Hotel Arosa

Hotel with a fitness center, steps from Gran Via

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Photo gallery for Hotel Arosa

Front of property
Double Room (Plus) | View from room
Double Room (Japanese Style) | Minibar, in-room safe, iron/ironing board, cribs/infant beds
View from property
Double Room (Plus) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

Standard Twin Room, 2 Twin Beds

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Double Room (Japanese Style)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Single Room, 1 Twin Bed

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Single Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room (Plus)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room (Not refundable)

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

Highlights

Fireplace
Air conditioning
TV
Rollaway/extra beds
Cribs/infant beds
Hair dryer
Minibar
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Salud 21 Edificio Gran Via 29, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km
  • Prado Museum - 16 min walk - 1.4 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬2 min walk
  • ā€ŖTapa Tapa Montera - ā€¬2 min walk
  • ā€ŖStarbucks - ā€¬1 min walk
  • ā€ŖDunkinĀ“EspaƱa - ā€¬2 min walk
  • ā€ŖTakos - ā€¬2 min walk

About this property

Hotel Arosa

Hotel near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hotel Arosa provides laundry facilities, a gym, and more.
Other perks include:
  • Self parking (surcharge), laundry services, and an elevator
  • Tour/ticket assistance, a front-desk safe, and concierge services
Room features
All 116 rooms feature comforts such as fireplaces and air conditioning, as well as thoughtful touches like safes and minibars.
Other conveniences in all rooms include:
  • Rollaway/extra beds and daily housekeeping

Similar properties

Property amenities

Parking and transportation

  • Self parking on site (surcharge)

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed

Conveniences

  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

Room amenities

Bedroom

  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Fireplace
  • Iron/ironing board
  • Safe
LIST_ALT

Policies

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property
MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Arosa Madrid
Hotel Arosa
Arosa Madrid
Hotel Arosa Hotel
Hotel Arosa Madrid
Hotel Arosa Hotel Madrid

Frequently asked questions

How much is parking at Hotel Arosa?

Self parking is available for a fee.

Where is Hotel Arosa located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza de EspaƱa - Princesa. Plaza Mayor and Plaza de Santa Ana are also within 15 minutes. Gran Via Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Arosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 202 out of 996 reviews
Rating 8 - Good. 455 out of 996 reviews
Rating 6 - Okay. 243 out of 996 reviews
Rating 4 - Poor. 74 out of 996 reviews
Rating 2 - Terrible. 22 out of 996 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

å¤§é€šć‚Šč£ć®éš ć‚Œå®¶
껞åœØꜟ間äø­40åŗ¦čæ‘ć„ę—„ć€…ć ć£ćŸć®ć§ć€ć‚Øć‚¢ć‚³ćƒ³ć®ććéƒØ屋ćÆć‚ć‚ŠćŒćŸć‹ć£ćŸć§ć™ć€‚ć‚«ćƒ¼ćƒ‰ć‚­ćƒ¼ćŒä½œå‹•ć—ćŖ恏ćŖć‚Šć¾ć—ćŸćŒć€ćƒ•ćƒ­ćƒ³ćƒˆć«ęŒć£ć¦č”Œć£ć¦č‹±čŖžć§äŗ‹ęƒ…ć‚’čŖ¬ę˜Žć™ć‚‹ćØ恙恐恫åƾåæœć—ć¦ćć‚Œć¾ć—ćŸć€‚
Stayed 4 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Janice, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, right off Gran Via and close to the metro stops (but it was close to everything, so we ended up walking everywhere).
Stayed 3 nights in May 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Denise A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

tsuyoshi

Disliked: Staff & service
ęœé£ŸćÆē„”ę–™ć ć‘ć©ćƒ»ćƒ»ćƒ»ć€‚
ę—„ę›œć®ęœé£Ÿć®ć“ćØ怂ļ¼—ļ¼šļ¼“ļ¼ć‚Ŗćƒ¼ćƒ—ćƒ³ćŖć®ć«å¾“ę„­å“”ć®é…åˆ»ć‹ļ¼Ÿćƒ¬ć‚¹ćƒˆćƒ©ćƒ³ć®ć‚Ŗćƒ¼ćƒ—ćƒ³ćŒé…ć‚ŒćŸć€‚ē”Øę„ć‚‚é©å½“ć§ć€ć‚³ćƒ¼ćƒ’ćƒ¼ćƒžć‚·ćƒ³ćÆē«‹ć”äøŠćŒć‚‰ćšé£²ć‚ćŖć‹ć£ćŸć€‚ć¾ćŸć€ęš–ć‹ć„ę–™ē†ćÆå†·ćˆćŸć¾ć¾ć€‚ē‰¹ć«ć³ć£ćć‚Šć—ćŸć®ćŒć‚¹ć‚Æćƒ©ćƒ³ćƒ–ćƒ«ć‚Øćƒƒć‚°ć€‚å†·ćŸć„ć¾ć¾å‡ŗć¦ććŸć®ćÆć©ć†ć—ćŸć“ćØ恋ļ¼Ÿå‰ę—„恮ꮋ悊悒å‡ŗć—ć¦ććŸć®ć‹ļ¼Ÿć”ć‚‡ć£ćØ惒惉悤恧恙ćŖć€‚å¤šåˆ†ę¬”ćÆåˆ„ć®ćƒ›ćƒ†ćƒ«ć‚’ęŽ¢ć™ć ć‚ć†ć€‚
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Hanne Tansem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Pernille

Disliked: Staff & service, property conditions & facilities, room comfort
Mange dƄrlige oplevelser
Japan style som jeg ikke havde bestilt. Det vil sige meget lav seng med en meget hĆ„rd madras :-( Udsigt fra vƦrelset var en lille lukket gĆ„rd med udsigt til andre vƦrelser :-( Morgenmadsbuffet var meget kedelig, isƦr hvis man er vegetar. Danone youghurt som er bĆørneslik. Lokalet til morgenmadsbuffen var meget kedelig, ingen udsigt, 2 plakater fra USA pĆ„ 1 vƦg, 2 mƦnd der styrtede rundt og samlede service ind, som ikke gik stille for sig, det mĆ„ vƦre jernporcelƦn de bruger. De var dog flinke, men havde meget travlt. Kaffen var god. Ikke et sted jeg vil besĆøge igen, Ćøv betalte endda helligdagspris for de 4 dage vi var der.
Stayed 4 nights in May 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Alvaro, Bogota, Colombia

Liked: Cleanliness
Disliked: Staff & service
Good location. Not very good hotel
Not very friendly staff. Good hotel location but not very clean. Carpets in pathways are not clean and give a terrible first impression. Very poor room amenities. However, room are clean.
Stayed 4 nights in May 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HƓtel bien situƩ
Bon hƓtel bien situƩ pour visiter Madrid Calme Bon petit dƩjeuner
This review was submitted before 2018 and has not been verified.

6/10 Okay

Nathan, Hampshire

Disliked: Staff & service, property conditions & facilities, room comfort
4 star? I don't think so, but...
The hotel is a few metres off the Grand Via, about as central Madrid as you can get. For location, I don't think it could be beaten really. Thirty Euro fixed taxi fee whisks you here in about half an hour and is worth doing for the time saved, although a Metro station is nearby. The hotel reception is small (not a problem) but the staff seemed disinterested in everything. No smile, greeting or even an acknowledgement by looking up from the desk whenever guests came in or out. They would help with locations etc, but without friendliness. A definite case for customer service training. The hotel was tidy, but needed some TLC. Corridor and stair carpets were worn and dirty. I had a single room at the rear of the hotel overlooking a light well and other bedroom windows, service pipes, flues etc. The room was small (as most single rooms are) and tired, but the housekeeping staff did what thy could to keep it clean. I can see why other reviewers say the front rooms are noisy. The traffic is unrelenting madness. Didn't take breakfast (14 euros). The city is quite compact and most attractions can be walked from the hotel within 10-15 minutes. Red bus route 2 will take you to the Bernabeu Stadium if that's your thing. Stadium priority tickets sold on the bus (24 Euros). Impressive even as a non-football fan.
This review was submitted before 2018 and has not been verified.

8/10 Good

Kaarina, HƤmeenlinna

Liked: Cleanliness, property conditions & facilities, room comfort
HyvƤ hotelli aivan keskustassa.
SisƤƤnkirjautuminen nopea ja vaivaton. Hotellissa on kaksi hissiƤ joista toinen mainostaakin olevansa maailman pienin. Isojen matkalaukkujen kanssa siihen ei mahdu kahtakaan henkilƶƤ. Huoneessa perustarvikkeet, mikƤli minibaaria kƤyttƤƤ niin avain pitƤƤ kƤydƤ pyytƤmƤssƤ respasta. MeillƤ oli kahden hengen huone erillisillƤ sƤngyillƤ. Huoneessa laminaattilattia. Sopivasti tilaa ja puhdasta. MeillƤ oli huone neljƤnnessa kerroksessa ja ikkunasta nƤkymƤ metrin pƤƤssƤ olevaan tiiliseinƤƤn. NƤkymƤ ei ollut siis paras mahdollinen mutta eipƤ kuulunut liikenteen metelikƤƤn. Gran Via on vai muutaman metrin pƤƤssƤ hotellin sisƤƤnkƤynnistƤ. Aamiainen ei ollut kummoinen, mielummin kƤvimme lƤheisessƤ ravintolassa. Henkilƶkunta respassa ei kiinnittƤnyt ihmisiin mitƤƤn huomiota kun meitƤ kulki ovista ja hisseistƤ mutta olivat avuliaita ja ystƤvƤllisiƤ kun jotain meni kysymƤƤn. Hotelli ei ole mainostamaansa neljƤn tƤhden tasoa mutta kelpo kolmonen kuitenkin ja jos toiste matka kƤy Madridiin niin majoitun tƤnne kyllƤ empimƤttƤ uudestaan. LentokentƤltƤ oli helppo tulla hotellille metrolla, metropysƤkki on todella lƤhellƤ. Kaiken kaikkiaan hotellin hinta/laatusuhde on erinomainen.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Jerker

Disliked: Property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Pat, St.Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in Madrid.
Wonderful city. Rich in history. Took several tours. Walked throughout city with no problems. A city I would return to visit.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

ITZHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נקי נוח צוו×Ŗ המלון אדיב.
מקום מ×Øכזי ני×Ŗן להגיע במ×Øחק הליכה למ×Øכזי קניו×Ŗ .
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio para descansar
Muchos lugares para conocer y recorrer cerca del hotel. UbicaciĆ³n perfecta.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Mazzina, Genf

Disliked: Staff & service, property conditions & facilities, room comfort
Wir haben Freunde in Madrid getroffen und die Stadt schƶne Stadt besucht. Ange rhumes Wetter und gute Nahrung.
This review was submitted before 2018 and has not been verified.

8/10 Good

Gabi, Wien

Liked: Cleanliness, property conditions & facilities, room comfort
Tolles Hotel in ZentrumsnƤhe
Wir haben Zimmer ohne FrĆ¼hstĆ¼ck gebucht, Lage traumhaft, U-Bahn fast vor der HaustĆ¼re. WĆ¼rde ich wieder buchen, Preis-Leistung voll in Ordnung.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
PĆ©simo hotel!!
No sƩ porque tiene 4 estrellas yo no le darƭa ni 2!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Bastante bien. Excelente ubicaciĆ³n sobre Gran VĆ­a. Muy buen desayuno.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una estafa,deprimente.
Nada de lo que dice ni muestra Expedia es verdad. No tiene room service,estĆ” sucio y abandonado,los empleados groseros y muy poco amables,Cristina es la Ćŗnica persona con Ć©tica y profesional que hay ahĆ­,los demĆ”s hasta que hablĆ© con Cristina mĆ”s dĆ©spotas no pudieron ser. No se lo recomiendo a nadie,es como llegar a un hostal de mala muerte,es una farsa.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Regular, buena ubicaciĆ³n pero las instalaciones un poco antiguas.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Michael

Disliked: Staff & service
Stadthotel in Madrid
Zustand des Hotels okay, das Personal ist leider komplett desinteressiert und wirkt nur gelangweilt
This review was submitted before 2018 and has not been verified.

10/10 Excellent

YASU, ę±äŗ¬

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ē”ŗ恮äø­åæƒć«čæ‘恄
ē“°ć„道悒äø€ęœ¬å…„悋恌äŗ¤é€šć®ä¾æ惻ē”ŗ恮äø­åæƒć«å¾’ę­©ć§č”Œć‘ć‚‹ć€‚ å€¤ę®µć‚‚å “ę‰€ć®å‰²ć«ćÆćŠę‰‹é ƒä¾”ę ¼ć€‚ ä½•ę•…ć‹ć‚Øćƒ¬ćƒ™ćƒ¼ć‚æćƒ¼ćŒē‹­ćć€ćƒ•ćƒ­ćƒ³ćƒˆć‚‚ē‹­ć„ć®ć§å€‹äŗŗę—…č”Œå‘ć‘ć€‚
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hediondo y sucio
Es tan malo que preferimos perder el monto de reservaciĆ³n e irnos al Marior princesa
This review was submitted before 2018 and has not been verified.

4/10 Poor

Oyen, Suisse romande

Disliked: Property conditions & facilities, room comfort
Ne mƩrite que deux Ʃtoiles
Chambre single exigĆ¼e, idem pour la salle de bain. RĆ©ception inconfortable sans possibilitĆ© de s'assoir ou d'attendre. Prix de la chambre exagĆ©rĆ©.