The Westin Madrid Cuzco

4.0 star property
Hotel with a fitness center, steps from Paseo de la Castellana

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Photo gallery for The Westin Madrid Cuzco

Bar (on property)
Premium bedding, memory foam beds, minibar, in-room safe
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping
The current price is AED 795
AED 874 total
includes taxes & fees
30 Mar - 31 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Memory foam bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Paseo de la Castellana, 133, Madrid, Madrid, 28046

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Bernabéu Stadium - 8 min walk - 0.7 km
  • Plaza de Castilla - 9 min walk - 0.8 km
  • Gran Via - 7 min drive - 5.5 km
  • Puerta del Sol - 10 min drive - 7.2 km

Getting around

  • Cuzco Station - 2 min walk
  • Nuevos Ministerios Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪La Garriga - ‬3 min walk
  • ‪Teitu - ‬4 min walk
  • ‪Doña Tecla - ‬3 min walk
  • ‪La Plaza - ‬1 min walk
  • ‪La Tahona - ‬4 min walk

About this property

The Westin Madrid Cuzco

Upscale hotel revitalized in 2024 and located near Bernabéu Stadium
Plaza de Castilla and Paseo de la Castellana are located near The Westin Madrid Cuzco, which provides a library, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a gym and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a ballroom
  • Tour/ticket assistance, a 24-hour front desk, and meeting rooms
  • A front-desk safe, a banquet hall, and a TV in the lobby
Room features
All 287 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Recycling, free infant beds, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 1 to September 1:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per day (maximum EUR 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

Frequently asked questions

Is The Westin Madrid Cuzco pet-friendly?

Yes, The Westin Madrid Cuzco allows cats and dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at The Westin Madrid Cuzco?

Self parking is available for EUR 35 per day.

What time is check-in at The Westin Madrid Cuzco?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at The Westin Madrid Cuzco?

Check-out is at noon.

Where is The Westin Madrid Cuzco located?

Located in Tetuán, this hotel is within a 10-minute walk of Paseo de la Castellana, Bernabéu Stadium, and Plaza de Castilla. Azca Financial District and Cuzco Square are just steps away. Cuzco Station is only a 2-minute walk and Tetuan Station is 9 minutes.

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The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 268 out of 509 reviews
Rating 8 - Good. 188 out of 509 reviews
Rating 6 - Okay. 30 out of 509 reviews
Rating 4 - Poor. 19 out of 509 reviews
Rating 2 - Terrible. 4 out of 509 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yunfei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, pleasant stay
Stayed 4 nights in May 2023

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good ubication, really close to the stadium and you can find a lot of places to eat or drink, also the restaurant from the hotel was really good, the service in general,
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 3 nights in Sep 2022

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for us to stay there We really have no complaints about the hotel Would stay there again
Stayed 4 nights in Jul 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Grace, Lexington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Metro and to the soccer stadium. The gym in the hotel is great!
Stayed 8 nights in Jul 2022

10/10 Excellent

Robley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and lobby
Stayed 2 nights in Jul 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a business or leisure stay. Only complain was the price for the breakfast
Stayed 2 nights in Sep 2022

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

10/10 Excellent

ZHU-EN, JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

8/10 Good

Jean C

Liked: Cleanliness, staff & service, property conditions & facilities
No swimming pool and microwave in the room.
Stayed 6 nights in Jul 2022

4/10 Poor

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got a room with a connection door, means I heard every single word of my neighbors in the night! Unacceptable for a 200€ room!
Stayed 1 night in Oct 2023

8/10 Good

Ting Ting Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023

6/10 Okay

Ole

Liked: Cleanliness, staff & service
Fair
My experience is a little biosed, because on one side I really liked the place, but on the other I didn't seep. Hotel condition was okay, it was clean, friendly staff, gym was nice, fast elevators, the breakfast nice, restaurant with very good food and selection of drinks, the area nice, very easy access to taxi, shops and restaurant. But a hotel at this class shouldn't have problems with e.g water pressure, so it drops when other rooms turns on their water, stains/spots on the couch and a bed, which I found was impossible to sleep in, as it was extremely hard - and it moved around on the floor at the slighsts movement. Never had such experience in a hotel - so I don't know if it was me or the bed, but for 3 days I didn't sleep well. Will I visit again - not likely - perhaps another room with a better bed.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Stayed 5 nights in Aug 2024

10/10 Excellent

Francia E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE
SUPER BUENO EL HOTEL, LA HUBICACION GENIAL.
Stayed 1 night in Jul 2024

8/10 Good

Alexandra

Stayed 5 nights in May 2024

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024