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Hostal Charlotte

3.0 star property
Hostal with a rooftop terrace, steps from Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Double Room, Terrace, City View | View from room
Triple Room, City View | View from room
Triple Room | In-room safe, soundproofing, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is AED 337
AED 365 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hair dryer
Private bathroom
Free bottled water
Digital channels
  • 14 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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Hostal Josefina
Free WiFi
Air conditioning
Breakfast available
Laundry
7.4 out of 10, Good, (312)
The price is AED 309
AED 334 total
includes taxes & fees
3 Dec - 4 Dec
Hostal Josefina

About the neighborhood

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.6 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Charlotte

Hostal near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hostal Charlotte provides a rooftop terrace, a coffee shop/cafe, and a bar. The on-site restaurant offers breakfast, brunch, and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), tour/ticket assistance, and smoke-free premises
  • An elevator, a front-desk safe, and a vending machine
  • Luggage storage and a 24-hour front desk
Room features
All guestrooms at Hostal Charlotte boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luggage storage is available for a surcharge.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

Is Hostal Charlotte pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Charlotte?

Hostal Charlotte doesn't offer parking.

What time is check-in at Hostal Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hostal Charlotte?

Check-out is at 11 AM.

Where is Hostal Charlotte located?

Located in Madrid Centro, this hostal is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

Hostal Charlotte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 154 reviews" "
Rating 8 - Good. 63 out of 154 reviews" "
Rating 6 - Okay. 27 out of 154 reviews" "
Rating 4 - Poor. 7 out of 154 reviews" "
Rating 2 - Terrible. 6 out of 154 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mehdi

Traveled with family
Liked: Property conditions & facilities
Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

2/10 Terrible

InSung

Traveled with family
Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Jonathan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were more than happy to receive an early checkin since we were extremely tired from the journey. The location is perfect, covered by many metro station, restaurants and shops. It is a must if you are looking for best price/benefit hotel.
Stayed 2 nights in Sep 2021

6/10 Okay

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms, helpful and friendly reception staff. Check in slightly confusing - ensure to contact the property prior to arrival. Roof terrace bar music and people walking around up there is quite noisy in the rooms.
Stayed 2 nights in Mar 2021

8/10 Good

Halldór Már

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good located
the only problem was when I tried to call the hotel and nobody pick up, tried many times
Stayed 5 nights in Dec 2020

10/10 Excellent

F M W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reception isn’t on ground floor...
My train was delayed so I tried to contact the hostel to let them know that I will arrive a little late, no one answered ever. Once I got there, no one at the main door, still not answering the phone, so I went upstairs to the hostel floor to knock on the door and still no answer. It was past midnight and I had spent 45 minutes trying to reach someone to check in. One guy showed up by the stairs and told me reception was on 7th. Floor LOL! Who knew? Why this info isn’t on the web? Other than that incident the room was so comfy and clean, still worthy staying here.
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Diego, Rosario

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos tocó la terraza con vista a la ciudad... Muy lindo. La única contra que tiene es la espera del ascensor...
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is superb. However, the property isn’t completely accessibility designed. You had to take a few stairs to the elevator and the elevator did not go to the rooftop. My mom had a hard time going up those stairs and of course didn’t get to see the rooftop. Also, someone walked in on us as we were sleeping!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019

4/10 Poor

JIE

Disliked: Staff & service, property conditions & facilities, room comfort
We booked the room with breakfast included. But when we go to Sky44 to have breakfast, they font have our room number on their list. Asked front desk staff, they confirmed I do have breakfast. Obviously, they forget about it. The room is small. WI-FI is so bad. Asked front desk staff to reboot their router. But soon went bad again. Their are several hostal in the building. But hostal Charlotte is not listed at the street level. The booking says go to floor 9. But the front desk is at flor 7. The location is good on Gran Via. But it is noisy at night
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, cleanliness, separate shower and toilet in separate rooms within the room, two sinks and the roof top restaurant/bar is a nice additional. It was a little hard to find and the name isn't listed out on the signs, this is important since there are several other hostels located in the same building.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated, very well located, nice and clean
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy centrico, limpio y moderno, empleados atentos y corteses.
Stayed 4 nights in Mar 2019

8/10 Good

Daniela L

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Everything was fine and the location is perfect
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
this was a great budget stay and awesome location. the staff was rude.
Stayed 3 nights in Oct 2018

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities
In the heart of Madrids central commercial area
Stayed 3 nights in Oct 2018

8/10 Good

Sam, Manchester

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Based in the city. Can get loud! Pay extra for the terrace city view it is definatly worth it. Good value for money overall very impressed.
Stayed 4 nights in Oct 2018

10/10 Excellent

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Location
Very quick check in, beautiful common areas, quiet spot in the busiest place in the city. Clean, lovely beds. Clean, modern bathroom. Working wifi. Great views of the city. A/C controls at reception, so it was a bit warm for us.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly good hotel
The hotel location is very central and right in front of a metro stop. The room had a basic modern look, it was reasonably clean and it's spacious. The downsides are the noise from other guests coming and going that can easily be heard in the room and the air conditioning that cannot be controlled by the guests.
Stayed 2 nights in Aug 2018