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Grand Hotel Villa Castagnola

5.0 star property
Experience lakefront luxury with first-rate amenities and exceptional staff. From fine dining to rejuvenating spa treatments – let every moment be unforgettable.

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Photo gallery for Grand Hotel Villa Castagnola

Exterior
Point of interest
Superior Double Room | Terrace/patio
Interior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
The current price is AED 1,699
AED 1,801 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite

Premium bedding, down comforters, minibar, in-room safe

Suite

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

Premium bedding, down comforters, minibar, in-room safe

Superior Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Standard

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Standard

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Garden Floor Double Room

Premium bedding, down comforters, minibar, in-room safe

Garden Floor Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Backyard view Double Room

Backyard view Double Room | Premium bedding, down comforters, minibar, in-room safe

Backyard view Double Room

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Junior Suite Executive

Junior Suite Executive | Premium bedding, down comforters, minibar, in-room safe

Junior Suite Executive

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 55 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

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Exterior

Hotel Splendide Royal

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 376 reviews
The price is AED 1,357
AED 1,446 total
includes taxes & fees
24 Mar - 25 Mar
Hotel Splendide Royal

About the neighborhood

Map
Viale Castagnola 31, Lugano, TI, 6906

What's nearby

  • Parco Ciani - 13 min walk
  • Palazzo dei Congressi - 16 min walk
  • Lake Lugano - 17 min walk
  • LAC Lugano Arte e Cultura - 3 min drive
  • Monte San Salvatore - 9 min drive

Getting around

  • Melide Station - 9 min drive
  • Lugano Funicular Station - 11 min drive
  • Lugano (LUG-Agno) - 10 min drive

Restaurants

  • ‪Lido - ‬10 min walk
  • ‪Piccadilly - ‬9 min walk
  • ‪La Lanchetta - ‬5 min walk
  • ‪Pane & Zucchero - ‬6 min walk
  • ‪Gelateria Veneta - Lugano - ‬9 min walk

About this property

Grand Hotel Villa Castagnola

Luxury boutique hotel near Palazzo dei Congressi
Located close to Parco Ciani and Lake Lugano, Grand Hotel Villa Castagnola provides a free breakfast buffet, a poolside bar, and a terrace. Indulge in a body wrap, a deep-tissue massage, and a body scrub at Clarins Wellness Corner, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Limo/town car service, an outdoor tennis court, and valet parking (surcharge)
  • An electric car charging station, babysitting (surcharge), and a 24-hour front desk
  • Massage treatment rooms, a computer station, and beach umbrellas
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 74 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Children's slippers, childcare services, and free infant beds
  • Hypo-allergenic bedding and down comforters
  • Bidets, children's robes, and free toiletries
  • 42-inch flat-screen TVs with satellite channels and DVD players
  • Decks/patios, electric kettles, and heating

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (CHF 30 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Le Relais
  • Ristorante Arté al Lago
  • La Rucola

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (4865 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Deck or patio

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 120 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CHF 20 per day (in/out privileges)
  • Covered valet parking fee: CHF 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and TWINT
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 September to 31 May
Parking height restrictions apply
Children under 13 years old are not allowed in the spa without adult supervision

National rating

This hotel is rated 5 stars.

Property is also known as

Grand Hotel Castagnola
Grand Hotel Villa Castagnola
Grand Hotel Villa Castagnola au Lac
Grand Hotel Villa Castagnola au Lac Lugano
Grand Villa Castagnola au Lac
Grand Villa Castagnola au Lac Lugano
Villa au Lac
Villa Castagnola
Villa Castagnola au Lac
Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Villa Castagnola Lugano
Grand Villa Castagnola
Grand Hotel Lugano
Grand Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel
Grand Hotel Villa Castagnola Lugano
Grand Hotel Villa Castagnola Hotel Lugano

Frequently asked questions

Does Grand Hotel Villa Castagnola have a pool?

Yes, this property has an indoor pool.

Is Grand Hotel Villa Castagnola pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Villa Castagnola?

Self parking is available for CHF 20 per day. Valet parking is available for CHF 30 per day. Limited spots are available.

What time is check-in at Grand Hotel Villa Castagnola?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Grand Hotel Villa Castagnola?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Grand Hotel Villa Castagnola located?

This family-friendly Lugano hotel is located near the airport, within 1 mi (2 km) of Parco Ciani, Palazzo dei Congressi, and Lake Lugano. LAC Lugano Arte e Cultura and Monte San Salvatore are also within 6 mi (10 km). Lugano Funicular Station is 28 minutes by foot and Lugano Station is 27 minutes.

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Grand Hotel Villa Castagnola Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 278 out of 354 reviews
Rating 8 - Good. 57 out of 354 reviews
Rating 6 - Okay. 13 out of 354 reviews
Rating 4 - Poor. 5 out of 354 reviews
Rating 2 - Terrible. 1 out of 354 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tremendous Hotel
Great staff, great food, beautiful hotel, and prime location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Hansjürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a great Spa. Has its own Lido and for little Children you can also go to the public Lido which was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Such a pleasant and lovely experience. Certainly the staff was our greatest reason for the smiles and the memories
Stayed 2 nights in Oct 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Lugano
Excellent hotel, old classic style, very comfortable and spacious room, good quality beds and beddings. We stayed in the double room with balcony, room looks like a junior suite, had 2 bathrooms. Hotel has a wonderful garden, perfect location , on the lake and not very far from center.
Stayed 1 night in Sep 2024

10/10 Excellent

Athar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More breakfast options
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Liked: Amenities
Friendly and professional staff and an easy check-in.
Stayed 1 night in May 2024

10/10 Excellent

Gianni

Lovely experience
Wonderful old style hotel in a good location and with impeccable service. Great breakfast and lunch restaurant and a lovely bar. Very specious and comfortable room with lake and garden views. I would strongly recommend it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 2 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The same amazing experience as always
Stayed 1 night in Sep 2024

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff and kindness of all at the property! Nicola in particular. Front desk members were incredible- including Mario! Lake Lugano is magnificent.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service we have ever had! Cheerful staff that take pride in their service.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Professional staff but concierge unhelpful snob.
Stayed 5 nights in Sep 2024

10/10 Excellent

Dr.Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is the best literally part heaven. Staffs were so helpful and polite. Hundred percent 💯 i am coming back there soon.🙏💜💋
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely the most gorgeous hotel I have ever stayed. The suites are grand and pay a homage to its time period. The views are unbelievable and the staff is so polite and accommodating. I do wish they would have changed up the menu each morning for breakfast and each night for dinner. Great spot to travel North and South to Lake Como. A wonderful time was had on our girls trip!
Stayed 4 nights in Aug 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, wonderful service! We will definitely come back!
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with spa facilities and a large indoor pool. Many rooms have balconies overlooking lake Lugano. Easy bus ride to downtown. Staff was always friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

bruce

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Jul 2023

10/10 Excellent

deema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by this property. Absolutely every detail has been thought of. From the moment you walk in the door, you are taken by the beautiful decor and the lovely family that own and manage the property. This place is special and truly one of a kind. The spa is absolutely stunning. I can’t wait to go back, truly a hidden gem.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anat

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in perfect location. We enjoyed it very much.

10/10 Excellent

ann marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect place to explore both Monte Bre and Lugano city center
Stayed 3 nights in Sep 2023

10/10 Excellent

mansour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A luxury resort in a super beautiful lugano
Stayed 1 night in Sep 2023

10/10 Excellent

Horia

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect for a Swiss hotel
Stayed 1 night in Sep 2023