At first i was skeptic about the phoned-in style of communication...im use to face to face meetup with the host. But communicating with the host company was very professional and prompt. It does lack that personal touch because you communicate through VRBO messaging system...instead of WhatsApp. But in our case, it worked out.
First, the neighborhood location is perfect...it is close to a subway stop (bilbao) which easily connects you to all the spots you need to visit in madrid. The neighborhood itself is a good combination of local vibes and not too touristy...which is great because its quiet and less hectic. You really feel you are in a local neighborhood with locals in the shops. Great restaurants just around the corner...from highend to midlevel to fast food. Everything is within reach. Pharmacy and grocery stores are across the street...excellent location. the common Property itself could use some polish, the front door is a bit beaten up, and the whole place could use a remodel and paintjob.....but the unit itself is clean, modern, all the appliances were functional and new, bathrooms were all good. AC were also adequate...the 2nd floor can get hot but after you keep the AC running, it was fine. We ran out of toilet paper, paper towels, and dishwashing soap, and the host quickly provided new ones. The washer and dryer is a combo type...so, you can run laundry and dryer at the same time. Overall, i cant really complain about anything.... this is a good spot.