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Mandarin Oriental Ritz, Madrid

5.0 star property
Unwind amidst nature's serenity with an invigorating massage or relaxing dip into the indoor pool.

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Photo gallery for Mandarin Oriental Ritz, Madrid

Property entrance
Lobby
Outdoor dining
Restaurant
Suite (Turret) | Living area | IPod dock

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Pet friendly
  • Room service
The current price is AED 3,085
AED 3,394 total
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Mandarin, Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Free toiletries, hair dryer, bathrobes, slippers

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Pillow menu
Renovated in 2020
  • 37 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, individually decorated, individually furnished

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 115 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | Minibar, in-room safe, individually decorated, individually furnished

Premier Suite (Junior)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Park)

Suite (Park) | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Suite (Park)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 68 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Palm Court)

Suite (Palm Court) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Palm Court)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Turret)

Suite (Turret) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Turret)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 78 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Prado)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Suite

Mandarin, Suite | Minibar, in-room safe, individually decorated, individually furnished

Mandarin, Suite

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 73 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ritz)

Suite (Ritz) | Minibar, in-room safe, individually decorated, individually furnished

Suite (Ritz)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Madrid

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.8 out of 10, Exceptional, 198 reviews
The price is AED 2,680
AED 2,948 total
includes taxes & fees
22 Feb - 23 Feb
Four Seasons Hotel Madrid

About the neighborhood

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 3 min walk
  • Gran Via - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 17 min walk
  • El Retiro Park - 3 min drive

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Prado - ‬5 min walk
  • ‪Lobby Westin Palace - ‬3 min walk
  • ‪Cafetería Prado - ‬4 min walk
  • ‪Faborit - ‬3 min walk

About this property

Mandarin Oriental Ritz, Madrid

Luxury boutique hotel refurbished in 2020 and located near Prado Museum
Located close to Gran Via and El Retiro Park, Mandarin Oriental Ritz, Madrid provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a manicure/pedicure, and a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • An indoor pool
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and bike rentals
  • Express check-out, express check-in, and supervised childcare (surcharge)
Room features
All 153 individually furnished rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Children's robes, free toiletries, and hair dryers
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 55 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Ritz Bar
  • Champagne Bar
  • Gastronomic restaurant
  • Palm Court
  • The Ritz Garden

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Renovated entire property - December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 110 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 132.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 55 per person
  • Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
  • Pet fee: EUR 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Ritz Belmond
Hotel Ritz Belmond Madrid
Ritz Belmond
Ritz Belmond Madrid
Hotel Ritz
Ritz Madrid
Hotel Ritz Madrid
Hotel Ritz
Mandarin Oriental Ritz Madrid
Mandarin Oriental Ritz, Madrid Hotel
Mandarin Oriental Ritz, Madrid Madrid
Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid have a pool?

Yes, this property has an indoor pool.

Is Mandarin Oriental Ritz, Madrid pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 110 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mandarin Oriental Ritz, Madrid?

Self parking and valet parking are free at this property.

What time is check-in at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental Ritz, Madrid?

Check-out is at noon.

Does Mandarin Oriental Ritz, Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 180 per vehicle applies.

Where is Mandarin Oriental Ritz, Madrid located?

Located in Retiro, this luxury hotel is within a 5-minute walk of Paseo del Prado and Prado Museum. Gran Via and Calle de Alcalá are also within 10 minutes. Banco de Espana Station is 6 minutes by foot and Anton Martin Station is 10 minutes.

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Mandarin Oriental Ritz, Madrid Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 73 out of 78 reviews
Rating 8 - Good. 3 out of 78 reviews
Rating 6 - Okay. 1 out of 78 reviews
Rating 4 - Poor. 1 out of 78 reviews
Rating 2 - Terrible. 0 out of 78 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel.Must experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and outdoor space lovely
Stayed 5 nights in Sep 2024

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 7 nights in Apr 2023

4/10 Poor

Leith

Poor hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Yenisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful in every sense!!!! We had a great stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
An elegant old world hotel, very well worth the stay.
Stayed 6 nights in Sep 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!
Stayed 2 nights in Jul 2022

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.
Stayed 7 nights in Aug 2022

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building, the service, the decoration, the food, everything was perfect. Very very very nice Hotel. Became quickly my number one Hotel to stay in Madrid.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ashley Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Stayed 2 nights in Jan 2025

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea delicious. Detail customer service

10/10 Excellent

Khalil

Liked: Property conditions & facilities
We had a wonderful time in this hotel. Was the first time we stayed there in Madrid , I had stayed in other hotels that are five stars but this one is more like 10. Everyone was wonderful. Thank you for the attention, next time in Spain I will only stay there., no need to look anywhere else.
Stayed 3 nights in Jan 2024

10/10 Excellent

Dimple

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with excellent service. Nothing is too much trouble!
Stayed 2 nights in Jul 2022

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing hotel I’ve ever visited. The staff went over and above the call of duty. We will be back!
Stayed 3 nights in Mar 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin is a beautiful hotel. All the personnel were friendly, helpful amazing. The rooms were always clean. The views to the garden were breath taking. Food was delicious. I’ll definitely go back and I’d highly recommend it
Stayed 3 nights in Aug 2022

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old hotel has become truly modern and world class. Whilst they (housekeeping) had a couple of coordination issues, I would recommend the Ritz and look forward to coming back.

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Stayed 5 nights in Feb 2024

10/10 Excellent

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2022

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Three Nights of Honeymoon, can't wait to retu
Spending the last three nights of our honeymoon at the Mandarin Oriental felt like the most brilliant decision we made as newlyweds. The staff was outrageously friendly and made sure that no detail was overlooked. We returned from our first night out to a bottle of champagne and white rose petals in the shape of a heart on our bed, alongside a printed photo from our wedding. Magical to say the least. After spending long mornings at the super nearby museums, we enjoyed unwinding in the spa area and relaxing by the pool. The piano player in the garden cafe was the perfect touch. We can't wait to visit again.
Stayed 1 night in Jun 2023

10/10 Excellent

max el mann

Stayed 4 nights in Jan 2025

10/10 Excellent

JAIME LUIS

Stayed 3 nights in Nov 2024

10/10 Excellent

Soukaina

Stayed 6 nights in Nov 2024