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"Mostly everything was great. Room cleaning needs to improve. Breakfast quality is substandard, specially the pastry items. Staff service and courtesy was top notch. Special mention to Prerna from the restaurant, amongst others, who hosted us brilliantly every time."

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."

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"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Excellent service"

"Excellent stay, massive rooms and great location within the tea gardens. "

"Nice breakfast and view from property "

"Nice and well maintained property. Wonderful staff!"

"It am glade I picked it after lots of travel and some not so good places. Well worth the price and food is excellent "