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With River View ( Tower )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With River View ( Tower )

  • Sleeps 5
  • 1 Queen Bed, 1 Twin Futon and 2 Twin Beds

View all photos for Family Room With River View （ 3A ）

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With River View （ 3A ）

  • Sleeps 5
  • 1 Twin Futon, 2 Twin Beds and 1 Queen Bed

View all photos for Family Room With Balcony ( 209 )

Desk, laptop workspace, blackout drapes, soundproofing

Family Room With Balcony ( 209 )

  • Sleeps 5
  • 2 Twin Beds, 1 Queen Bed and 1 Twin Futon

View all photos for Sea View Suite ( 703 )

Desk, laptop workspace, blackout drapes, soundproofing

Sea View Suite ( 703 )

  • Sleeps 5
  • 1 Twin Futon, 1 Queen Bed and 2 Twin Beds

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Exterior

Holiday Inn Melaka, an IHG Hotel

Pool
Hot Tub
Spa
Kids pool
8.4 out of 10, Very Good, 1,003 reviews
The price is AED 255
AED 313 total
includes taxes & fees
1 Mar - 2 Mar
Holiday Inn Melaka, an IHG Hotel

Frequently asked questions

Does The Shore Hotel & Residences have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7 AM–7:00 PM.

Is The Shore Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Shore Hotel & Residences?

Self parking is free at this property.

What time is check-in at The Shore Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Shore Hotel & Residences?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Shore Hotel & Residences located?

Located in the heart of Malacca City, this hotel is within a 15-minute walk of The Shore Shopping Gallery and Jonker Street Night Market. Red Square and Malacca Sultanate Palace Museum are also within 1 mi (2 km).

The Shore Hotel & Residences Reviews

Reviews

6.8
Rating 10 - Excellent. 65 out of 416 reviews" "
Rating 8 - Good. 144 out of 416 reviews" "
Rating 6 - Okay. 110 out of 416 reviews" "
Rating 4 - Poor. 48 out of 416 reviews" "
Rating 2 - Terrible. 49 out of 416 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

JOHN

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
A tired and weary building, in need of renovation, filthy in parts, air con noisy and rattles. The hotel joins with a similar attached hotel, and shares a dining room, so breakfast was busy, and average. Parts of the room were very aged, around floor/wall junction there was a lot of perished jointing materials. The lifts were slow and overworked, the balcony did not have any furniture.
Stayed 4 nights in Jan 2025

8/10 Good

Maria

Liked: Cleanliness
No wifi service. It’s a families vacation hotel, crowded. Breakfast hv to wait because place small to accommodate big group. Lifts service very bad, 5 & more minute waiting. Breakfast menu the same
Stayed 2 nights in Dec 2024

4/10 Poor

Linda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived late as we had a long drive. One member of staff on reception so was waiting a long time to check in. 1st room allocated had not been cleaned properly, safe did not work and was turned round completely ?? Patio doors did not lock and the air conditioning units for the hotel were right outside our door so it was extremely noisy. I asked to change rooms but the lady at the reception said that she had to send maintenance up to check what I had told her was true !!!!! I couldn’t believe it - this was about 8pm and we were tired and just wanted a functioning room so we could freshen up. The staff on reception were miserable and unhelpful throughout. We eventually moved up to a higher floor but again the safe did not work !! This room could have done with a good clean too. There were stains in the bedsheets. Won’t stay here again. Needs condemning. It seems to me that the residents in the hotel are second class to the people that live in the apartments.
Stayed 2 nights in Nov 2024

6/10 Okay

Sara

Disliked: Property conditions & facilities
Wedding Anniversary Getaway
Very run down establishment. Only 1 lot of shampoo and body wash provided for a couple over two nights. The air conditioner is noisy and only operates at 18’. There is no towel attendant for The Shore Hotel patrons ( share middle pool with Swisse Gardens who pay less for rooms and get towels) and vending machine was broken, so couldn’t get water or snacks. There was always issues with the elevators. Not much in the shopping complex. Loved the Roof Top Pasma Bar. Staff there were absolutely amazing.
Stayed 2 nights in Oct 2024

4/10 Poor

THUAN CHONG, TAIPING

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waiting time for lift. A lot of time wasted just to wait lift. Wait time up to 30mins.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kavithaa

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are dusty and dirty…. Especially the bathroom is smelly. Long wait for the lifts. Very poor quality.
Stayed 3 nights in May 2024

10/10 Excellent

Muhammad Izham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my first time trip to Hatyai. Definitely will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Poh Syiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Ming Long

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence didn't have WIFI but the place was good, clean and spacious overall. The toilets were clean too, although not perfect, is well maintained. Water pressure from the shower is so-so but can do the job. The only drawback is that the cupboards seems a little dusty, so we didn't put anything in. The aircon to the gym was also not working and equipment doesn't seem to be very well maintained. However, it should be ok for the price.
Stayed 4 nights in Feb 2024

4/10 Poor

Edward

Stayed 10 nights in Dec 2023

6/10 Okay

Khai Shin

Traveled with partner
Disliked: Amenities, property conditions & facilities
Lift not working. have to wait more than 30mins to go up and down.
Stayed 1 night in Nov 2023

10/10 Excellent

Amy Teo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please upgrade the lift.
Stayed 1 night in Oct 2023

6/10 Okay

Jenny

Traveled with group
Disliked: Property conditions & facilities
Disappointed
One of the room toilet was choked, water supplied is lousy and TV remotecontrol was not given. The corridor was dirty.
Stayed 1 night in Sep 2023

6/10 Okay

Norfaraein Binti

Traveled with family and small children
Disliked: Property conditions & facilities
I’ve booked apartment and studio suite. Both units are quite spacious but the conditions are not really good..wall paper in the apartment being tore, no unifi, airconds are not well functioning. As for the studio, the bed sheet got some stains and some parts are tore and housekeeping should be improved.
Stayed 1 night in Jul 2023

4/10 Poor

Mohamad Shafiq Ali

Stayed 3 nights in Jun 2023

4/10 Poor

Srinivas

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Place, Not Customer Centric Trained Staff
I booked 2 Rooms, me and my friend. I happened to reach early and wanted to check-in both rooms and get the keys as my friend will arrive past midnight. The Staff refused to allow me to check-in on behalf of my friend, unless he sees the ID of the person; even though i booked the room under same booking. After exchange of unhappy and unpleasant conversations, finally we got the room and it late night and miserable experience of checking-in. I parked the car next to the hotel and to find that in the morning that it was premium paid parking and hotel did not update anything about parking while checking in. The room internet wasn't working. After few years of numerous visits and even booking this place for friends and groups, this experience leaves me no choice and i have no plans to book this hotel again. Overall, it makes my last visit to this place... Nice Place, Nice View, Not Customer Centric Trained Staff.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Poor condition. I have waited almost 20 mins for the lift during check-out hour
Stayed 1 night in Oct 2022

2/10 Terrible

Zaim Luqman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WORST HOTEL NOT ONLY IN MALACCA, BUT IN MALAYSIA - The whole unit is dirty! There are lots of dirty marks on the sofa. euuww.. The wall and toilet wall are dirty. It’s like they can’t afford a cleaner - No Wifi! Come on man.. It’s 2022 already! - Extra towell need to pay rm10. Whatttt???? First time in my life!! - Oven and washing machine are not allowed to be used. Then what’s the purpose of putting those amenities??? - The parking is confusing - RM1.5k for two nights with this bad condition, not worth ghe price at all Long story short, NOT RECOMMENDED AT ALL
Stayed 2 nights in Oct 2022

4/10 Poor

Low

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Room dirty, bedsheets dirty, no wifi, lift need to wait long time.
Stayed 2 nights in Sep 2022

6/10 Okay

Stanley

Stayed 1 night in Aug 2022

4/10 Poor

Boon Siong

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
car park no convenience signage to hotel confusing lifts no sufficient, 4 lifts for 42 stories hotel room maintenance is bad on floor, toilet, furniture the worst is the air conditioner noise, I have to turn off the AC in order to sleep.
Stayed 1 night in Jul 2022

8/10 Good

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Victor

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay.
Horrible room. The toilet was dirty with soiled toilet paper on the toilet floor when we checked in. The phone on the table wasn’t working. The heater wasn’t working. The aircon wasn’t cold. The basin was clogged. There are no good channels on the TV. One man receptionist. Told them about the basin clog , but they didn’t bother to repair it or change my room. Extra towel is chargeable . No daily housekeeping . First and last time to stay there. One word - horrible.
Stayed 2 nights in Jun 2022

10/10 Excellent

Chee Kuun

Stayed 1 night in May 2022

4/10 Poor

Muhammad Fadzil

Traveled with family
Disliked: Staff & service
Will not repeat this hotel until they improve all.
Check-in process not so convenience. No Bell Boy can help for your luggage. Not Baby Crib available even in filter Hotel.com said got. Water heater not function, technician come then okay. But afterward our unit was blackout at 3 AM, but no technician available, they said we need to change to another unit. No wonder this hotel only got 3 star. Only got 4 lift available. Their level 2 the Shore Ocenarium and the Shore Sky at level 42 floor is awesome. Worth to come to these 2 place if stay here but closed every wednesday. Plan properly.
Stayed 2 nights in Nov 2021