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"We really enjoyed our stays. Staff are all very helpful, friendly and knowledgeable including the shuttle driver and the retail staff. The room, spa services, and onsen are my favorites. My husband enjoyed the free yoga classes and the gym. We both love the plum tea and the beef noodle soup at the bar areas. Will definitely come back and stay again!!! Thank you !!! "

"The selling point of this place is its location from where you can walk 15 minutes up a small hill to see Alishan sunrise. This advantage may be the disadvantage the same time, because for these tourists who come to Alishan first time, transportation between the Alishan park entrance (the transportation hub) and the hotel is a little bit confusing. This hotel is half hour bus-driving from the entrance and you must pre-book the hotel shuttle to pick you up at the bus station. But overall my experience there was good and the lady boss was very nice and helpful. The facility and amenity are good."

"This hotel is very nice. One can walk around the lake by simply crossing the street. The meal has many options and there is game room and sauna. We enjoyed it very much. I would definitely return if I traveled back to Sun Moon lake again. "

"It was a beautiful property on a very serene environment. "

"Lovely hotel just around the corner from Shuishe bus stop. Close to pier, restaurants, 7-11, Family Mart. Elevator, nice shower, plenty of plugs and USB chargers, great breakfast. The complimentary tea in the rooms was AMAZING!! staff were very friendly, helpful and spoke great English. "

"食物選擇性比較少"

"Very beautiful. "

"很棒的地方，客房也很好，服務人員也很好，自助早、晚餐也很讚"

"Host is very nice to up grade us to a bigger room from 4th floor to 2nd floor without charging us extra. "