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The Chiltern Hotel

3.0 star property
Elevate your stay by unwinding at a rooftop bar or breaking a sweat in the gym.

Choose dates to view prices

Photo gallery for The Chiltern Hotel

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets
Lobby
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 219
AED 286 total
includes taxes & fees
4 Mar - 5 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, free WiFi, bed sheets

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | 1 bedroom, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Daily housekeeping
Desk
Wardrobe or closet
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Thistle Express London Luton

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
7.8 out of 10, Good, 1,053 reviews
The price is AED 237
AED 284 total
includes taxes & fees
16 Mar - 17 Mar
Thistle Express London Luton

About the neighborhood

Map
Waller Avenue, Luton, England, LU4 9RU

What's nearby

  • Luton Town Football Club - 3 min drive
  • Luton Mall - 5 min drive
  • University of Bedfordshire - 5 min drive
  • Stockwood Discovery Centre - 7 min drive
  • ZSL Whipsnade Zoo - 11 min drive

Getting around

  • Leagrave Station - 20 min walk
  • Luton Airport (LTN) - 13 min drive

Restaurants

  • ‪The BIscot Mill - ‬3 min drive
  • ‪Bamboo Gardens - ‬20 min walk
  • ‪KFC - ‬8 min walk
  • ‪Pizza Hut - ‬2 min drive
  • ‪Costa Express - ‬19 min walk

About this property

The Chiltern Hotel

Property highlights
Take advantage of dry cleaning/laundry services, a bar, and a restaurant at The Chiltern Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and luggage storage
Room features
All 97 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Heating, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Chiltern Restaurant

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • No elevator (single level property)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

More

  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Chiltern Hotel
Chiltern Hotel Luton
Chiltern Luton
Hotel Chiltern
OYO The Chiltern Hotel
The Chiltern Hotel Hotel
The Chiltern Hotel Luton
Chiltern Hotel Luton Airport
The Chiltern Hotel Hotel Luton

Frequently asked questions

Is The Chiltern Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Chiltern Hotel?

Self parking is free at this property.

What time is check-in at The Chiltern Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Chiltern Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Chiltern Hotel located?

Situated in Luton, this hotel is within 3 mi (5 km) of Genting Casino Luton, Luton Mall, and University of Bedfordshire. Grosvenor Casinos and Stockwood Discovery Centre are also within 3 mi (5 km). Leagrave Station is 20 minutes by foot.

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The Chiltern Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 71 out of 540 reviews
Rating 8 - Good. 161 out of 540 reviews
Rating 6 - Okay. 136 out of 540 reviews
Rating 4 - Poor. 92 out of 540 reviews
Rating 2 - Terrible. 80 out of 540 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Babar

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Very fair price and friendly staff. Good transportation links
Stayed 1 night in May 2020

6/10 Okay

Fiona

Stayed 1 night in Apr 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
No heating or bath/sink plug.until requested. These are simple amenties.
Stayed 1 night in Mar 2020

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap but not cheerful.
I ought to say at the outset that the staff at this hotel were excellent. That being said, whilst it was very cheap, (I really had no option other than to stay here due to the coronavirus issue), everything else was disappointing. The hotel is very "tired" and tatty. I had what was called a "luxury" room. It wasn't. It was small, very dusty and there were greasy stains on the wall. The carpet was frayed and held together by gaffer tape. There was no plug in the sink and the towels had seen better days. The worst aspect was the noise however both from outside and especially inside the hotel.
Stayed 1 night in Apr 2020

4/10 Poor

Jasbir

Disliked: Cleanliness, staff & service
Cutlery was dirty, never given replacement..room was dusty lucky had disinfectant wipes to clean over, air conditioner not working ..people smoking weed under window smell coming into room when open
Stayed 2 nights in Apr 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2020

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Sathish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Extremely poor attitude of staff. Room booked by NHS for support eorking staff due to covid. Made to wait for 2 hours after a tiresome shift,eventually had to rebook as they were unable to sort and cancelled the first booking. So much for nationwide news about hotels supporting nhs. Requested tajeaway food to be delivered from reception which was agreed but failed. So was tired, could not sleep enough and left hungry, ready for the next shift in 6 hours. Phones dont work, so have to walk to reception even for simple queries. Poor and worned out fixtures. Not even a spoon to stir a cup of tea. I am surprised these places can still function in UK. 2 words, never ever.
Stayed 1 night in Mar 2020

8/10 Good

Tony, Isle of Wight

Liked: Cleanliness, staff & service
It’s unique because it offers low cost, affordable rooms which are more than adequate for business travelling on a tight budget
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Friendly and welcoming team, good location, plenty of free parking space, feel safe as a solo traveller
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty in the room, hair in bath and in bed, Bits of food on the floor, dirt up shower walls and over bathroom cabinet, Wet toilet roll. Shower had one setting of scalding, radiator broken so stuck on maximum temperature so the room was like a sauna It looked like the room had been repainted at one point but around some furniture and the tv - very odd. When walking down the corridor to the room there is a very obvious smell of sewage which the hotel is trying to mask with plug in air fresheners wi thOur success. I wouldn’t stay here again
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Old property desperately needs a refurbishment- windows don’t fit the room properly so very noisy from the street. Rubbish in the hallway and dirt all up the walls. Glad I only stayed one night!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Muzamel, Bradford

Liked: Staff & service, amenities, property conditions & facilities
Good location and helpful staff. Good value and a great service.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay for work.
Stayed 1 night in Mar 2020

8/10 Good

JOHNSON

Liked: Staff & service, room comfort
Excellent staff and ok for the rooms
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was okay get what u pay for, staff helpful
Stayed 10 nights in Feb 2020

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay.
This one night stay was very satisfactory. The receptionists were helpful and friendly. The cleaning staff were also pleasant. Will stay again.
Stayed 1 night in Feb 2020

6/10 Okay

Simon

This hotel is what it is , no frills and affordable. Over all for what I paid I can’t complain but don’t book with high expectations. Has a place in the market and service that market very well .
Stayed 1 night in Feb 2020

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
It was a horrible hotel and so dirty
Stayed 1 night in Feb 2020