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Occidental Castellana Norte

4.0 star property
Escape to this upscale hotel where helpful staff await your arrival. Enjoy dining options from breakfast to dinner while taking in the views from the rooftop terrace.

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Photo gallery for Occidental Castellana Norte

Lobby
Room (O! Fitness Room) | Down comforters, minibar, in-room safe, desk
Exterior
Interior entrance
Room (O! Fitness Room) | Down comforters, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room (Superior)

Down comforters, minibar, in-room safe, desk

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Sofa bed
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with extra bed)

Down comforters, minibar, in-room safe, desk

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Sofa bed
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room (Superior)

Down comforters, minibar, in-room safe, desk

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room (with extra bed)

Down comforters, minibar, in-room safe, desk

Superior Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (O! Fitness Room)

Down comforters, minibar, in-room safe, desk

Room (O! Fitness Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Sofa bed
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Down duvet
Eco-friendly toiletries
Private bathroom
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Lobby sitting area

Exe Madrid Norte

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, (791)
The price is AED 245
AED 270 total
includes taxes & fees
30 Mar - 31 Mar
Exe Madrid Norte

About the neighborhood

Map
Avenida de Manoteras, 20, Madrid, Madrid, 28050

What's nearby

  • IFEMA - 5 min drive - 5.3 km
  • Hospital La Paz - 7 min drive - 5.4 km
  • Real Madrid City - 7 min drive - 6.7 km
  • Plaza de Castilla - 8 min drive - 6.8 km
  • Bernabéu Stadium - 8 min drive - 6.9 km

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Fuente de la Mora Metro Station - 7 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 13 min drive

Restaurants

  • ‪Ni Hao - Arturo Soria - ‬15 min walk
  • ‪Bar Welcome Restaurante - ‬2 min walk
  • ‪El Metro - ‬7 min walk
  • ‪La Fragua del Pinar - ‬3 min drive
  • ‪Crono - ‬4 min walk

About this property

Occidental Castellana Norte

Upscale hotel near IFEMA
A terrace, dry cleaning/laundry services, and car rentals on site are just a few of the amenities provided at Occidental Castellana Norte. The on-site restaurant, Restaurante Neptuno, offers breakfast and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Express check-out, express check-in, and a banquet hall
  • Concierge services, a water dispenser, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 144 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and bidets
  • LCD TVs with cable channels
  • LED light bulbs, daily housekeeping, and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 50 meters

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:30 AM on weekends: EUR 16 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurante Neptuno
  • Lobby Bar Cibeles

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (2325 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 118
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between August 01 and August 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Self parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Barceló Castellana Norte
Barceló Castellana Norte Hotel
Barcelo Castellana Norte Hotel Madrid
Barceló Castellana Norte Hotel Madrid
Barceló Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel
Occidental Castellana Norte Madrid
Occidental Castellana Norte Hotel Madrid

Frequently asked questions

Is Occidental Castellana Norte pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Occidental Castellana Norte?

Self parking is available for EUR 20 per day.

What time is check-in at Occidental Castellana Norte?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Occidental Castellana Norte?

Check-out is at noon.

Where is Occidental Castellana Norte located?

Located in Hortaleza, this hotel is 2.4 mi (3.8 km) from Paseo de la Castellana and 3 mi (4.8 km) from IFEMA. Azca Financial District and Cuatro Torres Business Area are also within 3 mi (5 km). Fuente de la Mora Metro Station is 7 minutes by foot and Virgen del Cortijo Station is 8 minutes.

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Occidental Castellana Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 187 out of 365 reviews
Rating 8 - Good. 146 out of 365 reviews
Rating 6 - Okay. 24 out of 365 reviews
Rating 4 - Poor. 6 out of 365 reviews
Rating 2 - Terrible. 2 out of 365 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Attaullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience overall
Stayed 1 night in Feb 2025

10/10 Excellent

Houssine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very clean hotel. Unfortunately, the area surrounding this facility offer very limited dining options.
Stayed 1 night in Nov 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exelent!!!
Stayed 10 nights in Oct 2024

6/10 Okay

GABRIEL

Clean overall
Stayed 3 nights in Oct 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, can’t wait to go back
Stayed 6 nights in May 2024

10/10 Excellent

Bianca

Would stay again!

10/10 Excellent

Judd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel
Stayed 8 nights in Feb 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a quiet part of the city.
It was very nice. In a quiet part of town.
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place close enough to the airport
Stayed 1 night in Sep 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large room. Dining was very poor but staff very nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Shivashankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay for my family! The staff provided an upgrade to our original room which was very nice. The room itself was very nice, clean and cozy. Also about 10 minutes walk to the Metro so convenient as well. Would stay here again!
Stayed 1 night in Feb 2024

8/10 Good

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing

6/10 Okay

Lucia

Liked: Cleanliness, staff & service, amenities
Reception staff very friendly. Restaurant was closed because of Easter weekend and there wasn’t really nothing else close by.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel with a great bar/bar food
Very nice place to stay. A bit expensive but the rates in Madrid are so high that I guess it is in line with other hotels. The evening meal was great and superb value. Wonderful service from the barman there.
Stayed 2 nights in Oct 2022

8/10 Good

Salman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC wasn't working, I was sweating inside, and outside was cold.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usefully positioned for office, inter-room noise
Great location for the office I was working. Room was nice and a good size, nice breakfast. Shower was not thermostatic and went hot/cold. I could hear noise from adjoining rooms.
Stayed 2 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I can only complain about the air conditioning. Everything else was great
Stayed 1 night in Apr 2024

8/10 Good

Lili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good no hotel airport shuttle and AC was not working
Stayed 1 night in Jul 2022

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
AC wasn’t working even after fixed but requested different room & was granted. AM desk staff gentleman was accommodating & professional.
Stayed 3 nights in May 2023

6/10 Okay

MARICELA

Liked: Staff & service, amenities, property conditions & facilities
The room temperature was at 18C degrees. a poster of the mandatory reduction on the temperature was posted in the elevators, we have stayed in other hotels in Madrid the last 3 months (2 other), never seen the guest have to suffer cold as in this place, is a misfortune, as the hotel was nice for our purpose we need it.
Stayed 3 nights in Mar 2024

8/10 Good

Luci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Rooms were basic but had what was needed for a weekend city break. The hotel was a way out. Cheaper option of €1.50 per trip was a 45 min bus trip into the city which was picked up right outside the hotel and dropped off round the corner. Uber was only 20 mins if that and was around €14. Quiet area with a few cafes and restaurants dotted around but you did need to go into the city further for more of an atmosphere. Only downfall was there wasn’t any water or tea/coffee making facilities in the room. Could have also benefited from having the mini bar fridge stocked. Ideal for us as we were first timers to Madrid and was nice to get away from the hustle and the bustle. Great value as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Liked: Amenities
Un hotel muy tranquilo ,
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Candace Theodule A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, tout était bien , personnel, accès, petit déjeuner
Stayed 3 nights in Nov 2024