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Casa Nostra Motel Mackay

4.0 star property
Motel with free parking, near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Reception
Family Room, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, iron/ironing board, free WiFi
Standard Room, Non Smoking | Living area | 55-cm Smart TV with digital channels, TV, streaming services
Laundry room
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Air conditioning
The current price is AED 265
AED 292 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
2 bedrooms
Ceiling fan
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room) | Premium bedding, pillowtop beds, iron/ironing board, free WiFi

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Pillowtop bed
Ceiling fan
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Front of property

The Marco Polo

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  • Parking included
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 621 reviews
The price is AED 276
AED 304 total
includes taxes & fees
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About the neighborhood

Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 18 min walk
  • Caneland Central - 18 min walk
  • Mackay Base Hospital - 3 min drive
  • Bluewater Lagoon - 3 min drive
  • Harrup Park - 3 min drive

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪The Coffee Club - ‬20 min walk
  • ‪KFC - ‬9 min walk
  • ‪Hungry Jack's - ‬19 min walk
  • ‪Austral Hotel - ‬18 min walk
  • ‪Red Rooster - ‬18 min walk

About this property

Casa Nostra Motel Mackay

Upscale motel revitalized in 2019 and located near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Caneland Central, Casa Nostra Motel Mackay provides a garden, laundry facilities, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Access to a nearby health club, express check-out, and 1 meeting room
  • Tour/ticket assistance, smoke-free premises, and concierge services
Room features
All guestrooms at Casa Nostra Motel Mackay include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Shared bathrooms with showers and free toiletries
  • 55-cm Smart TVs with streaming services and premium channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Height restrictions apply for onsite parking

Things to do

  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (30 square feet)
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • This property does not have elevators

More

  • Renovated entire property - March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shared bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-cm Smart TV
  • Digital channels
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Casa Nostra Motel Mackay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nostra Motel Mackay?

Self parking is free at this property.

What time is check-in at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Casa Nostra Motel Mackay?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Casa Nostra Motel Mackay located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Enertainment and Convention Centre, Caneland Central, and Bluewater Lagoon. Mackay Regional Botanic Gardens and Mackay Base Hospital are also within 2 mi (3 km).

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Casa Nostra Motel Mackay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 84 reviews
Rating 8 - Good. 13 out of 84 reviews
Rating 6 - Okay. 9 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation.
Stayed 6 nights in Jun 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Stayed 1 night in Apr 2024

8/10 Good

michael

Liked: Amenities
Great location, easy access from main road
Stayed 2 nights in Aug 2023

10/10 Excellent

Tekee

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Stayed 1 night in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient motel. The room was well equiped for our family's short stay.
Stayed 2 nights in Dec 2022

8/10 Good

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well set up for a one night stay
Stayed 1 night in Sep 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
Stayed 1 night in Jul 2022

6/10 Okay

Karin

Liked: Cleanliness, staff & service
Adequate for the price charged! No complaints!
Stayed 3 nights in Mar 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and tidy for a quick overnight on our way north.
Stayed 1 night in Aug 2022

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful at reception. Great bed and facilities and very clean
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on a very busy road.
Stayed 5 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely night’s sleep in a comfy bed. Thanks!
Stayed 2 nights in Aug 2022

2/10 Terrible

David

Disliked: Amenities
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable with new fittings. Lovely to be greeted with a welcoming smile and chat
Stayed 1 night in Mar 2023

6/10 Okay

Leanne

Liked: Cleanliness
Property ok staff on duty very ordinary
Stayed 1 night in Apr 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient and tidy property. The check in was very welcoming. Just off the main A1 highway but was very quiet after the scheduled planes landed. Road noise no issue. I’m not a shift worker so I had a wonderful sleep.
Stayed 1 night in Sep 2022

4/10 Poor

Richard

Very noisey place , also insects like ants etc through the room .
Stayed 2 nights in Sep 2023

8/10 Good

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instant hot water, everything worked efficiently, updated interior. Room not serviced daily.
Stayed 4 nights in Sep 2022

4/10 Poor

Marlene Jennifer

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bed was too hard and uncomfortable
Stayed 2 nights in Mar 2023

2/10 Terrible

Zachary

Disliked: Amenities
I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Staff & service, property conditions & facilities
Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)

6/10 Okay

Ann

Liked: Amenities
Disliked: Staff & service
The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested. The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
Stayed 1 night in May 2023

6/10 Okay

Danielle

I’m not really sure how to review this property. We booked it last minute as a short stop over en route to Airlie so didn’t need it to be anything special. It’s pretty basic but priced well for what it is. The issue that put a dampener on the experience was I guess the service. On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before. The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
Stayed 1 night in Oct 2022