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Suites Prisma

Central hotel with a 24-hour front desk connected to the convention center in Madrid

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Prisma

Interior
Lobby
Breakfast Triple | Premium bedding, minibar, in-room safe, desk
Breakfast and lunch served, Spanish cuisine
Superior Room - Organizers BB | Living room | Flat-screen TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Room options

Superior room

  • Sleeps 1

Superior Room, 1 Double or 2 Single Beds

  • Sleeps 2

Standard Room, 1 Single Bed

  • Sleeps 1

Standard Room, 1 Double or 2 Single Beds

  • Sleeps 2

Triple room

  • Sleeps 3

Non Refundable room

  • Sleeps 2

Single Room Bed and Breakfast Promo

  • Sleeps 1

Double Bed & Breakfast Promo

  • Sleeps 2

View all photos for Superior Room - Organizers BB

Premium bedding, minibar, in-room safe, desk

Superior Room - Organizers BB

  • Sleeps 2

Superior Room, 1 Single Bed

  • Sleeps 1

Standard Quadruple Room

  • Sleeps 4

Superior room Single Occupancy -Organizers BB

  • Sleeps 1

Standard Triple Room

  • Sleeps 3

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 39.7 sq m
  • Sleeps 2

Bed&Breakfast Superior

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2

NH Special offer - non refundable

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2

Breakfast Superior Single Occupancy

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 1

Double Single Use Bed & Breakfast Promo

  • Sleeps 1

Breakfast Standard Single Occupancy

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 1

View all photos for Bed&Breakfast Standard

Premium bedding, minibar, in-room safe, desk

Bed&Breakfast Standard

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 2

View all photos for Breakfast Triple

Breakfast Triple | Premium bedding, minibar, in-room safe, desk

Breakfast Triple

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 40 sq m
  • Sleeps 3

About the neighborhood

Map
Calle de Santa Engracia, 120, Madrid, Madrid, 28003

What's nearby

  • Santiago Bernabéu Stadium - 3 min drive
  • Gran Via - 4 min drive
  • Royal Palace of Madrid - 6 min drive
  • Plaza Mayor - 7 min drive
  • Puerta del Sol - 9 min drive

Getting around

  • Rios Rosas Station - 2 min walk
  • Nuevos Ministerios Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Vitaminico - ‬2 min walk
  • ‪La Máquina de Chamberí - ‬4 min walk
  • ‪Santerra NeoTaberna - ‬5 min walk
  • ‪Casa Fonzo - ‬5 min walk
  • ‪Arima Basque Gastronomy - ‬5 min walk

About this property

Suites Prisma

Hotel near Santiago Bernabéu Stadium
At Suites Prisma, you can look forward to a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Suites Prisma, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A TV in the lobby, a 24-hour front desk, and multilingual staff
  • Free newspapers, a banquet hall, and concierge services
Room features
All 103 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with bidets and tubs or showers
  • Flat-screen TVs with digital channels
  • Daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 15.84 per day)
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 17 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Suites Prisma

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center
  • Conference space (2486 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Nearby parking fee: EUR 15.84 per day
  • Rollaway bed fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

NH Prisma
NH Prisma Suites
NH Suites
NH Suites Prisma
NH Suites Prisma Apartment
NH Suites Prisma Apartment Madrid
NH Suites Prisma Madrid
Prisma Suites
Suites Prisma
Suites Prisma Apartment Madrid
Suites Prisma Apartment
Suites Prisma Madrid
Suites Prisma Hotel
Suites Prisma Madrid
Suites Prisma Hotel Madrid

Frequently asked questions

Is Suites Prisma pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Suites Prisma?

Suites Prisma doesn't offer parking.

What time is check-in at Suites Prisma?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Suites Prisma?

Check-out is at noon.

Does Suites Prisma provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Suites Prisma located?

Located in Chamberí, this hotel is within 2 mi (3 km) of Azca Financial District, Santiago Bernabéu Stadium, and Gran Via. Puerta del Sol and Plaza Mayor are also within 3 mi (5 km). Rios Rosas Station is only a 2-minute walk and Alonso Cano Station is 6 minutes.

Suites Prisma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 84 reviews" "
Rating 8 - Good. 37 out of 84 reviews" "
Rating 6 - Okay. 12 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 0 out of 84 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Steven

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Great hotel well situated just a short walk from the biz second stay in the last couple of months and will defo be back soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel -handy location
Hotel was well situated - in a nice area with metro across the road. There was also some nice cafe bars around the hotel. You can easily walk into the busy areas or hop on the metro.

6/10 Okay

Sherry, Virginia

Disliked: Room comfort
Noisy
The hotel was nice and the rooms were big for Madrid...BUT we were in the building opposite the lobby building (Building 2). Our room overlooked the back of the city recycle depot and fire station. Very noisy during the day with unloading recycle bottles and at least 3or4 fire calls with announcements plus sirens throughout the night. Don't accept a room in that building but try to stay in the lobby building! The safe also was locked and we could not get into it.

8/10 Good

John, North Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to a metro station
The room was very good, comfortable bed and a sitting room. The best feature was the breakfast which included cereals, cold meats and cheeses, fresh fruit, yogurts, pastries, toast, rolls etc.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable hotel concenient to the metro
Stayed for four nights and rooms were very comfortable with a bedroom, bathroom and separate living area - the marble floors and bathroom are great in the heat as was the air con. Had breakfast each morning which seemed to cover everything you could possibly ask for. The Metro was 2 minutes walk around the corner which gave us easy access to the north, centre and old parts of Madrid - if you are used to the underground it's very easy to use. Situated in a relatively quiet comfortable area which was nice to come back to after a visit to the centre which is really busy. Small street bars were 2 minutes walk away, again nice to come back to after a long day out.

8/10 Good

richard, quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacieuse
Far from city center but easy by métro. Quiet room

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast!!
Quality of the hotel was excellent, but in quite a noisy area - fine with windows shut though. Lovely breakfasts!!!!

6/10 Okay

Geoff, Vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Mas o Menos
I liked the hotel but two things bothered me. The lousy internet service (it kept logging me out) and the fact that the restaurant is only open limited hours and closed, except for breakfast, on weekends. There are not an awful lot of restaurant options around the hotel, certainly not for a vegetarian so I was surprised by the restaurant hours. The hotel is however only one block from the metro station and five stops from central Madrid.

10/10 Excellent

Simon Bramley, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
We had only two days in Madrid before flying home, so we decided to go for a superior room - we were certainly not disappointed. It was almost like a full size studio apartment (just lacking a kitchen) that was very stylish and modern. Both the living room and bedroom had TVs, the shower room was very swish too, although personally would've liked a bath. They even had a coffee machine with a selection of coffee 'pods'. Location was great, as it was just outside the centre, but close to lots of restaurants, a supermarket and an underground station, so couldn't fault it. There's a car park directly below, so it really had everything we needed. To top it all, the included continental breakfast was really great! The breakfast room had to be accessed by going out of the lobby into another building, which wouldn't be great if it was raining, but the choice was very good, there were a few interesting additions (like soya milk with pineapple juice) and the room itself was very coolly designed, which seemed to be the case all throughout.

10/10 Excellent

Ed, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Located in a nice area of Madrid with great access to Metro, but not too close to tourist attractions. Staff was very friendly and helpful although they did try to upsell us to a larger bed. Our suite was spaceous and clean. Breakfast was great although pricey at 16 Euros/person.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stay elsewhere, not self-catering
In Expedia this is listed as an apartment with other self-catering apartments. This is not self-catering. This is a room in a hotel. Each 'apartment' has a bedroom, bathroom and another room containing a sofabed and a desk. Strangely in each apartment, there is also a locked door into another room which apparently contains a kitchen and is used by the maid but the hotel will not unlock it. The hotel has no facilities such as a gym. The wifi is fine. Breakfast is $20 and is very average - there are place to eat for 1/4 the price one minute away. Service is poor - some examples... At breakfast the maid is only concerned to discover your room # so you can be billed. She doesn't notice there is no water, no bacon, no milk - each absence has to be pointed out to her. My friend sat with me for 2 mins, she recorded the room #, but not that he ate nothing and then it took some persistence with the reception staff when checking out to get that removed. At breakfast every time the maid needs to enter the kitchen she does this by kicking the door with her foot. From about 8:30am onwards the cleaning maid woke me up each time. There is substantial traffic noise from the 3 lane highway outside. When we asked why there wasn't an iron in the room despite the web site stating there was the reception staff didn't apologize and instead advised us to pay for laundry which is $8 per shirt. My advice: stay elsewhere.

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel
I liked the room design and its size, its just like a 2 room appartment. Nice breakfasts as well and good people at the reception.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great place to stay in a lovely area of Madrid if you wanna be away from thr tourist area but with easy transport links to Sol etc. Really big rooms, clean and modern. Only thing to note, booked a double room but got twin but didnt ask the hotel to change us so cant complain. Really good & will definately be first chocie wehn we go back to Madrid.

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

oded

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location ! great staff !
very close to the Metro station (Rios Rosas ) very helpfall staff , helping for travel advice . i will back this hotel again . close to jewish sinugage and some Kosher resturant .

10/10 Excellent

pommyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Being an all suites hotel, we were impressed that we had two rooms - a bedroom and a lounge with a sofabed, desk, CD player & TV. As we were travelling with our 12 year old son, he much preferred a room to himself rather than sharing with his parents. Breakfast was good - plenty of selection of pastries cereals, fruit, ham & cheese and the option of a cooked breakfast to order on weekdays. Located slightly out of town for the sights, but a short metro ride away not a big problem. 20 mins walk to Bernabeu and nice shopping area.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad.
Good experience over all. The hotel was nice, That is all I have to say, no more oops.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near metro & Sorrolla museum
It was not very convenient to the airport by metro since I had to change lines twice and pay the extra fee. You may as well take a cab for the twinty too bucks, especially if you have luggage! The room was massive with a separate living room. The room was clean as nicely updated but had a slight smell of smoke (to be expected in Spain...) not bad for the rate that I paid! I'd stay again with even a higher rate.

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional service
The location of the hotel was ideal, the staff was very knowledgeable and helpful. The rooms were spacious and well maintained. All positive.

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
great spacious room!
loved the hotel room, it was huge and very comfortable. we watched atletico madrid-real madrid game on big flat screen tv, unfortunately real won (we are barcelona fans)

10/10 Excellent

Dave B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was exactly what was portrayed on the hotel website, which isn't always the case. Just note that it is quite near a fire station and could be disturbing at night. nice area.

10/10 Excellent

svelos, Santa Clara, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, next to the subway
Very friendly and professional staff, clean rooms, convenient - close to the subway, overall very satisfied. Negative: no free parking for guests.

6/10 Okay

silvestre, valencia

Liked: Staff & service
peor de lo esperado
Los empleados muy profesionales, vamos lo mejor del hotel exceptuando la limpieza que es mejorable. Para un 4 estrellas imperdonable el frio en el baño y una puerta de armario corredera rota, mala insonorizacion respecto al piso de arriva (ruido de zapatos ),dormitorio pequeño cuesta pasar por uno de los lados de la cama, ubicacion buena para el precio pagado ( menos de la tarifa normal)