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Serenity Alma Heights

5.0 star property
Stylish beach retreat with 3 outdoor pools

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Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Game drive
Game room
Sauna, steam room, Turkish bath, body treatments, body scrubs, facials

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Breakfast included
  • Spa
  • Room service
The current price is AED 311
AED 412 total
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Club Room, Pool View

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, Pool View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected) | Premium bedding, minibar, in-room safe, blackout drapes

Family Room, Pool View (Interconnected)

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 57 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room - Side Pool View

Premium bedding, minibar, in-room safe, blackout drapes

Premium Room - Side Pool View

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
Hair dryer
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Superior Room, Garden View

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valentine's Special Offer

Premium bedding, minibar, in-room safe, blackout drapes

Valentine's Special Offer

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Sleeps 2
  • 1 King Bed

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  • Breakfast included
  • All inclusive
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9.2 out of 10, Wonderful, (500)
The price is AED 298
AED 384 total
includes taxes & fees
23 Mar - 24 Mar
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About the neighborhood

Map
36 KM, Hurghada Safaga road, Makadi Bay

What's nearby

  • Big Dayz Water Sport Center - 7 min drive
  • Makadi Water World - 10 min drive
  • Senzo Mall - 17 min drive
  • Desert Rose Aqua Park - 20 min drive
  • Old Town Sahl Hasheesh - 27 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 33 min drive

Restaurants

  • ‪بريستول - ‬3 min walk
  • ‪سالوت بار - ‬3 min walk
  • ‪سيرينتى ديسكوتيك - ‬9 min walk
  • ‪لا روتوندو بار - ‬20 min walk
  • ‪بيتش بار - منتجع كلوب ازور - ‬5 min drive

About this property

Serenity Alma Heights

Luxury family-friendly resort near Red Sea
A free breakfast buffet, free water park access, and a poolside bar are just a few of the amenities provided at Serenity Alma Heights. This resort is a great place to bask in the sun with a nearby private beach, sun loungers, and a free beach shuttle. Treat yourself to a facial, a manicure/pedicure, or a body treatment at Fayroz Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, an outdoor tennis court, and multilingual staff
  • A banquet hall, ATM/banking services, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All 515 rooms have comforts such as premium bedding and air conditioning, as well as perks like safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with satellite channels
  • Balconies or patios, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Serenity Alma Heights are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, German, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Le Monde
  • Al Dente
  • Andalucia
  • Sayonara
  • Food Court

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference center (5918 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
No pets and no service animals are allowed at this property

Property is also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive

Frequently asked questions

Does Serenity Alma Heights have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Serenity Alma Heights?

As of 22 February 2025, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on 25 March 2025 start from $112.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Serenity Alma Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking at Serenity Alma Heights?

Self parking is free at this property.

What time is check-in at Serenity Alma Heights?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Serenity Alma Heights?

Check-out is at noon.

Does Serenity Alma Heights provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Are there all-inclusive benefits at Serenity Alma Heights?

Some rate plans available at this resort are all-inclusive.

Where is Serenity Alma Heights located?

This family-friendly Makadi Bay resort is located near the bay, 0.8 mi (1.2 km) from Red Sea, and within 6 mi (10 km) of Big Dayz Water Sport Center and Makadi Water World. Old Town Sahl Hasheesh is 11.9 mi (19.1 km) away.

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Serenity Alma Heights Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 158 reviews
Rating 8 - Good. 39 out of 158 reviews
Rating 6 - Okay. 11 out of 158 reviews
Rating 4 - Poor. 3 out of 158 reviews
Rating 2 - Terrible. 4 out of 158 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, drinks and amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bechoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park was spectacular!!! and the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

Qiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go there again.
Stayed 9 nights in Apr 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Stayed 3 nights in Jun 2024

10/10 Excellent

hossam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Stayed 5 nights in May 2024

10/10 Excellent

hayley anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
Stayed 6 nights in Jul 2024

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, property conditions & facilities
It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Stayed 4 nights in Jun 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Amazing staff nice place
Stayed 1 night in Apr 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for kids
Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent
Stayed 3 nights in Apr 2023

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished
Stayed 3 nights in Jul 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families.
Stayed 1 night in Jun 2023

10/10 Excellent

SUAAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
Stayed 3 nights in Jul 2023

8/10 Good

Mahmoud

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
So much to do, great for a family week in the sun!
Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
Stayed 7 nights in Dec 2023

6/10 Okay

Omayma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad beach - old furniture- bad room service Pool floor is disaster for foot Animation team is very great and so much variety for food very great that it
Stayed 3 nights in Jun 2023

2/10 Terrible

boula

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor food quality, dirty swimming pool
Stayed 1 night in Jun 2023

2/10 Terrible

boula

Disliked: Cleanliness, staff & service
Food quality was very poor. Dirty swimming pool due to vomiting kids .
Stayed 3 nights in Jun 2023

6/10 Okay

Graciella

Liked: Staff & service
I like that the kids could swim and that this time their was some entertainment. What i didn't like breakfast is the same. Dinner is ok. I cameback after 6 weeks and almost all the staff was replaced. Its not all inc you need to pay for the children to play in the play hall and the amusement outside. And you will get harassed at the pool by buyers while you try to relax.
Stayed 6 nights in Apr 2023

10/10 Excellent

Abbygail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Stayed 9 nights in Dec 2023

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Janitte

Liked: Cleanliness, staff & service, property conditions & facilities
Städning och övriga personal var bäst. Maten var okej. Men det var jobbigt för oss att vi gick bara en nyckel till rummet. Min dotter med familj var 4 pers fick bara en nyckel.
Stayed 7 nights in Oct 2024

8/10 Good

Kay Mike Mark

Liked: Staff & service, amenities, property conditions & facilities
Die Außenanlage mit Pool und Rutschen ist in einem guten Zustand und hat den Kindern gut gefallen. Das Hotelzimmer ist in die Jahre gekommen und die Ausbesserungsarbeiten, die vor allem an Wand und Boden erfolgt sind hätte jeder ungelernte genau so hinbekommen. Sieht einfach schlampig aus. Die Musik am Poolbereich ist immer voll aufgedreht und wir haben uns deshalb immer einen Platz gesucht, der möglichst weit von der Box entfernt ist. Das Essen kann für ägyptische Verhältnisse als über dem Durchschnitt bezeichnet werden, hat aber noch Luft nach oben. Am Strand ist der Wasserstand so tief, dass Schwimmen nur vom Schnorchelsteg möglich ist. Dort kann aber auch gut geschnorchelt werden. Das Personal im Restaurant ist in Summe zwar bemüht kann aber auch nur als ägyptischer Durchschnitt bezeichnet werden. Die Vorgesetzten sind lieber selbst in Gespräche mit ihren Kollegen vertieft, als hier Standards zu setzen und für einen vorbildlichen Ablauf zu sorgen. Die Pizza im Restaurant am Pool ist als besonders schlecht hervorzuheben und es ist mir unerklärlich wie man als Hotel so etwas dulden kann. Hier sollten die zuständigen Manager mal selbst testen, was serviert wird.
Stayed 9 nights in Oct 2024

10/10 Excellent

Chafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2024

10/10 Excellent

senih

Liked: Staff & service
Stayed 5 nights in Oct 2024