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Mercure Grand Hotel Alfa Luxembourg

4.0 star property
Wake up to delicious meals at the on-site brasserie then connect with colleagues at the business center – all within steps of downtown.

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Photo gallery for Mercure Grand Hotel Alfa Luxembourg

Front of property
Interior entrance
Bar (on property)
Front of property - evening/night
Breakfast, lunch, dinner served; Regional cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pet friendly

Room options

Similar properties

Front of property

INNSiDE by Meliá Luxembourg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 276 reviews
The price is AED 481
AED 496 total
includes taxes & fees
1 Mar - 2 Mar
INNSiDE by Meliá Luxembourg

About the neighborhood

Map
16, Place de la gare, Luxembourg City, 1616

What's nearby

  • Notre-Dame Cathedral - 18 min walk
  • Luxembourg City Hall - 19 min walk
  • Grand Ducal Palace - 20 min walk
  • Place d'Armes - 3 min drive
  • Bock Casemates - 4 min drive

Getting around

  • Luxembourg Station - 4 min walk
  • Gare Centrale Tram Stop - 4 min walk
  • Findel International Airport (LUX) - 20 min drive

Restaurants

  • ‪Golden Bean Gare Sàrl - ‬3 min walk
  • ‪Le Quai Steffen - ‬4 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Mad About Peru (Luxembourg-Ville) - ‬5 min walk
  • ‪Ramen - ‬6 min walk

About this property

Mercure Grand Hotel Alfa Luxembourg

Upscale hotel in the city center
Take advantage of a free roundtrip airport shuttle, dry cleaning/laundry services, and a bar at Mercure Grand Hotel Alfa Luxembourg. The on-site Regional cuisine brasserie, Alfa Brasserie, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-in, and a 24-hour front desk
  • A computer station, multilingual staff, and concierge services
  • An elevator, meeting rooms, and a front-desk safe
Room features
All 141 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with hair dryers
  • TVs with satellite channels
  • Coffee/tea makers, desks, and phones

Languages

Dutch, English, French, German, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle

Food and drink

  • Breakfast available for a fee: EUR 20 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Alfa Brasserie
  • Alfa Bar

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alfa Mercure
Hotel Mercure Alfa
Luxembourg Grand Hotel
Mercure Alfa
Mercure Grand Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg
Mercure Hotel Alfa
Mercure Luxembourg Grand Hotel Alfa
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Mercure Luxembourg City
Mercure Grand Hotel Alfa
Mercure Grand Alfa
Mercure Grand Hotel Alfa Luxembourg City
Mercure Grand Alfa Luxembourg
Mercure Grand Hotel Alfa Luxembourg Hotel
Mercure Grand Hotel Alfa Luxembourg Luxembourg City
Mercure Grand Hotel Alfa Luxembourg Hotel Luxembourg City

Frequently asked questions

Is Mercure Grand Hotel Alfa Luxembourg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Mercure Grand Hotel Alfa Luxembourg?

Check-in begins at 1 PM.

What time is check-out at Mercure Grand Hotel Alfa Luxembourg?

Check-out is at noon.

Does Mercure Grand Hotel Alfa Luxembourg provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Mercure Grand Hotel Alfa Luxembourg located?

Located in the heart of Luxembourg City, this hotel is within a 10-minute walk of Post and Telecommunication Museum, den Atelier, and Sacre Coeur Church. Place des Martyrs and Am Tunnel are also within 15 minutes. Gare Centrale Tram Stop and Luxembourg Station are within a 5-minute walk.

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Mercure Grand Hotel Alfa Luxembourg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 430 reviews
Rating 8 - Good. 191 out of 430 reviews
Rating 6 - Okay. 95 out of 430 reviews
Rating 4 - Poor. 30 out of 430 reviews
Rating 2 - Terrible. 13 out of 430 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience both with the hotel n expedia
We arrived at the hotel at about 9 pm and the hotel was closed. My boyfriend was in luxemburg at some friend house and pass by the day before our arrival at hotel to confirm and everything was good. However when we got there it was closed. Also the mercure sign had been taken off so we could not even found it. There was one around. Finally some builder inside likely saw us and he told us to go to another hotel of the same company arcon. No expedia or the hotel told us about this. Expedia didn’t even know about this. Expedia had to talk for more than an hour with the new hotel to agree what to do. We already paid the room online and we didn’t want to pay again! Eventually we got a room for no surcharge at 11.30pm. terrible experience and very disorganize companies.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This hotel is closed. Both the hotel company and Hotels.com were incredibly accommodating in finding a new hotel.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was locked and dark when we arrived. We had no prior warning. A sign on the door directed us to a nearby travel office which was also locked and dark. We got a room elsewhere. Applied for refund with Hotels.com.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Raphaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très bien placé et bien tenu
Très bon accueil
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed with the hotel. Very clean, staff were excellent. Great location across from the station
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jari, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keskustassa
Helppo tulla lentokentältä paikallisbussilla (2euroa) suoraan päärautatieasemalle. Hotelli vastapäätä juna-asemaa. 15 min kävelymatka hienoon vanhaankaupunkiin, jossa hyviä ruokapaikkoja ja parhaat ostospaikat, suurherttuan palatsi jne. Hyvä aamupala.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel agréable et bien situé
hotel agréable et bien situé
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

gyj, IL 60202

Liked: Staff & service
Disliked: Cleanliness
Interesting hotel
Close to bus/train station Walking distance to major attractions of the city. Even though they offer free pickup/drop off at from/to the airport, you have to reserve it a day prior to arrival and a day prior to departure ( which is not stated on your listing)
This review was submitted before 2018 and has not been verified.

6/10 Okay

Aditya

Liked: Cleanliness, property conditions & facilities, room comfort
The best hotel near The Luxembourg Central Station
The receptionist was friendly, the room was comfy. The only downside was the restaurant didn't properly respond to my room service and I have to called again after an hour because my order didn't come.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Beat, Schweiz

Liked: Staff & service
Hotel unmittelbar gegenüber von Bahnhof
gut geeignet für Geschäftsleute gute Lage optimale Internetverbindung schönes historische Gebäude
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for a winter overnight. Great food.
It was ok. Not great. The lobby is cold and right on the place de la gare. The check-in was fast and friendly. My room was next to the elevator but I didn't ask to change it. Still, you don't usually put a single woman traveler next to the elevator and stairwell. The highlight was dinner in the restaurant. Excellent choices, prices and service. Very cheerful and pleasant.
This review was submitted before 2018 and has not been verified.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel agréable mais réserve sur le petit déjeuner.
L'hotel est agréable et très bien situé (face à la gare). Toutefois je déconseille le "petit déjeuner express salé" à 8€ : Le jambon blanc est vraiment infecte et les oeufs brouillés ont un gout étrange.
This review was submitted before 2018 and has not been verified.

4/10 Poor

DS, London

Disliked: Cleanliness, property conditions & facilities
Have seen better days...
The hotel sits opposite the train station, which is great to those arriving by train. We had a car and had to pay for parking, which is not ideal but is ok. The room's carpet was disgusting, all stained, smelling like cigarettes. There wasn't hot water in the room on the night we arrived.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Mani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy and dated hotel.
Very dated and noisy rooms. Dirty interior and needed a total refurb. Staff were ok not very inviting or helpful. I would not recommend
This review was submitted before 2018 and has not been verified.

8/10 Good

Didier, Luxemburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisch hotel, enkel de ligging is niet TOP
15 minute looptafstand van het centrum. Op zich niets mis mee, het enige problem is dat je door een ongezellige buurt moet, vooral 's avonds niet leuk
This review was submitted before 2018 and has not been verified.

4/10 Poor

Kristian Jonas

Disliked: Cleanliness, property conditions & facilities, room comfort
We got two single beds when ordering a double bed
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

6/10 Okay

jamie

3 star at best
Good location opposite the train station, although the area is typically seedy. Quick efficient check in. My room facing the street was in dire need of a refresh. With no air-conditioning the room was in uncomfortably hot, even in October. The advertised airport shuttle was not available either to or from the airport! Breakfast was good.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt klart ett bra hotell!
Har endast positiva känslor om hotellet.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location opposite the train station. The room was spacious and comfortable Staff were great and provided a room upon arrival, earlier than usual check in