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EMAAR GRAND

Hotel with a 24-hour front desk, near Great Mosque of Makkah

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Photo gallery for EMAAR GRAND

Restaurant
Exterior
Exterior
Standard Quadruple Room | Soundproofing, iron/ironing board, free WiFi
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | Soundproofing, iron/ironing board, free WiFi

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Iron/ironing board
Daily housekeeping
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, iron/ironing board, free WiFi

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Iron/ironing board
Daily housekeeping
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Soundproofing, iron/ironing board, free WiFi

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Private bathroom
Satellite channels
Iron/ironing board
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Ibrahim Al khalil Street, Makkah, 24231

What's nearby

  • Abraj Al-Bait Towers - 11 min walk - 1.0 km
  • Great Mosque of Makkah - 13 min walk - 1.1 km
  • King Fahad Gate - 13 min walk - 1.2 km
  • Well of Zamzam - 17 min walk - 1.4 km
  • Kaaba - 17 min walk - 1.4 km

Getting around

  • Makkah Station - 13 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪Swiss Express - ‬10 min walk
  • ‪Almsharf Lounge - ‬10 min walk
  • ‪Broast Al Furuj - ‬7 min walk
  • ‪Fridays - ‬2 min walk
  • ‪Five Guys - ‬11 min walk

About this property

EMAAR GRAND

Hotel near Great Mosque of Makkah
Close to Abraj Al-Bait Towers and Kaaba, EMAAR GRAND provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Concierge services and a 24-hour front desk
Room features
All 885 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and sound-insulated walls.
More amenities include:
  • Slippers and sound-insulated walls
  • Satellite channels, daily housekeeping, and phones

Languages

Arabic, English, Hindi, Indo-Pakistani (Sign language)

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SAR 100 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 25 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers

Entertainment

  • Satellite channels

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 45 for adults and SAR 25 for children
  • Self parking fee: SAR 100 per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002106

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage

Property is also known as

EMAAR GRAND Hotel
EMAAR GRAND Makkah
EMAAR GRAND Hotel Makkah

Frequently asked questions

Is EMAAR GRAND pet-friendly?

No, pets are not allowed at this property.

How much is parking at EMAAR GRAND?

Self parking is available for SAR 100 per day.

What time is check-in at EMAAR GRAND?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at EMAAR GRAND?

Check-out is at noon. Late check-out is available for a fee.

Where is EMAAR GRAND located?

Located in Al Hajlah, this hotel is within a 15-minute walk of Abraj Al-Bait Towers and Great Mosque of Makkah. Kaaba and Well of Zamzam are also within 1 mi (2 km).

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EMAAR GRAND Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 28 out of 67 reviews
Rating 8 - Good. 13 out of 67 reviews
Rating 6 - Okay. 5 out of 67 reviews
Rating 4 - Poor. 6 out of 67 reviews
Rating 2 - Terrible. 15 out of 67 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities
Good and clean hotel
Stayed 15 nights in Jan 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alhumdulliah ir was great but need to have micro wave in the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and service
Stayed 9 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel not too far from the Masjid Al Haram
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable for young people to the Haram and it’s busy aria
Stayed 1 night in Dec 2024

10/10 Excellent

Khalid

Liked: Staff & service, property conditions & facilities
Tha hotel cleaning is great so is the staff. You feel welcome by the staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Around a 15/20mins walk from Al Haram.
Stayed 4 nights in Jan 2025

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent reception team

Excellent team in reception specially rahaf Excellent location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zafeer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are always brilliant. They constantly cleaning the cafe in lobby is brilliant lovely karak chai! Easy walk plenty lifts easy accessible. Rooms are spacious clean
Stayed 1 night in Oct 2024

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel all around. Close to Haram, very polite and helpful staff. Excellent restaurant highly recommend
Stayed 4 nights in Dec 2023

8/10 Good

y

Room service is not good Most of the time there is no one at the front desk
Stayed 3 nights in Feb 2025

6/10 Okay

Amer

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a 5 star by any means, it is barely a 4 star. Old amenities, very crowded area and quality of people at the area is not a 5 star level with all due respect. Also, it is definitely more than 740 meters away. Room was old, mattress was uncomfortable
Stayed 2 nights in Mar 2025

8/10 Good

Abul

Liked: Amenities, property conditions & facilities
Shows pictures on Expedia Emaar grand it’s not correct they gave room on next store which is make me bit unhappy and no room service at the property it’s unusual but overall everything is ok and considering
Stayed 4 nights in Jan 2025

6/10 Okay

Mirza

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No room service Not enough towels in bathroom. All room service numbers are busy. One of our room water leaking from roof. No toiletries in bathrooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sumon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and ticks all the boxes
Stayed 5 nights in Mar 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

2/10 Terrible

Mohammad Nabeel Asim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a terrible experience with Emaar Grand. Reception staff is outright rude and unhelpful. Was given a dirty and stuffy room at first. Got it changed to another one with only 2 towels (between 4 people), empty bottle of hand soap, no iron in the room (took us 4 hours just to get one), dirty fridge. The reception never answers when you call. Pathetic way to treat guests especially those who travel far distances and are there to perform religious duties.
Stayed 1 night in Apr 2025

2/10 Terrible

mohammed Shahin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception not helpful at all, don’t even acknowledge you at all. Very rude. Not worth the money we spent.
Stayed 4 nights in Feb 2025

8/10 Good

Shabir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multilingual staff at the reception would be much appreciated.
Stayed 1 night in Dec 2023

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff too horible not professional Spend 7 nights and rooms too noisy my children could not get proper sleep even many times complain but staff looks not want to do any help for their guest what eva issue u have.
Stayed 4 nights in Sep 2024

2/10 Terrible

Arslan

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff didn't made us wait unnecessarily for 4 hours during the check-in only to say that the booking doesn't exist. After 2 more hours, they found the booking but the room was not ready yet. The staff will deal with you as if they are doing you a big favour. There were no toiletries in the room for the entire during of my stay, no towels. And reception never picked up the call nor did they speak English. Avoid at all cost!
Stayed 3 nights in Dec 2024

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 night stay. Approx 1km 10 minute walk if youre young and able to walk. Just remember to leave 40 minutes before prayers and you will have the shotest walk to prauer area inside. Leave late and your walk becomes 2km and you may not get inside. Clean hotel. Dont expect much and you will be pleasantly surprised. You get what you pay for. Dont expect marriott standard on a budget. Ive stayed here before and will do again.
Stayed 6 nights in Aug 2024

8/10 Good

Abdullah

Disliked: Cleanliness
Too far from Haram, did not actually give us toilet paper after we requested some. That’s the only bad points. Overall good.
Stayed 2 nights in Nov 2023

2/10 Terrible

free

Disliked: Cleanliness, amenities, property conditions & facilities
To start off was given a key to a room that already had a family in there. That was really embarrassing for both parties. there was no hot water in the shower the shower glass door inside handle was broken couldn’t close it. No shower gel limited amount of soap given. The rod handle inside the shower was wonky. Overall not a good experience
Stayed 1 night in Apr 2024

10/10 Excellent

Shirzai

Stayed 7 nights in Apr 2025