Although this is primarily a self-service hotel, the staff I met were kind and helpful. The room was basic, but clean. The location is good for access to city center, transportation, and eateries. The problem I had was that my room was on the ground floor facing an alley/street. There is no air conditioning and it was during a very warm time. I had to open my windows because the room was extremely hot. People stood outside my window smoking and partying. The smoke filled my room through the windows that I couldn’t close due to the heat and the alley/street was very noisy. I only stayed that one night and checked into another hotel for the remainder of my 4 night stay. The hotel was very good about canceling my remaining nights and reimbursing me for them (I was only charged for the one night that I stayed).