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Cool Palms Motel

2.5 star property
Mackay motel in West Mackay with free parking

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Photo gallery for Cool Palms Motel

Outdoor pool
Exterior
Large Family Self Contained (sleeps 5) | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle
BBQ/picnic area
Studio Queen | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Queen + Single Studio

Queen + Single Studio | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Queen + Single Studio

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Self Contained (sleeps 4)

Family Self Contained (sleeps 4) | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Family Self Contained (sleeps 4)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Queen + Single

Standard Queen + Single | Iron/ironing board, cribs/infant beds, free WiFi, bed sheets

Standard Queen + Single

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Coffee/tea maker
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Large Family Self Contained (sleeps 5)

Large Family Self Contained (sleeps 5) | Private kitchenette | Fridge, microwave, coffee/tea maker, electric kettle

Large Family Self Contained (sleeps 5)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Microwave
Coffee/tea maker
Electric kettle
Cable channels
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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The price is AED 223
AED 245 total
includes taxes & fees
28 Feb - 1 Mar
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About the neighborhood

Map
4 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 14 min walk
  • Bluewater Lagoon - 17 min walk
  • Mackay Base Hospital - 3 min drive
  • Harrup Park - 3 min drive
  • Mount Pleasant Shopping Centre - 4 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪The Coffee Club - ‬16 min walk
  • ‪KFC - ‬11 min walk
  • ‪Hungry Jack's - ‬15 min walk
  • ‪Austral Hotel - ‬14 min walk
  • ‪KFC - ‬2 min drive

About this property

Cool Palms Motel

Motel located in West Mackay
Consider a stay at Cool Palms Motel and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, barbecue grills, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cool Palms Motel include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily: AUD 9.00 for adults and AUD 9.00 for children
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • Vending machine

Guest services

  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • No housekeeping

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between August 10 and August 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 15.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately AUD 9.00 for adults and AUD 9.00 for children
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Cool Palms Motel Mackay
Cool Palms Motel
Cool Palms Mackay
Cool Palms
Cool Palms Motel West Mackay
Cool Palms West Mackay
Cool Palms Motel Motel
Cool Palms Motel West Mackay
Cool Palms Motel Motel West Mackay

Frequently asked questions

Does Cool Palms Motel have a pool?

Yes, this property has an outdoor pool.

Is Cool Palms Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cool Palms Motel?

Self parking is free at this property.

What time is check-in at Cool Palms Motel?

Check-in start time: 2 PM; Check-in end time: 5:30 PM.

What time is check-out at Cool Palms Motel?

Check-out is at 10 AM.

Where is Cool Palms Motel located?

Located in West Mackay, this motel is within a 15-minute walk of Jubilee Park, Mackay Enertainment and Convention Centre, and Caneland Central. Artspace Mackay and Bluewater Lagoon are also within 1 mi (2 km).

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Cool Palms Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 243 reviews
Rating 8 - Good. 86 out of 243 reviews
Rating 6 - Okay. 23 out of 243 reviews
Rating 4 - Poor. 8 out of 243 reviews
Rating 2 - Terrible. 5 out of 243 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mataiulua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant place to stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Clean and very helpful staff will definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying here for 40 years and it has always been good real family friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for a one-night stay and very reasonably priced

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very affordable basic place, very clean and safe and everything you need. Conveniently located to the mall and food
Stayed 2 nights in Jan 2024

10/10 Excellent

Cale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good value for money, comfy bed and had everything I needed and more
Stayed 1 night in Feb 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness, decor and the owners were friendly and professional
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great people.
Stayed 1 night in May 2023

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Me and my fiance really enjoyed our stay! Thank you!
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Provided all the information needed for our stay. Rooms very clean and comfortable.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic motel. Good value and well located.
Stayed 1 night in Nov 2022

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly hosts. Gave us tips on where to eat and advice on our travel
Stayed 2 nights in Jul 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property is older and seems a little more dated, everything was pretty clean with good amenities, including toaster and microwave. The coffee was a little stale but otherwise it was a great room and the service was lovely.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great value motel, was clean and comfortable, I arrived after hours and the check in process was well communicated and easy to follow.
Stayed 1 night in Aug 2022

8/10 Good

Lyndall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with comfortable bed
Stayed 1 night in Mar 2023

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy very good use of space not over crowded would recommend to our family and friends
Stayed 1 night in Apr 2023

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
I found it to be great value foroney and very clean.
Stayed 1 night in Jun 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Family room is a great size, very comfortable for a family of 5.
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, clean and overall good value for money
Stayed 2 nights in Feb 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy, very clean & comfy. Had everything we needed and short walk to The Shamrock Hotel for a lovely dinner. Great value

10/10 Excellent

Taija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean and catered well for small children. There was even a high-chair available.
Stayed 1 night in Sep 2023

4/10 Poor

Quinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok stay,just the junkies carried on till all hours,think i will stay elsewhere next time,staff and owners very nice ppl.
Stayed 1 night in Jan 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean a little noisy from passing cars, but the main thing is how clean it is
Stayed 1 night in Feb 2023

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. 4 lady bowlers shared the family room. Have stayed at many motels on trips away and this would be the best. Real crockery and cutlery unlike some. One lady a smoker and was made feel comfortable in lovely smoking area. Will be recommending to anyone looking for accommodation in Mackay. Kaye Cooper Townsville
Stayed 3 nights in Oct 2023