4/10 Poor
Nancy
Traveled with group
28 October 2024
Disliked: Cleanliness, property conditions & facilities
The photos on the listing were not accurate. We were not notified the hotel was under renovations. The public areas were filled with construction materials. There was no lobby or breakfast as pictured/offered in listing. The elevator was taped up. The place strongly smelled of paint. There were construction footprints everywhere. It was very noisy with construction. The check in area was a card table and looked shockingly unprofessional. The woman working registration clearly was overwhelmed by the mess. We reserved a room with two beds and upon check in, this was not arranged. They reconfigured the room for us. Our actual room was ok and the beds comfortable. The best thing about our room was there was plenty of hot water and very good water pressure in the shower. Convenient location. Overall, for the money we paid, I was shocked what a mess the hotel was.
Nancy
Stayed 2 nights in Sep 2024