Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive
Restaurants
Braci Resto-Bar - 1 min walk
Le Sururu Bistrot Nordestino - 1 min walk
Posto 7 - 7 min walk
Vení Parrilla - 2 min drive
Restaurante - Jatiúca Hotel & Resort - 2 min walk
About this property
Ritz Suites Home Service
Family-friendly hotel located in Cruz das Almas
You can look forward to free breakfast (local cuisine), a terrace, and shopping on site at Ritz Suites Home Service. For some rest and relaxation, visit the steam room. The on-site restaurant, Cafe da Mare, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool
Free self parking
A banquet hall, meeting rooms, and wedding services
A TV in the lobby, smoke-free premises, and a 24-hour front desk
Room features
All 310 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
Bathrooms with showers and hair dryers
Languages
English, Italian, Portuguese, Spanish
Property amenities
Restaurants on site
Cafe da Mare
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Ritz Suites
Ritz Hotel Suites
Ritz Suites
Ritz Suites Home Service Hotel Maceio
Ritz Suites Hotel Maceio
Ritz Suites Maceio
Ritz Suites Home Service Hotel
Ritz Suites Home Service Maceio
Ritz Suites Home Service Hotel
Ritz Suites Home Service Maceió
Ritz Suites Home Service Hotel Maceió
Frequently asked questions
Does Ritz Suites Home Service have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Ritz Suites Home Service pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ritz Suites Home Service?
Self parking is free at this property.
What time is check-in at Ritz Suites Home Service?
Check-in start time: 2 PM; Check-in end time: 5:30 AM.
What time is check-out at Ritz Suites Home Service?
Check-out is at noon.
Where is Ritz Suites Home Service located?
With direct access to the beach, this Cruz das Almas hotel is within 3 mi (5 km) of Lagoa da Anta Beach, Ponta Verde Beach, and Pajucara Beach. Jatiuca Beach and Parque Shopping Center Maceio are also within 1 mi (2 km).
Ritz Suites Home Service Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 213 out of 506 reviews" "
10 - Excellent
213
Rating 8 - Good. 198 out of 506 reviews" "
8 - Good
198
Rating 6 - Okay. 57 out of 506 reviews" "
6 - Okay
57
Rating 4 - Poor. 24 out of 506 reviews" "
4 - Poor
24
Rating 2 - Terrible. 14 out of 506 reviews" "
2 - Terrible
14
8.8/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Fernando
6 June 2024
Liked: Staff & service, amenities
Ddss
Fernando
4/10 Poor
Joao
Traveled with group
19 February 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
The Hotel seems to have a large number of rooms which is not compatible for the only 3 (yes, three) slow elevators. It should be noted that 1 elevator appeared to be broken, so only 2 functioning). When I was there, the Hotel seemed to be fully-booked, which made me take the stairs up and down from the 5th floor as the elevator line was huge to be waited. Moreover, the breakfast was a nightmare for both guests and Im sure for the staff as well. Food was missing on the buffet because of the capacity, a waiting line outside the restaurant because of lack of tables, at some point no coffee cups and plates. Last: the pool. It is such a small pool for a booked hotel that if everyone decided to swim at the same time, clearly that wouldn’t be possible to happen because it wouldn’t fit.
There are so many things that i dont know where to start. First and foremost the hospitality and kindness of the front desk staff. Paulo, Patricia and all the others were incredible. They made my stay a dream come true. Everything was way above my expectation. I am familiar with traveling and good hotel (Beirut, Paris, Dubai). You could be at a Ritz Carlton or the George V in Paris and will never receive that level of personal attention and genuine desire to help you. My only issue was with me; for not being able to meet with them one by one to personally thank them.
I spent one night at this hotel and chose it for its location and pretty pictures. On arriving at the hotel I was disappointed to see the room I was put in, which was towards the back of the hotel and close to the swimming pool, which was noisy at times. The room is small and the beds were uncomfortable. The bathroom was small and musty. The food is average.
It was exactly what I needed. The room was very spacious, the beds were so comfortable, the breakfast amazing! The only down fall was the smell from the beach when we were laying out by the pool. The smell of the beach was horrendous. Other than that, our stay was great!
Reservei o Ritz Suites. Chegamos lá com 2 horas de antecedência ao check in e ao questionar se já havia quarto disponível, a recepcionista nos ofereceu um "upgrade" para o Ritz Resort. Acabamos aceitando, mas ao chegar percebemos a "cilada". Este resort, além de estar em reforma (cheiro forte de tinta e pessoal trabalhando em vários andares), tem uma equipe pronta para abordar hóspedes para assistir a famosa apresentação do resort novo da rede para vender cotas. Foi extremamente desagradável ter que lidar com isso, uma vez tínhamos pouco tempo na cidade e precisamos frisar isso em diversos momentos para "nos livrar" dos angariadores de hóspedes. O café da manhã é grande, mas de pouca qualidade. Enfim, fica o aviso pra quem estiver por lá.
Excelente. Porém, a entrada principal do Hotel (recepção) NÃO fica no endereço que consta no Hotéis.com.
Isso, causa muita confusão para chegar (Wase, Uber, táxi, Google Maps, etc.)
Sugiro atualizar ou colocar alguma observação, pois, me informaram que tem DOIS endereços.