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Hostal Charlotte

3.0 star property
Hostal with a rooftop terrace, steps from Gran Via

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Photo gallery for Hostal Charlotte

Daily continental breakfast (EUR 10 per person)
Interior
Double Room, Terrace, City View | View from room
Double Room, Terrace, City View | Terrace/patio
Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is AED 422
AED 465 total
includes taxes & fees
31 Mar - 1 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room

Triple Room | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
  • 14 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Double Room, Terrace, City View

Double Room, Terrace, City View | Terrace/patio

Double Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room, City View

Triple Room, City View | In-room safe, soundproofing, free WiFi, bed sheets

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Private bathroom
Hair dryer
Free bottled water
Digital channels
  • 14 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.1 km
  • Puerta del Sol - 7 min walk - 0.6 km
  • Plaza Mayor - 9 min walk - 0.8 km
  • Royal Palace of Madrid - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.6 km

Getting around

  • Callao Station - 1 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Gourmet Experience Gran Via - ‬2 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Papizza - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ella Sky Bar Madrid - ‬1 min walk

About this property

Hostal Charlotte

Hostal near Gran Via
A short walk from Puerta del Sol and Plaza Mayor, Hostal Charlotte provides a rooftop terrace, a coffee shop/cafe, and a bar. The on-site restaurant offers breakfast, brunch, and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), tour/ticket assistance, and a vending machine
  • Smoke-free premises, an elevator, and luggage storage
  • A 24-hour front desk and a front-desk safe
Room features
All guestrooms at Hostal Charlotte boast thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with digital channels
  • Heating and daily housekeeping

Languages

English, Spanish

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  • Air conditioning
  • Breakfast available
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7.6 out of 10, Good, 324 reviews
The price is AED 410
AED 451 total
includes taxes & fees
30 Mar - 31 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Safe
  • Soundproofing
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Luggage storage is available for a surcharge.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hostal Charlotte Madrid
Hostal Charlotte Hostal
Hostal Charlotte Madrid
Hostal Charlotte Hostal Madrid

Frequently asked questions

Is Hostal Charlotte pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hostal Charlotte?

Hostal Charlotte doesn't offer parking.

What time is check-in at Hostal Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hostal Charlotte?

Check-out is at 11 AM.

Where is Hostal Charlotte located?

Located in Madrid Centro, this hostal is steps from Preciados Street and Gran Via. Puerta del Sol and Plaza Mayor are also within 10 minutes. Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

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Hostal Charlotte Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 51 out of 154 reviews
Rating 8 - Good. 63 out of 154 reviews
Rating 6 - Okay. 27 out of 154 reviews
Rating 4 - Poor. 7 out of 154 reviews
Rating 2 - Terrible. 6 out of 154 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mehdi

Liked: Property conditions & facilities
Fun Experience
We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Jean-Marc

Disliked: Room comfort
Basic hotel well situated with nice view
The view from the terrace from our room on the gran via was exceptional. The rooms were basic ( what you just can expect from a 2 star hotel). The beds of the room with terrace was small (140) and to be avoided for a couple. Price was 575€ for 3 nights which is expensive for a 2 star hotel. Service was good and friendly.the hotel is very centrally located.
Stayed 3 nights in Jul 2022

2/10 Terrible

InSung

Disliked: Staff & service
They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El ascensor necesita mejorar
Stayed 1 night in Dec 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Molina

Liked: Cleanliness, amenities, property conditions & facilities
L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits séparés, personnel pas vraiment accueillant et personnellement le prix de la chambre ne le mérite pas.

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal Charlotte
Ubicación excelente. Muy buen trato del personal. Habitación modernizada y limpia.
Stayed 1 night in Dec 2022

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities
Pocos ascensores!!!
Stayed 5 nights in Oct 2022

4/10 Poor

Luis

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2022

8/10 Good

Béatrice

Liked: Staff & service, amenities
L hôtel est très bien situé. Le petit déjeuner est vraiment trop léger
Stayed 3 nights in Sep 2022

8/10 Good

Britt

Liked: Cleanliness, staff & service, room comfort
Super centralt!
Super centralt og rimeligt i pris, dog ligner værelserne ikke billederne, men beliggenheden opvejer den lidt manglende standard! Bonusinfo: 30 euro med taxa fra lufthavnen til centrum!
Stayed 6 nights in Sep 2022

8/10 Good

MOISES

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, completo y bien situado.
Stayed 3 nights in Aug 2022

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Las personas que atienden este negocio dan la milla extra para facilitarte la estadía o si necesitas algo Y la limpieza del lugar es única
Stayed 1 night in Aug 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Très propre centre ville
Stayed 4 nights in Jul 2022

6/10 Okay

Felix

Disliked: Amenities
Gran ubicación pero no es lo mejor que se podría encontrar
Stayed 2 nights in Jun 2022

10/10 Excellent

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux par sa situation
Le petit studio était magnifique au 9etage avec un vue sur tout Madrid enchanté du lieu .Mais pas du tout sur les petits déjeuners qui ne sont pas suffisants aucun choix possible et il a fallut réclamer pour avoir peu 🤔🤔🤔
Stayed 3 nights in May 2022

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Great Location and great city view from terrace!
Stayed 3 nights in Apr 2022

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche donde se pudo descansar con muy buena comodidad, tranquilidad.
Stayed 1 night in Dec 2021

6/10 Okay

Maria Carla

Disliked: Cleanliness, amenities
Ottima posizione. Personale disponibile. Non sono passati a pulire tutti i giorni di permanenza. Buona colazione
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Ottima posizione, stanza molto piccola
Ottima posizione, personale gentile e disponibile. La stanza era molto piccola, ma la cosa peggiore è stata il bagno: un forte odore di fogna. Il bagno era senza finestra e la porta non si chiudeva bene, per cui l'odore invadeva anche la stanza. Qualche macchia sulle lenzuola...
Stayed 2 nights in Dec 2021

2/10 Terrible

Massimo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend NOT to go, bad experience.
Old building in a central location, but that’s all! Internally you get into a rundown courthouse that needs heavy refurbishing. Rooms really small, not well cleaned. Very warm rooms without control of individual heating/AC. Staff not helpful at all. I recommend NOT to go even for one night (see pics attached).
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé c'est tout
Bien
Stayed 4 nights in Nov 2021