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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
Luxury Madrid hotel in Retiro with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Property amenity
View from property
Property amenity
Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Air conditioning
  • Housekeeping
  • Gym
  • Room service
The price is AED 1,299
AED 1,429 total
includes taxes & fees
3 Jan - 4 January 2025

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually decorated
Air conditioning
Plasma TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Room

The Westin Palace, Madrid

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Free WiFi
Restaurant
Air conditioning
9.2 out of 10, Wonderful, (1002)
The price is AED 1,543
AED 1,698 total
includes taxes & fees
24 Jan - 25 January 2025
The Westin Palace, Madrid

About the neighborhood

Map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014

What's nearby

  • Prado Museum - 9 min walk - 0.8 km
  • Gran Via - 10 min walk - 0.9 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • El Retiro Park - 17 min walk - 1.5 km
  • Plaza Mayor - 4 min drive - 2.8 km

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Ramses Natsuki - ‬4 min walk
  • ‪James Joyce Irish Pub - ‬5 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

Luxury boutique hotel near Prado Museum
Located close to Gran Via and Puerta del Sol, Hotel Palacio Del Retiro, Autograph Collection provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, The Suite Bar, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi and a business center are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and babysitting (surcharge)
  • Luggage storage, smoke-free premises, and concierge services
  • An elevator, a banquet hall, and wedding services
Room features
All 50 individually decorated rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • Plasma TVs with satellite channels
  • Recycling, coffee/tea makers, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 33 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Suite Bar

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (452 square feet of space)
  • Meeting rooms

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Frequently asked questions

Is Hotel Palacio Del Retiro, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Palacio Del Retiro, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palacio Del Retiro, Autograph Collection?

Check-out is at noon.

Where is Hotel Palacio Del Retiro, Autograph Collection located?

Located in Retiro, this luxury hotel is within a 5-minute walk of Calle de Alcalá and Puerta de Alcalá. Gran Via and Prado Museum are also within 15 minutes. Retiro Station is 6 minutes by foot and Banco de Espana Station is 7 minutes.

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 156 reviews" "
Rating 8 - Good. 45 out of 156 reviews" "
Rating 6 - Okay. 10 out of 156 reviews" "
Rating 4 - Poor. 5 out of 156 reviews" "
Rating 2 - Terrible. 1 out of 156 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ALEJANDRO, philadelphia

Stayed 2 nights in Sep 2024

4/10 Poor

Zimu

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Patricio, CDMX

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Necesita ya un poco más de mantenimiento y mejoras
Stayed 1 night in Jul 2024

10/10 Excellent

carlos

Traveled with family
very good located attentive staff
Stayed 5 nights in Jan 2024

8/10 Good

Anne

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Luis

Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2023

8/10 Good

Carly

Traveled with group
Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023

8/10 Good

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect on everything, there could be a better customer service between tour guides and clients.
Stayed 6 nights in Feb 2023

2/10 Terrible

jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

weiwei

Stayed 1 night in Oct 2022

6/10 Okay

Liliana

Liked: Cleanliness
Stayed 13 nights in Apr 2022

6/10 Okay

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2021

6/10 Okay

Margaret

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall pretty over priced - get an Airbnb over this. The high points: the staff was super friendly and helpful at all times, the hotel itself is beautifully restored and the location is great. Low points: the bed was not comfortable, the room was almost hard to walk in it was so small, our tub was broken and the 24-hour room service mentioned was technically available, but there were only 5ish things on the menu. We left and stayed at an Airbnb that was 3x the size, at an even better location, with a balcony a view, jacuzzi tub and same sized bed for less than half the price.
Stayed 3 nights in Sep 2021

10/10 Excellent

Maureen S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff so kind and helpful and huge beautiful rooms in the best location one could ask for. I will certainly return!
Stayed 9 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, right across street from Retiro Park. front desk was very friendly and welcoming. the room was clean and spacious. but it's a bit older, need some updating.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The staff was very nice and helpfull but very understaffed like many properties in europe
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, Very Friendly staff, got an Amazing Suite they upgraded us!!!! Very Happy with our stay.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location and staff
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien quizás un poco mas de mantenimiento en pisos e iluminación ceden ayudar
Stayed 2 nights in Jun 2021