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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Exterior
Exterior
Pillowtop beds, minibar, in-room safe, desk
Executive Suite, 1 Bedroom | Pillowtop beds, minibar, in-room safe, desk
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Air conditioning
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • 24/7 front desk
  • Laundry
The price is AED 587
AED 709 total
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Traditional Room, 2 Twin Beds

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Pillowtop bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Executive Level

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Twin Beds

Traditional Room, 3 Twin Beds | Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 3 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Private bathroom
Designer toiletries
  • 27 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 59 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Pillowtop beds, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower | Pillowtop beds, minibar, in-room safe, desk

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 115 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 81 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Pillowtop beds, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LED TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 175 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Tower

Pillowtop beds, minibar, in-room safe, desk

Suite, 2 Twin Beds, Tower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Refrigerator
  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Pillowtop beds, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Twin Beds, Smoking

Pillowtop beds, minibar, in-room safe, desk

Traditional Room, 2 Twin Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Hair dryer
Designer toiletries
  • Sleeps 2
  • 2 Twin Beds

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Exterior

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Air conditioning
Breakfast available
9.0 out of 10, Wonderful, (681)
The price is AED 582
AED 702 total
includes taxes & fees
7 Dec - 8 Dec
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About the neighborhood

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.6 km
  • King Fahad Gate - 10 min walk - 0.9 km
  • Well of Zamzam - 11 min walk - 1.0 km
  • Kaaba - 12 min walk - 1.0 km
  • Abraj Al-Bait Towers - 12 min walk - 1.1 km

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 67 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

Luxury hotel near Great Mosque of Makkah
Kaaba and Abraj Al-Bait Towers are located near Sheraton Makkah Jabal Al Kaaba Hotel, which provides a coffee shop/cafe, a garden, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. In addition to a business center and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), multilingual staff, and a front-desk safe
  • Wedding services, luggage storage, and an elevator
  • Smoke-free premises, a banquet hall, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 412 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Designer toiletries and hair dryers
  • 40-inch LED TVs with premium channels
  • Recycling, refrigerators, and electric kettles

Languages

Arabic, English, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 95 for adults and SAR 47.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • Chocolate Lounge
  • Asia Restaurant
  • Al Firdous Restaurant

Family friendly

  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Conference space (161 square feet)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

Is Sheraton Makkah Jabal Al Kaaba Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Makkah Jabal Al Kaaba Hotel?

This hotel doesn't offer parking.

What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; Check-in end time: 5 PM.

What time is check-out at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-out is at noon.

Where is Sheraton Makkah Jabal Al Kaaba Hotel located?

Located in the heart of Makkah, this luxury hotel is within a 15-minute walk of Great Mosque of Makkah, Kaaba, and Abraj Al-Bait Towers. 60th Street and Alkhalil Courtyard are also within 10 minutes.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 203 out of 359 reviews" "
Rating 8 - Good. 87 out of 359 reviews" "
Rating 6 - Okay. 34 out of 359 reviews" "
Rating 4 - Poor. 12 out of 359 reviews" "
Rating 2 - Terrible. 23 out of 359 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff I have ever seen specially the ladies at reception and the young man called seff Islam who cleans rooms
Stayed 4 nights in Nov 2024

10/10 Excellent

Mazhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding area has construction noise from 7am 7pm.
Stayed 1 night in Nov 2024

10/10 Excellent

Mazhar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise from 7am to 7pm for surrounding area
Stayed 2 nights in Nov 2024

10/10 Excellent

Nurul

Traveled with family
Liked: Staff & service
Customer service
Stayed 10 nights in Oct 2024

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the price
Stayed 2 nights in Nov 2024

2/10 Terrible

Tasmina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Mohammed

Good service
Stayed 1 night in Oct 2024

10/10 Excellent

Bandegne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

abbas

Liked: Staff & service, amenities, property conditions & facilities
Staffs were great and Helpful.
Stayed 1 night in Sep 2024

8/10 Good

Zahed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and good options for breakfast. Would definitely stay here again
Stayed 6 nights in Aug 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Maksud

Traveled with family
Mr maksud Bhikhi
They beige close and long wokking to Mosq very high if beige working good
Stayed 3 nights in Aug 2024

10/10 Excellent

jubayer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was amazing, specially the guy ali hussain and some others was fantastic at serving. I would rate them 10/10.
Stayed 7 nights in Aug 2024

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Bridge to haram is non functional due to construction
Stayed 2 nights in Aug 2024

2/10 Terrible

Zohaib

Disliked: Cleanliness, staff & service, property conditions & facilities
Not refundable
Stayed 2 nights in Aug 2024

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property area in pleasant and staff is very kind. However there is currently construction on the mezzanine level that connects from the bridge to the Harrem...it's unaccessible currently due to construction. There is a 5 minute walk to the Harrem..I still recommend. My stay was enjoyable and the breakfast was super nice!
Stayed 2 nights in Aug 2024

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2024

10/10 Excellent

ibrahim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, helpful, and friendly Clean Room, Comfortable and well-equipped 5 -7 mins to walk for Haram highly recommend this place.
Stayed 4 nights in Jul 2024

4/10 Poor

Hazem

Stayed 4 nights in Jul 2024

8/10 Good

Basem

Stayed 5 nights in Jun 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Liked it
Stayed 1 night in May 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Housekeeper, Shafiqul
Hotel is great and walking distance from the Haram, however as a steep slope walking back to the hotel is very hard specially when you are tired. Very difficult to find the hotel with all the construction work happening around, we were lost for 45 minutes. The housekeeping staff specially MD Shafiqul Islam was extremely helpful went above and beyond to find me a bucket to soak my feet as I was tired and in pain. Very friendly and always checked on us if we needed anything. Very efficient and always polite and courteous. The hotel is great to have someone like Shafiqul to work for them. Thank you Shafiqul for making our stay great, we will be back soon.
Stayed 4 nights in Sep 2023

8/10 Good

Samy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's the second time I'm booking this property. Overall, the experience was super pleasant. 2 regrets comparing my first journey: - the bridge to haram was closed, accessibility was reduced - super noisy because of public works
Stayed 4 nights in Feb 2024