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PCM Forum Alcalá

4.0 star property
Hotel with a 24-hour front desk, near Magisterial Cathedral of Saints Justo and Pastor

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Photo gallery for PCM Forum Alcalá

Sundeck
Porch
Lobby
Suite | Down comforters, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is AED 343
AED 377 total
includes taxes & fees
8 Mar - 9 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (Parking included)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (Parking included)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Double or 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LCD TV
Down duvet
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Parador De Alcala

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9.4 out of 10, Exceptional, (294)
The price is AED 336
AED 369 total
includes taxes & fees
23 Mar - 24 Mar
Parador De Alcala

About the neighborhood

Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802

What's nearby

  • Cervantes Birthplace Museum - 13 min walk
  • Plaza Cervantes - 17 min walk
  • University of Alcala - 18 min walk
  • Convent of Las Clarisas de San Diego - 18 min walk
  • La Garena Plaza Shopping Center - 4 min drive

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪El Gato Verde - ‬10 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Nino Restaurante - ‬12 min walk
  • ‪La Taberna de Rusty - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬2 min walk

About this property

PCM Forum Alcalá

Upscale hotel near Plaza Cervantes
Located close to Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum, PCM Forum Alcalá provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site international cuisine restaurant, Laventae, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with car rentals on site and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A 24-hour front desk, smoke-free premises, and wedding services
  • Luggage storage, an elevator, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 132 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • LCD TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (EUR 17.60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 16.50 for adults and EUR 6 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (9472 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.2 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 6 for children
  • Covered self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 35.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Frequently asked questions

Is PCM Forum Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at PCM Forum Alcalá?

Self parking is available for EUR 17.60 per night.

What time is check-in at PCM Forum Alcalá?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at PCM Forum Alcalá?

Check-out is at noon.

Where is PCM Forum Alcalá located?

Located in the heart of Alcala de Henares, this hotel is within a 15-minute walk of Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. Plaza Cervantes and Corral of Comedies Theater are also within 1 mi (2 km). Alcalá de Henares Station is 17 minutes by foot and Alcala de Henares La Garena Station is 29 minutes.

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PCM Forum Alcalá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 221 out of 533 reviews
Rating 8 - Good. 209 out of 533 reviews
Rating 6 - Okay. 62 out of 533 reviews
Rating 4 - Poor. 26 out of 533 reviews
Rating 2 - Terrible. 15 out of 533 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a perfect place to explore Alcala. Great hotel and good experience
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a historic area
Modern rooms, clean bathroom. Breakfast was very good. Very helpful and friendly staff when it comes to taxi ordering, check out and welcoming pet animals on the room (alligator).
Stayed 3 nights in May 2024

4/10 Poor

Irina

Disliked: Staff & service, amenities, property conditions & facilities
Front desk evenings guy is unpleasant, no hello no hi, never will stay in this hotel . Our room keys were disconnected without any reason.
Stayed 3 nights in Oct 2024

10/10 Excellent

Viorica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Clean and friendly staff members. Walking distance to the historical center and restaurants and stores.
Stayed 5 nights in Aug 2023

10/10 Excellent

mert

Liked: Cleanliness, staff & service, property conditions & facilities
The location is little far away from center but the staff is amazing. They were able to assist me with my early check out without any issues and they were very helpful

6/10 Okay

ANA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Okay
Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
Stayed 1 night in Jul 2024

8/10 Good

Shehdeh

Liked: Cleanliness, staff & service
Staff and rooms are very wide
Stayed 3 nights in Nov 2023

8/10 Good

Paul Ike

Liked: Cleanliness, staff & service, amenities
Hotel is clean. Breakfast is super, but the WiFi signal is very weak. In the room, you hardly could play a WhatsApp video.
Stayed 7 nights in Oct 2023

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Property if great, I just didn’t like how there was a leak in restroom sink. A/C was strong which we loved
Stayed 2 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not bad but next time will go to different hotel
Room was clean but bins were full of trash. Lock did not work properly and hotel have only one iron to share for all the guests. Swimming pool on the on the roof was not working and without water in the mid of May.
Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
Stayed 1 night in Jun 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service, room comfort
Just Fine.
There was no mini fridge in the room. No conditioner, just shampoo-body wash all in one. The wall paper was coming away from the wall. You can tell the hotel gets a lot of wear and tear. Very quiet. Comfy bed. Expensive for what's offered. Fine not amazing.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Quiet, Spacious and convenient
This is a very clean newly constructed hotel with quiet ventilation system and huge closet space for large or small luggage. We were traveling for a month for ATP tennis tournaments so welcomed the closet space! A ten minute brisk walk thru a park area to historic Alcara with lots of restaurants and pastry shop. When we didn’t feel like going out would allow us to bring our hot food up on trays. Huge grocery market a block away in quiet residential area . Beautiful sunsets on west side
Sunset Nov 20 From third floor room
Stayed 2 nights in Nov 2022

6/10 Okay

Chui Mei Alex

Liked: Cleanliness, staff & service, room comfort
Madrid trip
Location is far. The reception for checking in was not in welcome mood. We booked 3 persons room. It's not bad, clean and nice view. But the towel handle is broken. NO kettle is provided😟 and the fridge is broken down. Another reception came (luckily the checked-in one is off duty) to checking. David upgraded us to the suite room after our negotiation. It was much better although there is one socket is out of order, there are plenty sockets to use. But we couldn't go to swimming due to the problems delay, the pool is closed. David is nice and very helpful. Beware there is no kettle provided on normal room. The lobby is nice. There is a big supermarket nearby but closed on Sunday.
3 persons bedroom
Toilet
Suite room, sofa bed
Suite room bath room
Stayed 1 night in Jun 2024

4/10 Poor

Marion

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
GPS couldn’t find it. Front desk unstaffed upon arrival. TV didn’t work. Hair dryer didn’t work. No kettle in room. Strange room layout. Parking difficult.
Stayed 2 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Juan

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Agustín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general está muy bien.
Stayed 1 night in Nov 2024

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, amenities
Muy limpio, buena ubicación, buen precio.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo hotel confortevole colazione top
Stayed 3 nights in Nov 2024