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Hotel Sterling

3.0 star property
Relax knowing you're just steps away from Puerta del Sol. Enjoy seamless amenities like laundry service and meeting spaces.

Choose dates to view prices

Photo gallery for Hotel Sterling

Lobby sitting area
Reception
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Balcony

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AED 524
AED 576 total
includes taxes & fees
3 Mar - 4 Mar

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Hair dryer
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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Hotel Los Condes

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
8.0 out of 10, Very Good, (1002)
The price is AED 367
AED 403 total
includes taxes & fees
27 Feb - 28 Feb
Hotel Los Condes

About the neighborhood

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk
  • Puerta del Sol - 11 min walk
  • Royal Palace of Madrid - 11 min walk
  • Plaza Mayor - 12 min walk
  • Prado Museum - 4 min drive

Getting around

  • Santo Domingo Station - 3 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sirena Verde - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Txapela - ‬3 min walk
  • ‪O'Luar - ‬1 min walk

About this property

Hotel Sterling

Hotel near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Sterling provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • Cooked-to-order breakfast (surcharge), babysitting (surcharge), and a front-desk safe
  • Luggage storage, smoke-free premises, and meeting rooms
  • Concierge services, laundry services, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 69 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 26-inch LED TVs with satellite channels
  • Daily housekeeping and desks

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 984 ft (EUR 31.50 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 10 per person

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 26-inch LED TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 per person
  • Nearby parking fee: EUR 31.50 per day(984 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Is Hotel Sterling pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

What time is check-in at Hotel Sterling?

Check-in start time: 2:00 PM; Check-in end time: noon.

What time is check-out at Hotel Sterling?

Check-out is at noon.

Where is Hotel Sterling located?

Located in Madrid Centro, this hotel is steps from Plaza de España - Princesa and Gran Via. Puerta del Sol and Royal Palace of Madrid are also within 15 minutes. Santo Domingo Station and Plaza de Espana Station are within a 5-minute walk.

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Hotel Sterling Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 473 out of 1000 reviews
Rating 6 - Okay. 187 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in city center Walk around to the metro station
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

8/10 Good

mirtha

Liked: Staff & service
Disliked: Amenities
Good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stayed 4 nights in May 2024

8/10 Good

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Genesis

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Stayed 1 night in Jan 2023

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Stayed 2 nights in Jul 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Stayed 1 night in Jan 2024

8/10 Good

Luis

Liked: Staff & service
Overall it was ok. Needs a little remodel but it was near main attractions.
Stayed 7 nights in Jan 2024

6/10 Okay

Gustavo

No hay jabón, shampoo, restaurant
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
Stayed 4 nights in Oct 2023

4/10 Poor

Zeenat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recomend this property to any one. Hallway had a very unpleasent smell. Stains on halway carpet. Roomvery small. We couldnt sleep at night due to out side noise. Staff was not friendly . There was no hot water the evening we arrived and we were told to wait till morning as they cant to any thing about it. Very bad experience
Stayed 3 nights in Sep 2024

8/10 Good

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Stayed 3 nights in Sep 2023

8/10 Good

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BUENA
Stayed 3 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable, la situación inmejorable la habitación perfecta
Stayed 1 night in Dec 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Olalla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuimos a Madrid a ver el Rey Leon. El hotel está cerquisima del teatro El trato del personal excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Åsa

Liked: Cleanliness, staff & service, room comfort
Vistelse Madrid
Dålig ventilation men för övrigt bra.
Stayed 3 nights in Nov 2024

6/10 Okay

Roxana Claudia

Liked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Luz Angela

Stayed 1 night in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicación
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion y muy buena atencion.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oda yeterli temiz caddeye baktığı için gürültülü kahvaltısı yetersiz
Stayed 2 nights in Sep 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, amenities
Muy bien situado
Stayed 2 nights in Sep 2024

10/10 Excellent

LILIANA NAVARRO

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto la ubicacion
Stayed 1 night in Sep 2024