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The Urban Hotel Lusaka

3.5 star property
Hotel in Lusaka with free breakfast and bars

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Photo gallery for The Urban Hotel Lusaka

Front of property
Executive Room | Premium bedding, desk, laptop workspace, free WiFi
2 bars/lounges
Lobby sitting area
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is AED 450
AED 582 total
includes taxes & fees
24 Mar - 25 Mar

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | Premium bedding, desk, laptop workspace, free WiFi

Double Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, laptop workspace, free WiFi

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 Twin Bed

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Premium bedding, desk, laptop workspace, free WiFi

Double Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Daily housekeeping
Wardrobe or closet
Laptop workspace
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Double Room

Panoramic Double Room | Premium bedding, desk, laptop workspace, free WiFi

Panoramic Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Private bathroom
Laptop workspace
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Premium bedding, desk, laptop workspace, free WiFi

Executive Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Private bathroom
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 1 King Bed

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8.6 out of 10, Excellent, 65 reviews
The price is AED 386
AED 457 total
includes taxes & fees
30 Mar - 31 Mar
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Frequently asked questions

Is The Urban Hotel Lusaka pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Urban Hotel Lusaka?

Self parking is free at this property.

What time is check-in at The Urban Hotel Lusaka?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Urban Hotel Lusaka?

Check-out is at 11:00 AM.

Does The Urban Hotel Lusaka provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 25 per person applies.

Where is The Urban Hotel Lusaka located?

Situated in the business district, this hotel is within 2 mi (3 km) of 37d Gallery, Town Centre Market, and Dutch Reform Market. Lechwe Trust Art Gallery and Chilenje House are also within 6 mi (10 km).

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The Urban Hotel Lusaka Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 37 reviews
Rating 8 - Good. 17 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anotida

Liked: Cleanliness, property conditions & facilities
Great hotel. Loved the sea food pie and breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Clean, new, and affordable!
Stayed 4 nights in Nov 2024

8/10 Good

Desire Elese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Urban Hotel Lusaka and was impressed by its modern design and high-quality amenities. The rooms were clean and well-appointed, providing a comfortable stay. The on-site restaurant offered a good selection of meals, and the staff were friendly and attentive. The hotel's location near embassies and government offices was convenient, and its proximity to a shopping center (15 minutes driving distance) was a plus. Overall, it was a pleasant experience, and I would recommend it to others visiting Lusaka.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in Zambia n a business trip and everyone at the hotel was very welcoming the staff helped where help was needed. Great food and great atmosphere.
Stayed 1 night in Sep 2024

10/10 Excellent

Yuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel!
Stayed 4 nights in Feb 2024

8/10 Good

Kenneth

Liked: Property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming Staff, Neat clean rooms,Nice Breakfast, Good Location.
Stayed 1 night in Feb 2023

8/10 Good

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place!
Stayed 9 nights in Mar 2023

8/10 Good

Chewe

Liked: Cleanliness, staff & service
Beautiful place. Wonderful ambiance. Great hospitality
Stayed 1 night in Jan 2024

10/10 Excellent

Chip

Highly Recommend
Fantastic hotel conveniently located at Crossroads. Room was great and the included breakfast buffet is top notch.
Stayed 2 nights in Nov 2023

8/10 Good

Bazak

Liked: Cleanliness, staff & service
Disliked: Amenities
Location
Stayed 2 nights in Jan 2024

8/10 Good

Berry

Liked: Cleanliness, staff & service, property conditions & facilities
The members of staff are friendly and respectful. The facility is clean and cosy
Stayed 1 night in Nov 2023

10/10 Excellent

Penney

Liked: Cleanliness, staff & service, property conditions & facilities
It is a newer hotel. Felt safe. They have a bank and 🏧 on the second floor with a guard.
Stayed 1 night in Feb 2024

8/10 Good

Odd Eirik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service!
Stayed 1 night in Nov 2023

6/10 Okay

DETRIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average.. Room a bit small stayed in double room.. perfect for 1 person to sleep and go..
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the restaurant, my room, tye amenities are top notch! Fabulous experience

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was recently built making it clean

8/10 Good

Chewe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually face challenges checking in when I book via Expedia. But i was gladly and smoothly checked in this time around. Without any hustle Food was great, room was clean, shower was powerful. I enjoyed my stay
Stayed 2 nights in Aug 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Great location for me as it is close to work. Very comfortable room and lobby. I had à la carte dinner at the restaurant and really enjoyed the food. Hallway can be a bit noisy (no carpet to absorb the noises).and breakfast buffet (normally opened at 6:30am) wasn't fully displayed until almost 7am.
Stayed 1 night in Nov 2022

10/10 Excellent

sylvester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Dec 2023

10/10 Excellent

Chewe

Liked: Cleanliness, staff & service, property conditions & facilities
Refreshing. It's my third time staying here. My first two times, I had challenges checking in because I used Expedia and seemed like reservation wouldn't show on their system. This time around it was smooth sailing. Staff were available and very helpful. Ambiance was amazing and I got real value for my money. I enjoyed the stay!
Stayed 2 nights in Oct 2023

10/10 Excellent

Janvier

Liked: Cleanliness, property conditions & facilities
The property would do better by having a gym
Stayed 1 night in Jun 2023

4/10 Poor

Kenny

Disliked: Staff & service
It didn’t work for me.
I booked an executive room days before travelling and my booking was confirmed. When I arrived at the hotel I was told they had no room for me. I had to wait for hours before I was given a standard room for the same price Hotels.com quoted. I felt cheated. It was my first time to use hotels.com
Stayed 6 nights in Mar 2024

10/10 Excellent

Tobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The hotel is a lovely hotel, equipped with all the facility that you need. It has a bar and a restaurant. The rooms are clean daily if needed. There are and poor facilities within the room or you can call to ask for things that an iron, which they can do for you or they Can give it to you. We weren’t from Zambia but we needed to make some calls and we were able to do that free of charge. They went above and beyond to help us. The staff are friendly and informative, and if I’m ever in Lusaka again, that would be my place to stay. Breakfast is a buffet which consist of a full English and you can get your eggs done as you wish then they’ve got cold patisseries and pour Asian cereal. It’s very plentiful. The Wi-Fi works throughout the whole of the whole hotel.
Stayed 3 nights in Feb 2024

2/10 Terrible

Tumisang

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointing
Arrived at 14:10 and my room was not ready due to a few late check-outs. Room was arranged quickly but only had 1 towel and 2 pillows. Wifi was on and off but no communication was made. At some point wifi, TV and phone were not working. Room has no booklet to show important numbers, had to go to reception every time I needed something. Wanted to order room service but was told to go to restaurant to order then ask them to bring it to my room- room service means being serviced from room. At 6:30 on Tuesday morning, 4th July there was a false smoke alarm, went downstairs only to realise it was a mistake, no communication nor apology. Ordered the fillet at the restaurant and it was extremely salty; also took forever to arrive. I think the hotel is just a pretty face and doesn’t deliver on the basics.
Stayed 3 nights in Jun 2023