4/10 Poor
S
Traveled with family
4 August 2024
When booking I requested a rooms directly next to each other because my brother is an adult but has learning disability. Upon arrival we requested this but was told he’s be in the room opposite. The room was ready for him so we checked in and went to my room.
When we returned from our festival at 00:30 I was been offered a room for my brother away from us and I had to complain and say no we were offered room 3 opposite our room no. 5. As it was a larger room they were reluctant to give it but because I stuck to my guns I was then given the room.
S
Stayed 1 night in Aug 2024