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Smartflats - New Yorker

3.0 star property
Apartments in Luxembourg City with kitchens

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Panoramic Apartment | Living area | Flat-screen TV
Panoramic Apartment | Living area | Flat-screen TV
Standard Apartment | Living area | Flat-screen TV
Panoramic Apartment | Free WiFi
Deluxe Apartment | Living area | Flat-screen TV

Reviews

4.4 out of 10

Popular amenities

  • Parking available
  • Outdoor Space
  • Kitchen
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Apartment

Panoramic Apartment | Living area | Flat-screen TV

Panoramic Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Living area | Flat-screen TV

Standard Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Living area | Flat-screen TV

Studio

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Apartment

Deluxe Apartment | Living area | Flat-screen TV

Deluxe Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment

Panoramic Apartment | Living area | Flat-screen TV

Panoramic Apartment

Highlights

Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
3 bedrooms
Private bathroom
Hair dryer
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

Similar properties

Exterior

Doubletree by Hilton Luxembourg

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, (1008)
The price is AED 358
AED 369 total
includes taxes & fees
16 Mar - 17 Mar
Doubletree by Hilton Luxembourg

About the neighborhood

Map
86 Dernier Sol, Luxembourg City, Luxembourg, 2543

What's nearby

  • Grand Ducal Palace - 3 min drive - 2.1 km
  • Notre-Dame Cathedral - 3 min drive - 2.0 km
  • Luxembourg City Hall - 3 min drive - 2.1 km
  • Place d'Armes - 3 min drive - 2.2 km
  • Place Guillaume II - 3 min drive - 2.2 km

Getting around

  • Leschte Steiwer/Dernier Sol Tram Stop - 3 min walk
  • Luxembourg Station - 11 min walk
  • Findel International Airport (LUX) - 20 min drive

Restaurants

  • ‪Bouneweger Stuff - ‬4 min walk
  • ‪Kikko Sushi - ‬9 min walk
  • ‪Pomme Cannelle - ‬6 min walk
  • ‪Le Quai Steffen - ‬11 min walk
  • ‪Snack Lara - ‬4 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats - New Yorker

Apartments in Luxembourg City with kitchens
This apartment building features self parking. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like an electric kettle and a dishwasher, and other amenities include free WiFi and a flat-screen TV.
Smartflats - New Yorker offers 24 accommodations with hair dryers. Accommodations at this 3-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and dishwashers.

This Luxembourg City apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Freezer
  • Electric kettle

Bathrooms

  • Towels provided
  • Toilet paper
  • Hair dryer

Entertainment

  • Flat-screen TV

Outdoor areas

  • Terrace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 24 rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Duve mobile app before check-in

Renovations and closures

This property is closed from January 30 2025 to March 31 2025 (dates subject to change).

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Smartflats New Yorker
Smartflats - New Yorker Apartment
Smartflats - New Yorker Luxembourg City
Smartflats - New Yorker Apartment Luxembourg City

Frequently asked questions

Is Smartflats - New Yorker pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smartflats - New Yorker?

Self parking is available for EUR 20 per night.

What time is check-in at Smartflats - New Yorker?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Smartflats - New Yorker?

Check-out is at 11:00 AM.

Where is Smartflats - New Yorker located?

Located in Bonnevoie, this apartment building is within 1 mi (2 km) of Post and Telecommunication Museum, Sacre Coeur Church, and den Atelier. Stade Achille Hammerel and Place des Martyrs are also within 1 mi (2 km). Leschte Steiwer/Dernier Sol Tram Stop is only a 3-minute walk and Lycée Bouneweg Tram Stop is 9 minutes.

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Smartflats - New Yorker Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 12 out of 75 reviews
Rating 2 - Terrible. 33 out of 75 reviews

5.0/10

Cleanliness

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was clean and as in the pictures
Stayed 1 night in Nov 2024

4/10 Poor

Shiva Shankar

Liked: Cleanliness
Could’ve been better stay..
Stayed 1 night in Aug 2024

8/10 Good

Cosme

Liked: Cleanliness, amenities, property conditions & facilities, communication
Basic personal things that should be provided like hand wash soaps, internet, TV,
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort, communication
Do not book
Property had damage in all aspects. There were homeless people sleeping on the bottom floor and the whole place had a horrible smell from top to bottom
Stayed 2 nights in Nov 2024

8/10 Good

viji

Liked: Cleanliness, room comfort
Location is good, walkable to tram, very spacious, feel like home, cooking option is available with vessels. One negative point is there is no lift.
Stayed 2 nights in Aug 2024

4/10 Poor

Christian

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The flat was really dirty. Own Duvet Covers are highly recommended! The towels were wet and already used before.
Stayed 2 nights in Oct 2024

6/10 Okay

Sheena Marie

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The place was very clean and spacious. The only problem was that there’s no Wifi. Tried to contact support many times but it was not resolved. Noone came to fix it and customer support stopped communicating.
Stayed 2 nights in Oct 2024

2/10 Terrible

Peter

Disliked: Cleanliness, amenities, property conditions & facilities
The door was broken, the elevator was broken and there was no wifi. Homeless people also sleeping in the hall.
Stayed 2 nights in Oct 2024

2/10 Terrible

Quinn

Disliked: Cleanliness, amenities, property conditions & facilities
They said there was wifi but when we got there there was none. Place had a weird odor and all the dishes were nasty. Also all the soap was empty.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Room comfort
Pros: Location is perfect. The beds were comfortable. Cons: The elevator was broken. Our flat was in the sixth floor, so with the broken floor and 3 children our stay was horrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Bruno

Liked: Room comfort
Disliked: Cleanliness, amenities, communication
Horrible. no internet signal. no cooking equipment. broken shower and many things beyond repair
Stayed 5 nights in Oct 2024

2/10 Terrible

Courtney

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Possibly one of the worst stays at a place I have ever had, smartflats the company as a whole is a catfish nothing like the pictures or descriptions. If you are confined to a wheelchair or have problems walking the lift doesn’t work which they know about There was dirty food left in the fridge and laundry left in a cupboard There was needles and drug packets left on the stairs going up to the room Overall AVOID booking here
Stayed 1 night in Nov 2024

2/10 Terrible

Estrella

Disliked: Cleanliness, amenities
No hand soap, toilets very stinky, just one fork available, toaster very dirty, rest food in the freezer (God only knows how long it has been there), the elevator didn’t work, the check in with the codes was complicated. The only good thing is that is near the station, but still I will never come back.
Stayed 3 nights in Sep 2024

8/10 Good

Jan

Liked: Amenities, property conditions & facilities, communication
The apartment was spacious. The balcony could be cleaner.
Stayed 4 nights in May 2024

2/10 Terrible

COSME

Liked: Cleanliness, room comfort
Disliked: Communication
No Wifi and awful service
WIFI did not work. I called and they daid they were worki g on it. I started reading prior reviews and turns out Wifi had not worked 2 weeks prior to my arrival. Also the master vedroom sink was clogged. I made contact with maintenance and advised them of the problem, they walked into the apt saw the priblem took pics and never fixed it. We also didn't have handsoap and they still didn't do anything about it. In other words, the apartment is nice, but us tourists sepend a lot on Wifi to plan our activities and they did not care and obviously have not cared about it for a while.
Stayed 2 nights in Nov 2024

2/10 Terrible

Felipe

Code was nevere sent. Arrived at the property and phone assistance dis not work either. We had to go and look for another place where to stay. Quite disorganised.
Stayed 1 night in Aug 2024

6/10 Okay

Neil

Liked: Communication
Broken glass everywhere in the stairways
Stayed 2 nights in Jun 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities, communication
humbling experience... terrible customer service. sketchy on site manager asking for cash for parking that was free, linens for an unmade bed and extra towels. poor communication from operator. dirty and damaged unit (broken glass door)
Stayed 1 night in Aug 2024

2/10 Terrible

Chance

Disliked: Cleanliness, amenities, property conditions & facilities
The shower doesn’t drain, nor does the sink. There is hairs and stains all over both the bed and the pull out couch. The elevator was broken.
Stayed 1 night in Jun 2024

4/10 Poor

Djamshid

Disliked: Communication
Avoid this flat if you seek calm
The intermediate door does not open with given code called the call center which was not any help she promised to send me an email nothing received The flat is in the airport route you hear planes landing till 2400 and from 0600 TV not showing any channels internet is ok The kitchen is very good but the overall cleanliness isn’t good Bed is older but ok I don’t recommend this flat by the way it’s raining and a poor old homeless person is staying between the entry and intermediate door as both are not working properly It’s a pity for Luxembourg
Stayed 1 night in Sep 2024

6/10 Okay

MICHAEL

Disliked: Room comfort, communication
Poor set up
Lift does not work meaning climbing 10 flights of stairs each time and one of our party has a bad leg. Sofa bed has broken legs and does not sit right when pulled out. No linen is available for the sofa bed. Only two sets of towels provided for 3 people. TV does not work. Shower has no attachment clip so you could only hold it to shower and no rain shower head on it even though it has a function for one with water just pouring out of a hole in the taps Picture in bathroom is broken and window in living area badly cracked just in case you decide to take that from our deposit. All in all a very poorly prepared apartment for anyone to use. All of this information and photos where sent to Smartflats for a form of refund but no luck as yet!
Stayed 3 nights in Nov 2024

6/10 Okay

Justin

Liked: Cleanliness, room comfort
Disliked: Communication
We never got confirmation until reaching out day of check in. The elevator was not working. Faucet handle was falling off. Tv had no stations and no chrome cast available or streaming available.
Stayed 2 nights in Apr 2024

4/10 Poor

Abhishek

Liked: Cleanliness
Disliked: Room comfort, communication
Terrible customer support
We booked 2 apartments. In our property we found - 1) Sink was clogging so can't even brush the teeth 2) the shower door was broken so had to be super careful 3) Blood stain in the bedsheet, but the cleaner was very good. He immediately changed it. 4) No extra bedding for sofa bed. When we messaged the property, all we heard back was - we are sorry to hear.
Stayed 3 nights in May 2024

6/10 Okay

Katarzyna

Disliked: Cleanliness, property conditions & facilities, communication
Elevator not working. Garage door not working. Window blinds not working. The place has not been well cleaned in a while.
Stayed 1 night in May 2024

6/10 Okay

Atul

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The apartment itself is very nice. Just like it looks in the pictures. It's very well connected with public transportation also. What disgusted us was the cleanliness. The apartment that was assigned to us was smelling horribly and was not cleaned since the last guests left at all. Even the toilets were not flushed. It took us one hour to get it changed. This is ironic as they charge extra for an early check-in. Even though the newer apartment was cleaner, it still was not the cleanest apartment.
Stayed 3 nights in Jan 2024