Hostal Santa Cruz

2.0 star property
Hostal in Madrid, steps from Plaza Mayor

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Santa Cruz

Exterior
Reception
Exterior
View from room
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Basic Twin Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
5 bedrooms
Hair dryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Single Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
3 bedrooms
Hair dryer
Rainfall showerhead
  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
5 bedrooms
Hair dryer
Rainfall showerhead
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Double Room, 3 Twin Beds

Highlights

Air conditioning
Heating
Connecting rooms available
TV
Hair dryer
Rainfall showerhead
Private bathroom
Digital channels
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the neighborhood

Map
Plaza de Santa Cruz, 6, Madrid, Madrid, 28012

What's nearby

  • Plaza Mayor - 3 min walk
  • Puerta del Sol - 4 min walk
  • Gran Via - 8 min walk
  • Royal Palace of Madrid - 10 min walk
  • Prado Museum - 15 min walk

Getting around

  • Madrid Principe Pio Station - 3 min drive
  • Sol Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive

Restaurants

  • ‪Museo del Jamón - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Campana - ‬2 min walk
  • ‪Mimi's Creperia - ‬1 min walk
  • ‪Sol Mayor - ‬1 min walk

About this property

Hostal Santa Cruz

Hostal near Plaza Mayor
A short walk from Puerta del Sol and Gran Via, Hostal Santa Cruz has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hostal include:
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • A vending machine and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hostal Santa Cruz have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • TVs with digital channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hostal Santa Cruz
Hostal Santa Cruz Hostel
Hostal Santa Cruz Hostel Madrid
Hostal Santa Cruz Madrid
Santa Cruz Madrid
Hostal Santa Cruz Hostal
Hostal Santa Cruz Madrid
Hostal Santa Cruz Hostal Madrid

Frequently asked questions

Is Hostal Santa Cruz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Santa Cruz?

Hostal Santa Cruz doesn't offer parking.

What time is check-in at Hostal Santa Cruz?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hostal Santa Cruz?

Check-out is at 11:30 AM.

Where is Hostal Santa Cruz located?

Located in Madrid Centro, this hostal is steps from Teatro Albéniz and Plaza Mayor. Puerta del Sol and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

Hostal Santa Cruz Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 306 reviews" "
Rating 8 - Good. 121 out of 306 reviews" "
Rating 6 - Okay. 22 out of 306 reviews" "
Rating 4 - Poor. 5 out of 306 reviews" "
Rating 2 - Terrible. 2 out of 306 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación a 70 metros de plaza mayor Cerca restoranes y bares cafeterías y a pocas cuadra de la gran vía Metro a solo 2 cuadras Fácil acceso internet de muy buena calidad y rapido
Stayed 3 nights in Nov 2024

8/10 Good

Pearl Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything. Starbucks right below the property makes it more appealing and convenient. But we wish there is a pot of hot water or coffee so we can have an instant coffee at least during late hours of the night or early morning. But overall, it was nice, even though the elevator only fits 2 people and 2 suitcases, we managed.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert C, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

8/10 Good

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La ubicacion es perfecta para caminar disfrutar la ciudad.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Person who checked us in (didn’t get her name) was very friendly and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and people
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing location, comfy bed and very clean room. Excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at this beautiful hotel. The room I’ve stayed at had two balconies with lovely city view, quiet once you close the balcony doors, spacious, extremely clean and safe. This hotel is nearby many of the attractions, point of interest, friendly staff and the airport journey is much easier once you understand the metro lines. I highly recommend this hotel.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort
Would definitely stop there again
Fantastic location , very clean , rooms small but functional. Room 6 had a very nice balcony over looking the square . Overall a very nice 3 nights stay would definitely stop there again. Visited May this year recommend doing a walking tour.
Stayed 3 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cold because there was no heaters, and was noisy.
Stayed 2 nights in Apr 2024

8/10 Good

Nohema

Stayed 2 nights in Apr 2024

10/10 Excellent

Joyce

Very nice place. Would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronnie, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, will stay here again if l ever come to Madrid again
Stayed 3 nights in Nov 2023

8/10 Good

Chandler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient. Well kept & clean, with a housekeeping, which we hadn’t expected. Within walking distance to many many attractions. We would stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

alfred j

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very well kept and conveniently located Hostal, centrally located to a lot of attractions, Steps away from Plaza Mayor, walking distance to La Gran Via, Puerta Del Sol , Paseo de Alcala Palacio Real, La Cathedral De La Almudena 15- 20 minutes walking distance to Museo del Prado, Botanical Gardens and Plaza de la Cibeles, I cannot say enough good things about the people running this establishment, Janette thanks for all the help you gave me while I stayed there, Hope to see you again soon, Alfred
Stayed 5 nights in Oct 2023

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a good location . It’s a bit noisy
Stayed 2 nights in Sep 2023

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in Madrid
Centrally located hostel in Madrid with smallish but very clean and comfortable rooms! Definitely recommend if in Madrid.
Stayed 3 nights in Oct 2023

8/10 Good

Hillary

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location, walkable to most central landmarks! 6 minutes to Metro station! Poor Amenities, only saw a staff when checking in! But it is okay with the price !
Stayed 2 nights in Sep 2023

10/10 Excellent

yanfang

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

sandra, albuquerque

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third or fourth time I have stayed at Hostal Santa Cruz. I love the location and it always is hospitable.
Stayed 3 nights in Jun 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, safe and staff was very friendly. Central area so right in the heart of Madrid - some may find it bit noisy but I didn't mind it.
Stayed 3 nights in May 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to plaza mayor madrid
Stayed 2 nights in Apr 2023

10/10 Excellent

Betsy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 3 nights in Apr 2023