Hotel Serrano Reviews, Deals & Photos 2025

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Discover your new home away from home where helpful staff await you.

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Dates

February 2025

March 2025

In-room safe, laptop workspace, soundproofing, free WiFi

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Room service
Breakfast available
24/7 front desk
Housekeeping
Laundry

AED 507 total

includes taxes & fees

2 Mar - 3 Mar

Room options

All rooms

1 bed

2 beds

Showing 4 of 4 rooms

Double Room Single Use

Highlights

Soundproofed

Air conditioning

HDTV

Bidet

Hair dryer

Private bathroom

Laptop workspace

In-room safe

18 sq m
Sleeps 1
1 King Bed OR 2 Twin Beds

Double Room

Highlights

Soundproofed

Air conditioning

HDTV

Bidet

Hair dryer

Private bathroom

Laptop workspace

In-room safe

18 sq m
Sleeps 2
2 Twin Beds OR 1 Double Bed

Single Room

Highlights

Soundproofed

Air conditioning

HDTV

Bidet

Hair dryer

Private bathroom

Laptop workspace

In-room safe

14 sq m
Sleeps 1
1 Twin Bed

Superior Room

Highlights

Soundproofed

Air conditioning

HDTV

Separate bedroom

Bidet

Hair dryer

Private bathroom

Daily housekeeping

Sleeps 2
2 Large Twin Beds

Similar properties

Pet friendly
Free WiFi
Air conditioning
Breakfast available

AED 475 total

includes taxes & fees

9 Mar - 10 Mar

About the neighborhood

Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006

What's nearby

WiZink Center - 3 min drive
Gran Via - 3 min drive
Santiago Bernabéu Stadium - 4 min drive
Puerta del Sol - 6 min drive
Plaza Mayor - 6 min drive

Getting around

Nunez de Balboa Station - 7 min walk
Madrid Recoletos Station - 12 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

‪Honest Greens Serrano - ‬4 min walk
‪Five Guys Serrano - ‬4 min walk
‪Tatel - ‬5 min walk
‪Starbucks - ‬4 min walk
‪Cervecería Serrano - ‬4 min walk

About this property

Hotel Serrano

Upscale hotel near Puerta de Alcalá

Located close to Calle de Alcalá and Plaza de Cibeles, Hotel Serrano provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In addition to a bar, guests can connect to free in-room WiFi.

Additional perks include:

Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
A 24-hour front desk, smoke-free premises, and a front-desk safe
Tour/ticket assistance, multilingual staff, and concierge services
Guest reviews speak highly of the helpful staff

Room features

All guestrooms at Hotel Serrano boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.

Extra conveniences in all rooms include:

Bathrooms with bidets and tubs or showers
Daily housekeeping and phones

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Offsite parking within 656 ft (EUR 30 per day)

Food and drink

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 16.5 for adults and EUR 7.50 for children
1 coffee shop/cafe
1 bar
Room service available

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets

Bathroom

Bathtub or shower
Bidet
Hair dryer
Private bathroom
Towels

Entertainment

LCD TV

Free newspapers
Laptop-friendly workspace
Phone
Safe
Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Serrano Madrid

Serrano Madrid

Hotel Serrano Silken Madrid

Hotel Serrano Silken

Serrano Silken Madrid

Serrano Silken

Hotel Serrano Managed by Silken

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Serrano?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Salamanca, this hotel is within 1 mi (2 km) of Paseo de la Castellana, Gran Via, and Puerta de Alcalá. Calle de Alcalá and Plaza de Cibeles are also within 1 mi (2 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes.

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