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Hospes Puerta de Alcalá, a Member of Design Hotels

5.0 star property
Luxury hotel with a full-service spa connected to the convention center in Madrid

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Photo gallery for Hospes Puerta de Alcalá, a Member of Design Hotels

Lobby
Junior Suite | Premium bedding, down comforters, minibar, in-room safe
Couples treatment rooms, steam room, Turkish bath, body treatments
Breakfast, lunch, dinner served; Spanish cuisine, alfresco dining
Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pet friendly
  • Room service
  • Gym
The current price is AED 1,015
AED 1,116 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Grand

Premium bedding, down comforters, minibar, in-room safe

Suite Grand

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Alcala

Premium bedding, down comforters, minibar, in-room safe

Deluxe Alcala

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple

Premium bedding, down comforters, minibar, in-room safe

Deluxe Triple

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Dreamer

Dreamer | Premium bedding, down comforters, minibar, in-room safe

Dreamer

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe

Premium bedding, down comforters, minibar, in-room safe

Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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  • Spa
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AED 1,871 total
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About the neighborhood

Map
Plaza de la Independencia 3, Madrid, Madrid, 28001

What's nearby

  • Puerta de Alcalá - 1 min walk - 0.1 km
  • Gran Via - 10 min walk - 0.9 km
  • Prado Museum - 12 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • El Retiro Park - 4 min drive - 2.7 km

Getting around

  • Retiro Station - 3 min walk
  • Madrid Recoletos Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino Madrid - ‬1 min walk
  • ‪Aarde - ‬1 min walk
  • ‪Patio de Leones - ‬1 min walk
  • ‪Ramses Natsuki - ‬1 min walk
  • ‪Manero - ‬2 min walk

About this property

Hospes Puerta de Alcalá, a Member of Design Hotels

Luxury boutique hotel near Gran Via
Located close to Prado Museum and Puerta del Sol, Hospes Puerta de Alcalá, a Member of Design Hotels provides a terrace, a coffee shop/cafe, and a library. Indulge in a sports massage, a manicure/pedicure, and a facial at the onsite spa. The on-site Spanish cuisine restaurant, Independencia, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and airport drop-off service (surcharge)
  • Babysitting (surcharge), farming classes, and a banquet hall
  • A front-desk safe, a water dispenser, and multilingual staff
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Hospes Puerta de Alcalá, a Member of Design Hotels have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries, and bidets
  • 45-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 45 per day)
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: EUR 33 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Independencia

Things to do

  • Farming classes
  • Fitness center
  • Full-service spa
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (1830 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 45-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 33 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Airport shuttle fee: EUR 130 per vehicle (maximum occupancy 2)
  • Valet parking fee: EUR 45 per day
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hospes
Hospes Madrid
Hotel Hospes
Hotel Hospes Madrid
Madrid Hotel Hospes
Hospes Hotel Madrid
Hospes Madrid Hotel Madrid
Madrid Hospes Hotel
Hospes Puerta Alcalá Hotel
Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hospes Puerta Alcalá
Madrid Hotel Hospes Puerta de Alcalá Hotel
Hotel Hospes Puerta Alcalá Madrid
Hospes Puerta Alcalá
Hotel Hotel Hospes Puerta de Alcalá Madrid
Hotel Hotel Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá Madrid
Hotel Hospes Madrid
Hospes Puerta Alcalá Madrid
Hospes Puerta de Alcalá
Hotel Hospes Puerta de Alcalá
Hospes Puerta de Alcalá a Member of Design Hotels
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel
Hospes Puerta de Alcalá, a Member of Design Hotels Madrid
Hospes Puerta de Alcalá, a Member of Design Hotels Hotel Madrid

Frequently asked questions

Is Hospes Puerta de Alcalá, a Member of Design Hotels pet-friendly?

Yes, Hospes Puerta de Alcalá, a Member of Design Hotels allows dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 30 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hospes Puerta de Alcalá, a Member of Design Hotels?

Valet parking is available for EUR 45 per day.

What time is check-in at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hospes Puerta de Alcalá, a Member of Design Hotels?

Check-out is at noon.

Does Hospes Puerta de Alcalá, a Member of Design Hotels provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 130 per vehicle applies.

Where is Hospes Puerta de Alcalá, a Member of Design Hotels located?

Located in Salamanca, this luxury hotel is steps from Puerta de Alcalá and Calle de Alcalá. Gran Via and Paseo del Prado are also within 10 minutes. Retiro Station is only a 3-minute walk and Banco de Espana Station is 7 minutes.

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Hospes Puerta de Alcalá, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 527 out of 766 reviews
Rating 8 - Good. 154 out of 766 reviews
Rating 6 - Okay. 52 out of 766 reviews
Rating 4 - Poor. 24 out of 766 reviews
Rating 2 - Terrible. 9 out of 766 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Aleks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful designed hotel in the heart of Madrid.
Stayed 3 nights in Dec 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice room, absolutely perfect location
Stayed 4 nights in Oct 2024

6/10 Okay

tanyabella

Liked: Cleanliness, staff & service
The property is convenient Great area
Stayed 2 nights in Oct 2024

10/10 Excellent

joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Excellent location, near the restaurants, shopping and major museums. Staff is nice and very friendly. Strongly recommend.
Stayed 3 nights in Nov 2024

10/10 Excellent

saleh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel overall
Stayed 1 night in Jul 2024

10/10 Excellent

Balmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their hospitality from the moment we arrived with was a late check in the staff has been great overall. Definitely recommend it everything so close..
Stayed 3 nights in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms . Real 5 star quality
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I want to share my immense gratitude to all the staff at hospes! Quality people at a quality hotel in the best area in madrid. I will be coming back to them soon. Highly recommend it for short and long stays!
Stayed 2 nights in Nov 2024

10/10 Excellent

Crane

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and property is very clean and the area it’s around is very clean surrounded by lots of restaurants and many of the attractions are minutes away by walking.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ernesto Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very well located, we love the area round the hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Genevieve

Great property and location.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, wonderful hotel
Stayed 3 nights in Aug 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities
Fantastic location. Just needs a bit of remodeling.
Stayed 2 nights in Jun 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
great location, close to Retiro park and Serrano area with great restaurants around.
Stayed 5 nights in Dec 2023

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location @ Puerta de Alcala. Very spacious nice and clean rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. This was our eighth visit here!
Stayed 3 nights in Jun 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and the Starr was outstanding.
Stayed 5 nights in Aug 2022

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the best I would say.
Stayed 3 nights in Jun 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, bed was super comfortable. Parking at €39 a day was a little more than I expected but it is Madrid! A great location and the staff had some great recommendations for restaurants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top location. Nice rooms with views to Puerta de Alcalá. Would recommend.
Stayed 3 nights in Feb 2024