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ibis Alcalá de Henares la Garena

3.0 star property
Hotel in Alcala de Henares with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for ibis Alcalá de Henares la Garena

Exterior
Exterior
Reception
Property amenity
Daily buffet breakfast (EUR 7.95 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is AED 265
AED 292 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - single
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - single
Eco-friendly toiletries
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed with Sofa bed

Double Room, 1 Double Bed with Sofa bed | In-room safe, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Sofa bed - twin
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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  • Breakfast available
8.4 out of 10, Very Good, (1005)
The price is AED 384
AED 423 total
includes taxes & fees
4 Mar - 5 Mar
Hotel Villa De Barajas

About the neighborhood

Map
Calle Antonio Suarez, 8, Alcala de Henares, Madrid, 28802

What's nearby

  • La Garena Plaza Shopping Center - 13 min walk
  • Cervantes Birthplace Museum - 4 min drive
  • Plaza Cervantes - 5 min drive
  • Convent of Las Clarisas de San Diego - 5 min drive
  • University of Alcala - 7 min drive

Getting around

  • Alcala de Henares La Garena Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪Glass Cafe Bar Lounge - ‬19 min walk
  • ‪Burger King - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪Ginos la Garena Plaza - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬3 min drive

About this property

ibis Alcalá de Henares la Garena

Hotel in the business district
Consider a stay at ibis Alcalá de Henares la Garena and take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site Regional cuisine restaurant, La Garena, serves breakfast. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and express check-out
  • Coffee/tea in the lobby, a TV in the lobby, and a front-desk safe
Room features
All 92 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • TVs with cable channels
  • Free infant beds, desks, and phones

Languages

English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 7.95 for adults and EUR 3.98 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • La Garena

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels
  • TV

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Arrivals after 9 PM require advance notice by telephone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 7.95 for adults and EUR 3.98 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

ibis Alcalá Henares Garena
ibis Alcalá Henares Garena Alcala De Henares
ibis Alcalá Henares Garena Hotel
ibis Alcalá Henares Garena Hotel Alcala De Henares
Ibis Alcala Henares La Garena
ibis Alcalá de Henares la Garena Hotel
ibis Alcalá de Henares la Garena Alcala de Henares
ibis Alcalá de Henares la Garena Hotel Alcala de Henares

Frequently asked questions

Is ibis Alcalá de Henares la Garena pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at ibis Alcalá de Henares la Garena?

Self parking is free at this property.

What time is check-in at ibis Alcalá de Henares la Garena?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at ibis Alcalá de Henares la Garena?

Check-out is at noon.

Where is ibis Alcalá de Henares la Garena located?

Situated in the business district, this hotel is within a 15-minute walk of Casa de Hippolytus, Foro de Complutum, and La Garena Plaza Shopping Center. Puerta de Madrid and Casa de la Entrevista are also within 2 mi (3 km). Alcala de Henares La Garena Station is 11 minutes by foot.

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ibis Alcalá de Henares la Garena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 245 reviews
Rating 8 - Good. 117 out of 245 reviews
Rating 6 - Okay. 16 out of 245 reviews
Rating 4 - Poor. 5 out of 245 reviews
Rating 2 - Terrible. 4 out of 245 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely modern hotel good value. Food and bar great. Good location
Stayed 2 nights in Jun 2024

6/10 Okay

Fernando

Liked: Staff & service
The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.
Stayed 1 night in Jan 2025

8/10 Good

Margaret

Liked: Cleanliness, property conditions & facilities
Close to rail station and byses to airporr and Madrid Good common area beside reception area
Stayed 2 nights in Sep 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.
Stayed 1 night in Jun 2024

8/10 Good

Susan

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.
Stayed 1 night in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel we used for One night

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.
Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in Aug 2023

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Feb 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The reception was a corner of the bar counter. Not waht I would expect from a hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.
Stayed 1 night in Mar 2023

8/10 Good

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem that I found was that the air conditioner was not working.
Stayed 4 nights in Apr 2023

4/10 Poor

Simely

Liked: Staff & service
Disliked: Property conditions & facilities
I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.
Stayed 1 night in Oct 2022

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carles

Liked: Cleanliness, staff & service, property conditions & facilities
Habitación cómoda y confortable
Stayed 2 nights in Jan 2025

8/10 Good

MICHAEL

Stayed 1 night in Sep 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotel med säker parkering. Trevlig personal och smidigt mottagande. Liten restaurant med fåtal prefabricerade rätter (helt ok). Bra rum, rent och snyggt enda minuset är kuddarna. Här fanns bara en stor tjockkudde vilket renderade i nackbesvär dagen efter tyvärr. Hotellet rekommenderas att erbjuda två kuddval, stor och liten.
Stayed 1 night in Nov 2024

10/10 Excellent

Ivon

Stayed 1 night in Oct 2024

10/10 Excellent

ODAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Fran

Stayed 1 night in Sep 2024

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Aug 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es económica, todos con buena actitud , es limpia , lo recomiendo porque está céntrico
Stayed 3 nights in Aug 2024

10/10 Excellent

TERE

Stayed 1 night in Aug 2024

6/10 Okay

juan jose

Stayed 1 night in Jul 2024

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024