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"An amazing hotel with perfect service "

"Amazing view and the really comfortable beds the receptionist was really helpful and friendly overall really good experience "

"We enjoyed our stay at this well-located and clean hotel. The service was also very nice with super helpful and accommodating staff who helped make our first visit to Switzerland much easier! The breakfast was also very good - the only issue was that we came near opening on the first day and found no fresh fruits available - but Day 2 had everything we could want:) The only issue to check is the climate control in your room because the outdoor window does not open, and on our stay the weather turned warm and the room AC did not work properly so it was a stuffy night. "

"Great staff, good restaurant, easy to get transportation in the region. Although very close to the train station, requires several flights of stairs from the station DOWN to the hotel. Can take an escalator back UP to the train station, however. "

"Beautiful area. I did not have opportunity to stay as long as we wanted. Definitely will go back. Hotel is beautiful."

"Just in front of the Lausanne station. Great location to give an easy access to everywhere. The only disappointment was that when checking in, one of the staff told that he would bring the Lausanne Passport Card (free pass for transportation for tourists) to my room in 5 minutes but he never appeared. As it was not necessarily necessary for me, I did not remind him to bring it, but I was kept waiting in the room."

"everything was great except front clerk forgot to charge us for 2nd day breakfast on our reservation. only did 1 day"

"A great hotel and great staff. "

"Amazing stay! Had a friend coming to join us a day later and Sarah made accommodations for our rooms to be next door, which was super helpful! Staff was really friendly and answered all general questions. Would definitely stay again and would recommend it to everyone! "